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The Receptionist is responsible for greeting patients with a smile and promotes a smooth flow of patients through the office helping to create a calm, supportive atmosphere. Responsible for obtaining accurate and up-to-date registering insurance, including scanning of insurance cards and registering insurance page from new patients and presents patient with HIPAA policy.

New England Cancer Specialists (NECS) is currently seeking a full time, Monday-Friday, Front Desk Medical Receptionist in Westbrook Rock Row. The Receptionist is responsible for greeting patients with a smile and promotes a smooth flow of patients through the office helping to create a calm, supportive atmosphere. Adheres to outlined check-in process for every patient displaying attention to detail and accuracy. Collects co-pays from patients per insurance plans. Documents demographic and insurance changes into Billing Software and Electronic Medical Record (EMR). Communicates promptly and accurately with all other departments using phone, email and paging system as designated. Assists all patients checking in with forms and paperwork. Compliant with all HIPPA guidelines; maintaining strict confidentiality. Follows all business office procedures for closing Front Desk at the end of each day. Conducts all interactions with patients and personnel in a courteous, respectful manner while maintaining confidentiality. Conducts all job responsibilities consistent with office policies and procedures and in compliance with all applicable laws or mandates relating to patient care and business activities.NECS is a private medical practice composed of 18 Oncologists and hematologists. Serving the State and region from 5 different locations across Maine and New Hampshire. NECS is committed to achieving the best outcome and providing unmatched support in all areas for every patient. NECS brings together top clinicians, researchers, and dedicated medical professionals, clinical and non-clinical to create the best possible experience for our patients. Responsibilities<ul><li>Responsible for having computers on, waiting room picked up, lamps and television turned on and door unlocked by 7:30am.</li><li>Responsible for checking patients into the office for lab works, visits and/or treatment.</li><li>Responsible for obtaining accurate and up-to-date registering insurance, including scanning of insurance cards and registering insurance page from new patients and presents patient with HIPAA policy.</li><li>Collects co-payments when applicable.</li><li>Reviews superbills for the next day and adds note in schedule on those patients whose cards need to be scanned or those who need to update registration forms.</li><li>Uses pager system to alert the lab for lab only visits.</li><li>Pages Research on all patients who are in a study - noted by microscope on right side of schedule.</li><li>Uses Dashboard to send messages to nurses. Uses phone and pager system to reach members of Leadership. Uses phone to reach administrative staff. </li><li>Each morning checks the financial tab for co-pays that haven’t appeared on check-in screen.</li><li>Keeps list of new patients for the day being sure that both the chart and superbill have been received at the front desk prior to patient’s visit.</li><li>Becomes comfortable using the MMC EPIC to obtain missing information on patients i.e.: social security #, DOB, or insurance information.</li><li>Asks identified patients to obtain additional referrals from PCP and gives letter to the effect.</li><li> Notifies the Financial Advocate of insurance changes on patients receiving treatment.</li><li>Alternates weekly between opening and closing the office.</li><li>Provides coverage for the other receptionist’s vacation and other PTO. Follows NECS policy for requesting time off.</li><li>Twice daily or as needed is responsible for keeping the waiting room neat, organized and magazines up-to-date.</li><li>Keeps up-to-date with names of the other groups and physicians in the building in order to assist lost patients.</li><li>Keeps work area neat and organized</li><li>Any other duties as deemed necessary</li></ul> Keyword: New Patient Intake, New Patient Required Experience: <ul><li>High school diploma or GED required. </li><li>Graduate from a medical secretarial program preferred </li><li>Associates Degree Preferred</li><li>Minimum one year prior clerical and/or Medical Secretary experience in a health care field.</li><li>Exceptional customer service experience required.</li><li>Ability to organize and coordinate multiple activities</li></ul> Benefits: New England Cancer Specialists offers competitive pay and benefits to our employees. Benefits include medical, prescription, dental, and vision insurances. Short Term and LongTerm disability insurances. Tuition reimbursement. Generous Paid Time Off. 10 Company paid holidays. Paid membership to SMONS and ONS. We support and encourage employees to continue their medical education. Employees may attend in-services, seminars, professional conventions or postgraduate seminars (CME Events), as well as participating in professional societies so far as is reasonable and practical. From: New England Cancer Specialists

Since we opened in 1978, we have focused on one goal, to make the highest quality cancer care accessible to you.
As a private practice with nearly 50% of Maine's medical oncologists and hematologists on our team, we're pleased to introduce a new name that reflects our history of excellence. 

 
 <a href="http://www.mccm.org/" target="_blank" mns_rt="Company" itemprop="url">Click here</a> to learn more about New England Cancer Specialists
 
 <img src="http://media.newjobs.com/mm/xmain_mcfcmx/cjt/MCCM-Imgabt.jpg" alt="Maine Center - Best Place to work" title="Maine Center - Best Place to work"/>

New England Cancer Specialists

Medical Receptionist- Oncology

Administrative Skills

Billing Software

Cancer

Co-Payments

Customer Support/Service

Demographics

Detail Oriented

Electronic Medical Records

Email Technology

Epic Systems

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

Hematology

High School Diploma

Insurance

Insurance Documentation

Leadership

Medical Office Administration

Microsoft Management Console (MMC)

Nursing

Oncology

Organizational Skills

Pager

Patient Assessment

Patient Care

Regulatory Compliance

Reporting Dashboards

Seminars

Telephone Skills

Television Broadcasting

ATSOndemand

PART_TIME

Responsible for patient check in and check out, scheduling necessary follow up and ancillary appointments, payment collection, and maintaining accurate patient records. MISSION AND VALUES: Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.

