UNKNOWN

FEED

These include: New Years Day, Martin Luther King Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday after, Christmas Eve Day, Christmas Day and New Years Eve. It is important to note that only applicants with a Spanish proficiency level of SUPERIOR, ADVANCED HIGH, ADVANCED MID, ADVANCED LOW, OR INTERMEDIATE HIGH will be eligible to take both the Civil Service examination and the Spanish-Speaking Proficiency examination.

YEAR

Customer First Desk ReceptionistSalary$34,777.60 - $40,227.20 AnnuallyLocationOne Renaissance Center - 345 High Street, Hamilton, OHJob TypePermanent Full TimeJob Number00810-01DepartmentInfrastructureDivisionCustomer ServiceOpening Date06/03/2026Closing Date6/17/2026 11:59 PM Eastern<ul><li>Description</li><li>Benefits</li><li>Questions</li></ul>General DescriptionThe City of Hamilton is an EEO & AAE. Minorities and women are encouraged to apply.There will be two separate mandatory examinations conducted that candidates must pass in order to be considered for this position:<ul><li>THIS POSITION REQUIRES THAT YOU ARE FLUENT IN BOTH SPANISH AND ENGLISH. It is important to note that only applicants with a Spanish proficiency level of SUPERIOR, ADVANCED HIGH, ADVANCED MID, ADVANCED LOW, OR INTERMEDIATE HIGH will be eligible to take both the Civil Service examination and the Spanish-Speaking Proficiency examination.</li></ul><ol><li>An online Civil Service examination (Written in English)</li></ol>This will be conducted between Friday, June 26th - Friday, July 3rd, via a remote proctor. Qualifying applicants will be notified with additional instructions. Testing subject matter will be based on the categories below:Clerical knowledgeReading ComprehensionWritten CommunicationMathematical AbilityInterpersonal Relations<ol start="2"><li>A Spanish-Speaking Proficiency examination</li></ol>This will be conducted via a Spanish-speaking proctor following the Civil Service examination for passing candidates, and dates will be determined with each candidate individually.This position is responsible for providing direct in-person service to customers at One Renaissance Center. The Customer Front Desk Receptionist has a bias for positivity and action, using well-developed communication and public relations skills to assist customers in a professional and courteous manner. The role involves performing general office duties and ensuring effective customer relations while managing high-volume interactions. This position reports directly to the Customer Service Supervisor. The goal of the position is to deliver exceptional customer service and support office operations, contributing to the overall efficiency and effectiveness of city services by completing all assigned tasks in a timely manner. This position coordinates communication between the public and city departments and building tenants. It does not require training or have knowledge base to perform work for any other city departments or divisions other than the front desk. The job functions, desired skills, knowledge and abilities are limited to support the customer first desk.Essential Job Functions<ul><li>Customer Service: Provide direct assistance in the lobby at One Renaissance Center at the Customer First Desk. Respond to citizens questions and comments in a courteous and timely manner and assist customers with kiosks in lobby.</li><li>Clerical Duties: Perform general office tasks, including receiving and screening visitors, answering and routing telephone calls, maintaining files opening and distributing mail, entering data into a computer, and other similar tasks.</li><li>Meeting and Event Support: Attend meetings, conferences, and workshops as requested and authorized. Provide support by preparing materials, taking minutes, and performing other related tasks as needed</li><li>Information and Request Handling: Receive and direct requests from the public for community, city, and/or department related information. Direct requests to the appropriate party as needed.