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As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Neat personal appearance with pleasing manner and interpersonal skills • Strong communication skills with capacity to make independent decisions • Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred .

<p>Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. <br/><br/><strong>Position: </strong>Customer Service Representative <br/><br/>PositionReports To <br/><br/>Branch Manager/CSR Director <br/><br/><strong>Position Summary</strong><br/><br/> As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. <br/><br/>Let's start with what's important to you. The Benefits..... <br/></p><ul><li>Medical Insurance- multiple plans to choose from </li><li>Dental & Vision Insurance </li><li>Short Term Disability & Long Term Disability Options </li><li>Life Insurance </li><li>Generous PTO plan </li><li>Paid Holidays </li><li>401K </li><li>401K match </li><li>Competitive Pay </li></ul><strong>Essential Responsibilities:</strong><br/><br/>Have a comprehensive understanding of the following: <ul><li>All products we carry </li><li>Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs </li><li>Basic Brightree Functions </li><li>Proper Intake Procedures </li><li>Insurance Verification and Eligibility </li><li>CMN Requirements and Prior Authorizations </li><li>Documentation Requirements of the Equipment </li><li>Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) </li><li>Difference Between Verbal, Written and WOPD orders </li><li>Complaint Resolution Procedures </li><li>Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. </li><li>Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. </li><li>Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. </li><li>Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. </li><li>Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. </li><li>Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. </li><li>Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. </li><li>Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. </li><li>Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. </li><li>Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. </li><li>Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. </li><li>Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. </li><li>All patient files and information are maintained and current at all times. </li><li>Participates in company training programs </li><li>Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. </li><li>Timely filing of all necessary paperwork into patient charts. </li><li>Assist in working various computer reports for quality assurance. </li><li>Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. </li><li>Strict adherence to all company policies and procedures. </li><li>Performs schedules hours, staggered shifts in accordance to the needs of the company. </li><li>Perform all above duties in other company locations when required. </li><li>May perform other duties not specifically listed in this position description as assigned by supervisor. </li><li>Continually strive to develop your knowledge and skills in all areas of your job. </li></ul>Requirements <br/><br/><strong>Position Qualifications</strong><ul><li>High School Diploma or equivalent </li><li>Previous experience in a Clerical or Customer Service environment </li><li>Knowledge of Microsoft Office (Word, Excel) etc. </li><li>Proficient general office skills (typing, computer, fax, filing, multiple phone line) </li><li>Neat personal appearance with pleasing manner and interpersonal skills • Strong communication skills with capacity to make independent decisions • Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred </li></ul><br/><br/><strong>Continuing Education</strong><br/><br/>As designated by management to include company in services and off-site training programs as appropriate to industry and position. <br/><br/><strong>FLSA Status</strong><br/><br/>Non-Exempt <br/><br/><strong>Licenses, etc.</strong><br/><br/>None

Quipt Home Medical

Customer Service Representative

Administrative Skills

Billing

Bookkeeping

CSS (Cascading Style Sheet)