SUMMARY: This role will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. Responsible for patient check in and check out, scheduling necessary follow up and ancillary appointments, payment collection, and maintaining accurate patient records.  Based primarily in Yarmouth, ME and travel to other locations as needed. CORE RESPONSIBILITIES: <ul><li>Greet incoming patients using friendly, respectful communication </li><li>Obtaining and documenting up to date demographic information for patients, including updated insurance information, license information, etc.  </li><li>Accept patient payments and document accordingly </li><li>Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays  </li><li>Maintain accurate transaction batches on credit card machine; balance cash drawer </li><li>Assist billing office with problem resolution as necessary </li><li>Notify clinical staff that patient has arrived via the EMR </li><li>Make patient aware of any unusual delay in their appointment time </li><li>Answer incoming telephone calls using proper telephone etiquette and prioritize telephone encounters appropriately. </li><li>Be familiar with forms necessary for patient appointments </li><li>To include scanning, printing, assembling, and mailing patient packets </li><li>Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments </li><li>Monitor automated confirmation calls and update EMR </li><li>Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. </li><li>Perform other duties to support the mission, vision and values of InterMed. </li></ul> MISSION AND VALUES: <ul><li>Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. </li><li>Provide the highest quality care to our patients with a level of service that exceeds their expectations. </li><li>Maintain a positive attitude and always treat our patients and each other with dignity and respect. </li><li>Insist on honesty and integrity from each other and our business partners. </li><li>Make teamwork a core component of our relationships between physicians, staff, and patients. </li><li>Embrace change to better serve our patients. </li><li>Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. </li><li>Have fun as we carry out our mission to serve. </li></ul> KNOWLEDGE, SKILLS, AND ABILITIES: <ul><li>Education: <ul><li>High School diploma or equivalent required </li></ul></li><li>Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors </li><li>Ability to work independently and accurately </li><li>Excellent organizational and multitasking abilities </li><li>Strong communication skills, both written and verbal </li><li>Ability to work well in busy environment </li><li>Proficient with Windows based computer applications </li><li>Flexibility and willingness to work as a team member </li><li>Accurate typing, transcribing, and data entry skills </li></ul>

InterMed, P.A.

Medical Receptionist | Family Medicine | FLOAT | Per-Diem

Billing

Business Practices

Call Monitoring

Card Processing

Communication Skills

Data Entry

Documentation

Establish Priorities

Family Medicine

Health Insurance

Medical Records

Medical Treatment

Multitasking

Operations Management

Presentation/Verbal Skills

Primary Care

Printing

Problem Solving Skills

Quality of Care

Record Keeping

Team Player

Typing

Willing to Travel

Writing Skills

SUMMARY: This role will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. Responsible for patient check in and check out, scheduling necessary follow up and ancillary appointments, payment collection, and maintaining accurate patient records.  CORE RESPONSIBILITIES: <ul><li>Greet incoming patients using friendly, respectful communication </li><li>Obtaining and documenting up to date demographic information for patients, including updated insurance information, license information, etc.  </li><li>Accept patient payments and document accordingly </li><li>Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays  </li><li>Maintain accurate transaction batches on credit card machine; balance cash drawer </li><li>Assist billing office with problem resolution as necessary </li><li>Notify clinical staff that patient has arrived via the EMR </li><li>Make patient aware of any unusual delay in their appointment time </li><li>Answer incoming telephone calls using proper telephone etiquette and prioritize telephone encounters appropriately. </li><li>Be familiar with forms necessary for patient appointments </li><li>To include scanning, printing, assembling, and mailing patient packets </li><li>Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments </li><li>Monitor automated confirmation calls and update EMR </li><li>Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. </li><li>Perform other duties to support the mission, vision and values of InterMed. </li></ul> MISSION AND VALUES: <ul><li>Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. </li><li>Provide the highest quality care to our patients with a level of service that exceeds their expectations. </li><li>Maintain a positive attitude and always treat our patients and each other with dignity and respect. </li><li>Insist on honesty and integrity from each other and our business partners. </li><li>Make teamwork a core component of our relationships between physicians, staff, and patients. </li><li>Embrace change to better serve our patients. </li><li>Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. </li><li>Have fun as we carry out our mission to serve. </li></ul> KNOWLEDGE, SKILLS, AND ABILITIES: <ul><li>Education: <ul><li>High School diploma or equivalent required </li></ul></li><li>Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors </li><li>Ability to work independently and accurately </li><li>Excellent organizational and multitasking abilities </li><li>Strong communication skills, both written and verbal </li><li>Ability to work well in busy environment </li><li>Proficient with Windows based computer applications </li><li>Flexibility and willingness to work as a team member </li><li>Accurate typing, transcribing, and data entry skills </li></ul>

Medical Receptionist | Physical Therapy| Yarmouth, ME

Physical Therapy

Clerical Jobs in Auburn, ME

Clerical Jobs in Auburn, ME

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Clerical Jobs in Auburn, ME

Medical Receptionist- Oncology New England Cancer Specialists

Medical Receptionist | Family Medicine | FLOAT | Per-Diem InterMed, P.A.

Medical Receptionist | Physical Therapy| Yarmouth, ME InterMed, P.A.

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