</li><li>Visitor and Communication Management: Greet, screen, and direct visitors, telephone calls, faxes, mail, and messages for office personnel. Listen to and direct complaints related to department or City operations to the appropriate personnel.</li><li>Office Equipment: Operate and maintain modern office equipment, including phones, computers, tablets, copiers, and fax machines. Troubleshoot minor issues as needed.</li><li>Organizational Support: Demonstrate strong organizational skills and attention to detail. Manage multiple tasks and prioritize duties efficiently while handling confidential information with discretion.</li><li>Document Management: Check documents and applications for completeness. Copy, fax, file and mail information as directed.</li><li>Package Management: Receive and distribute deliveries left at the Customer First Desk.</li><li>Item Distribution: Coordinate item drop-offs and pick-ups per department/tenant instruction.</li><li>Additional Duties: Perform other duties consistent with the role and function of this classification and support office operations as required.</li></ul>Skills/Knowledges/Abilities<ul><li>Knowledge of modern office procedures, practices, equipment and terminology.</li><li>Ability to communicate effectively both orally and in writing.</li><li>Ability to understand and follow oral and written policies, procedures, and instructions. Make decisions in accordance with office rules, regulations, policies, and procedures.</li><li>Ability to operate a personal computer efficiently using standard word processing, spreadsheet, and database applications.</li><li>Ability to independently solve problems and make decisions based on established policies and procedures.</li><li>Ability to establish and maintain effective working relationships with other employees, supervisors, and the general public.</li><li>Handle confidential information with tact and discretion.</li><li>Ability to effectively communicate with Spanish speaking clients and staff.</li></ul>Training/Education/QualificationsMinimum Qualifications<ul><li>High School Diploma or equivalent (G.E.D); and</li><li>One (1) year of work experience directly related to the duties of the position; and</li><li>Fluent in both English and Spanish.</li></ul>The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan.Temporary and part-time positions are not eligible for the benefits listed below.For specific questions, contact the HR Contact indicated on the Job Posting.Health InsuranceThe City offers comprehensive medical, dental, and vision insurance coverage. The medical plan is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) to help cover eligible healthcare expenses. Health insurance coverage begins on your date of hire.HolidaysFor many employee groups, the City provides 17 days (136 hours/year) of paid holiday leave. These include: New Years Day, Martin Luther King Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday after, Christmas Eve Day, Christmas Day and New Years Eve.Life InsuranceAfter six months of employment, employees are eligible for $10,000 coverage under our group life insurance policy. Additional coverage up to the employees annual salary ($40,000 maximum) may be purchased. Upon retirement this coverage will be reduced to $4,000. The premiums will be paid by the City.Voluntary Supplemental BenefitsLife insurance (term and whole life), critical illness/cancer, accident, short / long term disability insuranceDeferred Compensation PlanThis plan allows employees to build a financial reserve for retirement by using pre-tax, payroll deducted contributions. This money is held and invested by the plans trustees in options selected by the employee. Risk levels vary depending on the options chosen. Participation is voluntary.Retirement