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You will also be working within an EHR, entering and verifying insurance information, assisting in prior authorizations faxing documents, and mailing information out to patients, as needed. As a Medical Receptionist/Insurance Assistant, you will answer the phones, direct calls, schedule patient appointments accordingly, and handle patient questions.

Benefits: <ul><li>401(k) matching</li><li>Competitive salary</li><li>Paid time off</li><li>Training & development</li></ul> 

  Benefits/Perks <ul><li>Competitive Compensation</li><li>Great Work Environment</li><li>Career Advancement Opportunities</li></ul>Job Summary We are seeking a Medical Receptionist/Insurance Assistant to join our team! As a Medical Receptionist/Insurance Assistant, you will answer the phones, direct calls, schedule patient appointments accordingly, and handle patient questions. You will also be working within an EHR, entering and verifying insurance information, assisting in prior authorizations faxing documents, and mailing information out to patients, as needed. The ideal candidate has excellent customer service skills, experience working in an office environment, experience with verifying insurance and strong organizational skills. Responsibilities • Answer phones, assist patients with questions, direct calls, enter patient information into computer • Schedule patient appointments, checking in/out patients, verifying insurance and eligibility • Entering patient information within an EHR system, recalling patients, faxing documents, • Maintain EHR records accurately, managing referrals, Qualifications • Great customer service skills • Attention to detail • Strong Communication Skills • Strong organizational and time management skills • Familiarity with EHR systems, medical terminology, and Insurance companies

GRAND STRAND RETINA PC

Medical Receptionist/Insurance Assistant

Calendar Management

Communication Skills

Customer Support/Service

Data Entry

Detail Oriented

Fax Machines

Health Insurance

Insurance

Medical Office Administration

Medical Record System

Medical Records

Medical Terminology

Organizational Skills

Outpatient Care

Patient Assessment

Record Keeping

Records Management

Schedule Development

Telephone Skills

Time Management

Training/Teaching

We’ve participated in projects like a Habitat for Humanity build, beach cleanups, and we support Neighbor to Neighbor—a nonprofit that helps homebound individuals get to their medical appointments. Our office is in a great location, and we offer perks like flexible scheduling, opportunities to earn Friday afternoons off, monthly recognition, and quarterly team-building activities.

Benefits: <ul><li>License reimbursement</li><li>401(k)</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li></ul> ABOUT OUR AGENCY: I’ve been an agent for 8.5 years and have spent a total of 33.5 years with State Farm. We currently have a team of nine, and our culture is friendly, laid-back, and growth-focused. Our team brings over 104 years of combined experience to the table, and we’re passionate about helping people protect and grow their assets. We take pride in fostering a collaborative, supportive environment where everyone contributes to our shared success. Community involvement is a core part of who we are. We’ve participated in projects like a Habitat for Humanity build, beach cleanups, and we support Neighbor to Neighbor—a nonprofit that helps homebound individuals get to their medical appointments. I also serve on their board, as giving back to our community is something we strongly believe in. We offer extensive growth and training opportunities, including working with two outside sales coaches and developing future agent aspirants. Our office is in a great location, and we offer perks like flexible scheduling, opportunities to earn Friday afternoons off, monthly recognition, and quarterly team-building activities. We also offer weekly, quarterly, and annual bonuses, a 401(k) after one year, time-off rewards, and a health insurance stipend. We’re looking for self-starters who are hardworking, great team players, problem solvers, and natural leaders. If you want to grow your career in a fun, experienced, and community-focused environment, this is the place for you. ROLE DESCRIPTION: Kelly O'Brien - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.   RESPONSIBILITIES:  <ul><li>Greet customers warmly in person and over the phone, directing them to the appropriate team members.</li><li>Manage appointment scheduling and office communications.</li><li>Assist in handling incoming inquiries and maintaining customer records.</li><li>Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.</li><li>Provide excellent customer service and follow up on customers needs.</li><li>Support the team with various administrative tasks and projects.</li></ul>QUALIFICATIONS:  <ul><li>Previous experience in a receptionist or customer service role.</li><li>Communication and interpersonal skills.</li><li>Organizational and multitasking abilities.</li><li>Comfortable with engaging in sales conversations.</li><li>Basic computer skills, including Microsoft Office and CRM systems.</li><li>Bilingual Spanish or Portuguese preferred.</li></ul>

