FULL_TIME

FEED

YEAR

Have the following experience or education (or combination of both) to meet minimum qualifications for employment:Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Salem VA Medical Center located at 1970 Roanoke Blvd.

<strong>Overview</strong><br/>Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Salem VA Medical Center located at 1970 Roanoke Blvd. Salem, VA 24153. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. <br/><br/>Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.<br/><br/><strong>Responsibilities</strong><ul><li>Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.</li><li>Provide general reception support in the Release of Information (ROI) offices at various medical centers.</li><li>Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.</li><li>Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.</li><li>Make outgoing and receive incoming phone calls.</li><li>Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.</li><li>Review ambulance claims for eligibility and payment.</li><li>Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.</li></ul><strong>Qualifications</strong><ul><li>Citizen of the United States of America.</li><li>Ability to speak clearly, hear and write English.</li><li>Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.</li><li>Heavy phone and computer usage, often simultaneously.</li><li>Familiarity with medical terminology, hospital terminology and/or clinics.</li><li>Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.</li><li>Have the following experience or education (or combination of both) to meet minimum qualifications for employment:<ul><li>Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.</li><li>One year of education above high school or one to two years of related job experience.</li><li>Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.</li></ul></li><li>Ability to pass a required level of security clearance (NACI-level background check).</li><li>No sponsorship available </li></ul><br/> <p><strong>All candidates must be able to:</strong></p><ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li><li>Lift up to 50 lbs from floor to waist</li><li>Lift up to 20 lbs</li><li>Carry up to 40 lbs a reasonable distance</li><li>Push/pull with 30 lbs of force</li></ul><p><strong>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. </strong></p><p>Powered by JazzHR</p>

Ansible Government Solutions

Medical Support Assistant (Medical Receptionist)

Ambulance Services

Ansible

Background Investigation

Calendar Management

Consulting

Customer Relations

Customer Support/Service

Disability Accommodations

Electronic Medical Records

English Language

Government

Government Requirements

Health Information Technology

Hospital

Information/Data Security (InfoSec)

Insurance

Lift/Move 20 Pounds

Lift/Move 40 Pounds

Lift/Move 50 Pounds

Medical Assistance

Medical Office

Medical Office Administration

Medical Terminology

Reimbursement

Return on Investment (ROI)

Secondary School

Security Clearance

Small Business

Spreadsheets

Training/Teaching

United States Citizen

Word Processing

partner JazzHR

OTHER

UNKNOWN

As our Front Desk Receptionist, you will be the first point of contact for our patients and their families, providing exceptional service to veterans and service members. The ideal candidate will have a strong customer service background, excellent organizational skills, and a commitment to supporting veterans with empathy and respect.

<strong>Benefits/Perks</strong><br/><ul><li> Great Work Environment</li><li> Competitive Compensation</li></ul><strong>Job Summary</strong><br/>We are seeking an experienced, dedicated, and professional receptionist to join our team! As our Front Desk Receptionist, you will be the first point of contact for our patients and their families, providing exceptional service to veterans and service members. This role is vital to creating a positive experience for all who enter our clinic. The ideal candidate will have a strong customer service background, excellent organizational skills, and a commitment to supporting veterans with empathy and respect.<br/><br/><strong>Responsibilities</strong><br/><ul><li> Greet and welcome veterans, visitors, and staff with courtesy and professionalism.</li><li> Verify patient demographics and facilitate the intake process.</li><li> Manage the appointment calendar and check-in processes efficiently.</li><li> Assist veterans with completing necessary paperwork as needed.</li><li> Conduct basic screening checks, including temperature or blood pressure checks, as required.</li><li> Provide accurate information in person and via phone/email, including directions to the office using internet maps/GPS.</li><li> Communicate effectively using online chat and other digital communication tools.</li><li> Perform clerical duties such as filing, photocopying, scanning, and faxing.</li><li> Maintain a clean, organized reception and office space.</li><li> Order office supplies and manage inventory.</li><li> Collaborate with medical staff and management to ensure efficient patient flow and clinic operations.</li><li> Answer phone calls and emails promptly, directing inquiries to the appropriate team member or department.</li><li> Ensure office security by adhering to safety protocols and managing access via the reception desk.</li><li> Comply with HIPAA regulations and uphold patient confidentiality standards.</li></ul><br/><strong>Qualifications/Requirements</strong><br/><ul><li> High school diploma or equivalent; additional education is a plus.</li><li> Proficient in computer skills; experience with Apple products and Google Suite is preferred.</li><li> Proven experience as a receptionist or in a customer service role.</li><li> Strong communication and interpersonal skills, with the ability to use chat and online tools effectively.</li><li> Excellent organizational and multitasking abilities.</li><li> Sensitivity and empathy towards veterans and their unique needs.</li><li> Attention to detail and a commitment to excellent customer service.</li></ul><br/><strong>Schedule</strong><br/>This is a part-time position, requiring 15-28 hours per week based on business needs. <br/><br/>