Co-Payments

Communication Skills

Computer Systems

Customer Relations

Customer Support/Service

Dental Insurance

Durable Medical Equipment

Editing

Equipment Maintenance/Repair

Fax Machines

Financial Management

Follow Through

Health Insurance

Healthcare

Healthcare Reimbursement

High School Diploma

Insurance

Interpersonal Skills

Life Insurance

Mail Processing

Medicaid

Medical Billing

Medical Office

Medical Records

Medicare

Microsoft Excel

Microsoft Office

Microsoft Word

Patient Care

Patient Charts

Physician Verbal/Telephone Orders

Prescription Drugs

Presentation/Verbal Skills

Problem Solving Skills

Quality Assurance

Reimbursement

Rentals

Reporting Skills

Resolve Customer Issues

Telephone Skills

Third-Party Payer

Time Management

Training Program

Training/Teaching

Training/Teaching Materials

Typing

Vision Plan

Voice Mail

Writing Skills

Hire Recruits

Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

<div>Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.</div><div><br/></div><div>Job Duties:</div><div><ul><li>Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.</li><li>Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.</li><li>Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.</li><li>Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.</li><li>Ensures availability of treatment information by filing and retrieving patient records.</li><li>Maintains patient accounts by obtaining, recording, and updating personal and financial information.</li><li>Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.</li><li>Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.</li><li>Helps patients in distress by responding to emergencies.</li><li>Protects patients' rights by maintaining confidentiality of personal and financial information.</li><li>Maintains operations by following policies and procedures; reporting needed changes.</li><li>Contributes to team effort by accomplishing related results as needed.</li></ul></div><div><br/></div><div>Education:</div><div>High school diploma or GED required.</div><div><br/></div><div>Training/Experience:</div><div>Prior experience highly desired.</div><div><br/></div><div>Skills/Qualifications:</div><div><ul><li>Telephone etiquette</li><li>EMR/EHR Experience</li><li>Customer Service</li><li>Time Management</li><li>Organization</li><li>Attention to Detail</li><li>Professionalism</li><li>Quality Focus</li></ul></div>

Taylor Health Care Group

Receptionist - CLN

Calendar Management

Credit Control

Detail Oriented

Develop and Maintain Customers

Electronic Medical Records

Emergency Response

Inventory Levels

Inventory Management

Medical Record System

Office Equipment

Order Supplies

Record Keeping

Revenue/Sales Reporting

Service Delivery

NinjaGig

OTHER

STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Must have patience, tact, cheerful disposition and enthusiasm as well as be willing to handle residents, staff and visitors based on whatever maturity level they are currently functioning.

<p>STGi is seeking a <strong>Receptionist</strong> to provide services at our Georgia War Veterans Home.  If you have compassion and a passion to care for Veterans, this could be the job for you!</p><p> </p><p><strong>JOB SUMMARY: </strong>The primary purpose of this position is to perform administrative duties in accordance with established procedures as directed by the supervisor. </p><p> </p><p><strong>ESSENTIAL FUNCTIONS: </strong></p><ul><li>Professionally greet individuals who are visiting residents and staff</li><li>Record and track individuals who are entering and exiting the building in accordance with established procedures.</li><li>Must have patience, tact, cheerful disposition and enthusiasm as well as be willing to handle residents, staff and visitors based on whatever maturity level they are currently functioning. </li></ul><br/><br/>Required Skills<br/><h1>REQUIRED EXPERIENCE AND SKILLS:</h1><ul><li>None required. On-the-job training provided. However, a basic knowledge of medical terminology and nursing practices is helpful. </li><li>Must possess, as a minimum, a high school education or its equivalent. </li></ul><p><strong>WORKING CONDITIONS/PHYSICAL REQUIREMENTS:</strong></p><ul><li>Works in office areas as well as throughout the facility. </li><li>May work beyond normal working hours and on weekends, holidays, other shifts and in other positions when necessary. </li><li>Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. </li><li>Is involved with residents, family members, personnel, visitors, government agencies, etc., under all conditions and circumstances. </li></ul><p> </p><p><strong> </strong>DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.</p><p> </p><p>STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients.  Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. </p><p> </p><p>STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.</p><p>Medical Corps - 60J, 60L, 61F, 61H, 61N, 61R,62B Medical Specialist Corps - 65B, 65C, 65D Nurse Corps - 66B,66H, 66P Medical Service Corps – 67G, 67J Medical CMF – 68A, 68B, 68E, 68F, 68G, 68J, 68Q, 68R, 68S, 68T, 68W, 68X, 68Y</p><br/><br/>Required Experience<br/>

Clerical Jobs in Huber, GA

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Clerical Jobs in Huber, GA

Customer Service Representative Quipt Home Medical

Receptionist - CLN Taylor Health Care Group

Receptionist - FT STG International, Inc.

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