PlansThe Ohio Public Employees Retirement System (OPERS) and the Police and Fire Disability and Pension Fund (PFDPF) are the two plans available to City employees. Both are established by Ohio law and participation is required. Both the employee and the City of Hamilton contribute a percentage (pre-tax) into the system. Members do not pay into the Federal Social Security System. Employees and the City also contribute to Medicare.EMPLOYEES WHO ARE COVERED BY A COLLECTIVE BARGAINING AGREEMENT (CBA) MAY HAVE BENEFITS THAT DIFFER FROM THOSE NOTED ABOVE. IN THOSE INSTANCES, YOU MUST REFER TO THE CBA FOR SPECIFIC BENEFIT DETAILS. THIS LISTING IS NOT ALL-INCLUSIVE, BUT IS INTENDED TO PROVIDE A BRIEF OVERVIEW.01Do you have a High School Diploma or equivalent (G.E.D)? (Will be verified for finalists.)<ul><li>Yes</li><li>No</li></ul>02Do you have at least one (1) year of work experience directly related to the duties of the position?<ul><li>Yes</li><li>No</li></ul>03If you have at least one (1) year of work experience directly related to the duties of the position, please list employers and dates below.04Are you Fluent in English?<ul><li>Yes</li><li>No</li></ul>05How long have you been fluent in English?06Are you Fluent in Spanish?<ul><li>Yes</li><li>No</li></ul>07How long have you been fluent in Spanish?08Do you understand that if you are not fluent in both English and Spanish, your application will be rejected?<ul><li>Yes</li><li>No</li></ul>09Do you understand that you will be required to take a proctored online civil service examination after your qualifications have been reviewed? (Additional instructions will be sent prior to your testing.)<ul><li>Yes</li><li>No</li></ul>10Do you understand that, because this is a remote online exam, you will be required to use a computer or laptop with a camera and microphone?<ul><li>Yes</li><li>No</li></ul>11Do you understand that it is your responsibility to ensure that you have access to, or have purchased, a personal laptop or computer with a camera and a microphone? (Chromebooks are not permitted.)<ul><li>Yes</li><li>No</li></ul>12Do you understand that you will be required to FILL OUT and RETURN a form indicating your Spanish Proficiency level prior to being permitted to take the online Civil Service Examination? (More instructions will be provided upon receipt of your application.)<ul><li>Yes</li><li>No</li></ul>13Do you understand that if you do not fill out the Spanish Proficiency form (that will be provided upon receipt of your application) prior to the posting close date, your application will be rejected?<ul><li>Yes</li><li>No</li></ul>14Do you understand that only those who indicate that they are fluent in Spanish (Superior, Advanced High, Advanced-Mid, Advanced Low, Intermediate High) will be eligible to take the online Civil Service Examination?<ul><li>Yes</li><li>No</li></ul>15Do you understand that the first examination will be an online Civil Service Examination conducted in the English language?<ul><li>Yes</li><li>No</li></ul>16Do you understand that after all candidates have taken the online civil service examination, we will coordinate a time for your second examination, which will be a Spanish-speaking examination with a Spanish-speaking proctor?<ul><li>Yes</li><li>No</li></ul>17Do you understand that you will receive email notifications during this recruitment process and will need to continually check your email and respond timely?<ul><li>Yes</li><li>No</li></ul>18Did you include your CORRECT email address in your application? Please recheck. Our communication to you will be via email and its imperative that we have a valid email address.<ul><li>Yes</li><li>No</li></ul>Required QuestionEmployer City of Hamilton, OhioAddress Human Resources Department345 High Street - 3rd FloorHamilton, Ohio, 45011Website <a href="http://www.hamilton-city.org" rel="nofollow">http://www.hamilton-city.org</a>