Rodgers and Rodgers Consulting

Front Desk Receptionist - Roanoke, VA

Administrative Skills

Apple

Blood Pressure

Communication Skills

Computer Skills

Detail Oriented

Fax Machines

GPS (Global Positioning System)

HIPAA (Health Insurance Portability and Accountability Act)

High School Diploma

Interpersonal Skills

Inventory Management

Medical Records

Multitasking

Online Chat

Order Supplies

Organizational Skills

Patient Confidentiality

People Management

Photocopy

Regulations

Telephone Skills

PART_TIME

This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff .

<p>The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. </p><div style="color:#000000">  </div><div style="color:#000000"><strong>Front Desk ReceptionistEssential Functions/Responsibilities (other duties may be assigned): </strong></div><ul><li style="color:#000000">Greet patients upon arrival and address questions and concerns </li><li style="color:#000000">Answer incoming calls, provide information, transfer calls, and take messages as needed </li><li style="color:#000000">Schedule appointments and manage multiple provider calendars </li><li style="color:#000000">Register new patients and update existing patient demographics and financial information </li><li style="color:#000000">Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff </li><li style="color:#000000">Maintain and update patient records through data entry, faxing, and scanning </li><li style="color:#000000">Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items </li><li style="color:#000000">Review and update accounts receivable/payable changes since prior visits </li><li style="color:#000000">Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly </li><li style="color:#000000">Monitor office supply inventory, place orders, and coordinate equipment maintenance and service </li><li style="color:#000000">Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments </li><li style="color:#000000">Prepare and process daily reports, deposit slips, and upload financial records to shared files </li><li style="color:#000000">Review billing claims and denials; gather required information from providers or patients to resolve issues </li><li style="color:#000000">Support additional office tasks and projects as needed </li></ul><div style="color:#000000"> </div><div style="color:#000000"><strong>Front Desk ReceptionistRequired Skills and Experience: </strong></div><ul><li style="color:#000000">High School Diploma or GED equivalent </li><li style="color:#000000">2+ years of administrative support experience in a medical environment preferred </li><li style="color:#000000">Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred </li><li style="color:#000000">Excellent customer service and interpersonal skills </li><li style="color:#000000">Ability to establish and maintain effective working relationships with patients, coworkers, and the public  </li><li style="color:#000000">Strong communication, multi-tasking, and problem-solving skills </li><li style="color:#000000">Ability to thrive in a fast-paced and demanding work environment </li><li style="color:#000000">Strong attention to detail and a commitment to achieving high levels of patient satisfaction </li><li style="color:#000000">Ability to maintain confidentiality and uphold HIPAA compliance at all times </li><li style="color:#000000">Sound judgment and discretion in handling sensitive information </li><li style="color:#000000">Team-oriented mindset, flexibility, and a willingness to learn </li><li style="color:#000000">Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems  </li></ul><div style="color:#000000"> </div><div style="color:#000000"><strong>Front Desk Receptionist Physical Requirements: </strong></div><div style="color:#000000">The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: </div><ul><li style="color:#000000">Sit, talk, hear, and use hands to write, type, or operate office equipment </li><li style="color:#000000">Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell </li><li style="color:#000000">Perform repetitive motions, including reaching overhead and typing </li><li style="color:#000000">Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds </li><li style="color:#000000">Maintain peripheral vision, depth perception, and focus adjustments </li></ul><div style="color:#000000"> </div><div style="color:#000000"><strong>Front Desk ReceptionistBenefits Offered: </strong></div><ul><li style="color:#000000">Health Insurance (Single & Family plans available) </li><li style="color:#000000">Life Insurance </li><li style="color:#000000">Disability Insurance </li><li style="color:#000000">401(k) Plan with Company Match </li><li style="color:#000000">Employee Discount Program </li><li style="color:#000000">Paid Time Off (PTO) </li><li style="color:#000000">Paid Holidays </li></ul>

Clerical Jobs in Blacksburg, VA

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Clerical Jobs in Blacksburg, VA

Medical Support Assistant (Medical Receptionist) Ansible Government Solutions

Front Desk Receptionist - Roanoke, VA Rodgers and Rodgers Consulting

Front Desk Receptionist US Foot & Ankle Specialists

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