Kelly O'Brien - State Farm Agent

Receptionist - State Farm Agent Team Member

Administrative Skills

Coaching

Computer Skills

Customer Relationship Management (CRM) Systems

Field Sales

Interpersonal Skills

Microsoft Office

Multilingual

Multitasking

Nonprofit

Portuguese Language

Problem Solving Skills

Reimbursement

Sales

Spanish Language

Team Player

Track Customer Issues

All assigned cases must be administered to protocol; when cases are assigned to the Specialist owners are reached out to within 72 hours and the case closed with resolution within seven (7) days. General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

HOUR

Training Pay starting at $15/hrSCHEDULE:Full-Time opportunities<ul><li>Training M-F 8:30 AM - 5 PM</li><li>After training 8:30-5pm or 9:30-6pm</li></ul>Purpose:Performs Customer Service with assigned case load and company standards and requisite. The position requires a brand service ambassador who is a product and service expert. May be needed to assist on phones or with special projects or initiatives per business needs. All assigned cases must be administered to protocol; when cases are assigned to the Specialist owners are reached out to within 72 hours and the case closed with resolution within seven (7) days.What Capital Vacations can offer YOU:<ul><li>Great hourly pay and opportunity for professional GROWTH</li><li>Year-round work at a company with a NATIONAL presence!</li><li>Medical, Dental, and Vision Insurance options</li><li>401(K) contribution after 90 days</li><li>Paid Life insurance, short-term and long-term disability, and MORE</li><li>Flexible Spending Account</li><li>Paid Time Off & Holidays</li><li>Discounted vacation stays</li></ul>Principal Duties and ResponsibilitiesThe position of Customer Service Specialist provides Customer Service to owners along with formally responding to regulatory entities.<ul><li>Administer escalated calls and emails</li><li>Administer Sales issues to resolve including three-way call resolution with owners, sales and the case leader</li><li>Well versed in Products and Services</li><li>Create escalated owner’s file which consists of notes, contracts, recording notes, and all correspondence that pertains to that owner for case administration</li><li>Listen and review an owner’s contract closing along with taking detailed notes</li><li>Communicate in a professional manner with Capital Vacation’s in-house attorneys</li><li>Conduct due diligence and answer BBB complaints within company established guidelines</li><li>Answer the BBB “We Care” phone line Monday – Friday 9am – 5pm</li><li>Answer AG complaints post due diligence and within company established guidelines</li><li>Answer owner letters</li><li>Answer attorney letters</li><li>Research accounts, calculate and quote Graceful Exits</li><li>Maintain case load and close with resolve within 7 business days</li><li>Touch each case with a customer reach out within 72 hours from assignment and close within 7 business days</li><li>Perform due diligence on owner’s accounts with research, care, and service</li><li>Prepare cancellations of membership</li><li>Verification of debt</li><li>Scribe letters and responses to correspondence in a professional manner</li><li>Provide education on benefits and use to service the ownership; problem solve and service owners to a high level of satisfaction</li><li>Ability to administer multiple and concurrent tasks in a deadline of case administration</li><li>Perform Verifications on new business for Moments to Memories</li><li>Represent Customer Service while performing Call Resolution with owner and Sales Management</li><li>Support Owner Services with phone coverage when needed</li><li>Any other request made by management</li></ul>General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.Job RequirementsEducation, Essential Training / Certifications, and Experience:<ul><li>1 year of Customer Service experience</li><li>1 year Call Center experience</li><li>Proficiency with Microsoft Office applications, High proficiency in MS Excel (Required)</li><li>Clerical experience</li><li>A strategic mindset to research and problem solve</li><li>Experience working with Owners in a timeshare or call center atmosphere is a plus</li><li>Knowledge in Time Share Ware is a plus</li><li>CV Owner Services experience a must/plus</li></ul>Skills, Knowledge, and Abilities:<ul><li>Strong analytic, problem-solving skills to pinpoint issues and identify solutions</li><li>Strong written and verbal communication skills</li><li>Able to articulate, wordsmith and meet deadlines</li><li>High end customer service skills</li><li>Flexible schedule – Ability to work holidays and weekends are a must</li><li>Competent working with Word, Outlook, and Excel</li><li>Work well with team members to work through new programs and procedures</li></ul>

Clerical Jobs in Myrtle Beach, SC

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Clerical Jobs in Myrtle Beach, SC

Medical Receptionist/Insurance Assistant GRAND STRAND RETINA PC

Receptionist - State Farm Agent Team Member Kelly O'Brien - State Farm Agent

In-Office Customer Service Representative Capital Vacations

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