City of Hamilton

Customer First Desk Receptionist

Administrative Skills

Communication Skills

Compensation and Benefits

Conferences

Copying Machines

Customer Relations

Customer Service Management

Customer Support/Service

Data Entry

Detail Oriented

Employee Relations

English Language

Equipment Maintenance/Repair

Establish Priorities

Fax Machines

File Maintenance

Health Plan

Healthcare

High School Diploma

Identify Issues

Internet/Online Service

Kiosks

Laptop PC

Legal

Mail Processing

Mathematics

Medicare

Meeting Minutes

Multitasking

Office Equipment

Operational Support

Order Picking/Packing

Organizational Skills

PC (Personal Computer) Systems

Policy Development

Presentation/Verbal Skills

Problem Solving Skills

Procedure Development

Public/Media/Press/Analyst Relations

Regulations

Retirement Funds

Retirement Plan

Spanish Language

Spreadsheets

Telephone Skills

Time Management

Word Processing

Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

<div class="content-intro">EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit <a class="fui-Link ___1eya986 f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1x7u7e9 f10aw75t fsle3fq f17ae5zn" href="http://www.eyecare-partners.com/" rel="nofollow noopener noreferrer" target="_blank">www.eyecare-partners.com</a>.</div>Company: Cincinnati Eye Institute Job Title: Patient Coordinator Location: Middletown, OH Hours:<ul><li>The position will average 30-32 hours, with potential for more. </li><li>Full-time / Eligible for Benefits</li></ul>**This position will be based in Middletown, with travel/coverage expected to Blue Ash.Perks:<ul><li>Full Benefits Package - Medical, Vision, Dental and Life Insurance</li><li>401k + Employer Matching</li><li>Paid Time Off (PTO) and Paid Holidays</li><li>Paid Maternity Leave</li><li>Competitive Base Pay</li><li>Employee Discounts </li></ul><hr/>SUMMARYA Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.  ESSENTIAL DUTIES AND RESPONSIBILITIES <ul><li>Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave</li><li>Answer phones (both external and internal); assure prompt, courteous service at all times</li><li>Practice urgency at all times with patients' time, as well as Doctor's time and schedule</li><li>Manage patient flow in the office</li><li>Knowledge of common fees charged for common visits and collect correct payments</li><li>Complete daily reconciliations / close day / countdown cash drawer</li><li>General office duties and cleaning to be assigned by manager </li></ul>QUALIFICATIONS<ul><li>Ability to interact with all levels of employees in a courteous, professional manner at all times</li><li>Desire to gain industry knowledge and training</li><li>Demonstrates initiative in accomplishing practice goals</li><li>Ability to grow, adapt, and accept change</li><li>Consistently creating a positive work environment by being team-oriented and patient-focused</li><li>Commitment to work over 40 hours to meet the needs of the business</li><li>Reliable transportation that would allow employee to go to multiple work locations with minimal notice </li></ul>EDUCATION AND/OR EXPERIENCE<ul><li>Minimum Required: High school diploma or general education degree (GED)</li><li>Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience </li></ul>LICENSES AND CREDENTIALS <ul><li>Minimum Required: None  </li></ul>SYSTEMS AND TECHNOLOGY  <ul><li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook </li></ul>PHYSICAL REQUIREMENTS<ul><li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. </li></ul> If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Eye Care Partners Career Opportunities

Patient Coordinator / Medical Receptionist - 30 hours per week

Auditory

Custodial Services

ECP Standards

Medical Office Administration

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Ophthalmology

Patient Care

Physical Demands

Reconciliation

Team Player

Typing

GreenHouseAPI

FULL_TIME

OTHER

American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.

ReceptionistWhat will you be doing and how will you make a difference at American Senior Communities?<ul><li>Making a difference in the lives of those we serve by providing them with excellent customer service</li><li>Offers an energetic, positive and sincere presence when welcoming guests, determining the nature of their business, and announcing to the appropriate personnel</li><li>Operate multi-line telephone system, directing incoming calls and providing clerical assistance as needed</li><li>Answers questions about the organization or community and provides callers with address, directions, and other information</li><li>Assists the Office Manager/Benefits Contact with tracking applicant flow and ensures application packets are current, presentable and up-to-date</li></ul>ASC Benefits and Perks may include:<ul><li><ul><li>Top competitive market wages</li><li>Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO</li><li>Access a portion of your earned wages before payday with <a href="https://e7sby9sd2m5.exactdn.com/wp-content/uploads/2022/12/2018-PayActiv-Standard-Brochure-002.pdf" rel="nofollow">PayActiv</a></li><li>Medical, vision & dental insurance with Telehealth option and flex spending accounts</li><li>401(k) retirement plan options</li><li>Paid training, skills certification & career development support</li><li>Continued education opportunities with company-sponsored scholarship programs</li><li>Tuition reimbursement and certification reimbursement</li><li>Lucrative employee referral bonus program</li><li>Employee assistance program & wellness support</li><li>Retail, food & entertainment discounts, and so much more</li></ul>*Full-Time and Part-Time Benefits may vary, terms and conditions apply</li></ul>Requirements:<ul><li>High school diploma or GED; or, one (1) to three (3) months related experience and/or training; or, equivalent combination of education and experience</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos</li><li>Ability to write simple correspondence</li><li>Ability to apply common sense understanding to carry out detailed, but uninvolved, written or oral instructions</li><li>Ability to deal tactfully and professionally with employees, residents, family members and/or vendors during difficult or emotional customer situations</li><li>Ability to type and knowledge of Microsoft Word</li></ul>About American Senior CommunitiesCompassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we’ll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. 
For further information, please review the <a href="https://www.eeoc.gov/poster" rel="nofollow">Know Your Rights</a> notice from the Department of Labor.

Administrative

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Customer First Desk Receptionist City of Hamilton

Patient Coordinator / Medical Receptionist - 30 hours per week Eye Care Partners Career Opportunities

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