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In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. At Country View Veterinary Clinic in Champaign, Illinois, our dedicated team is committed to providing top-quality care for pets while fostering strong relationships with their owners.

HOUR

Country View Veterinary Clinic is seeking a Client Service Representative to join our team here and split time at Beaumont Animal Clinic in Urbana!! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.This is a full-time position, with a 4/10s, Monday-Saturday (Saturday on rotation).Full-time benefits and compensation**:<ul><li>Compensation: $16-$18 per hour, for each our worked*</li><li>Health package: Medical, dental, and vision insurance</li><li>Life insurance and disability</li><li>Employee Assistance Program</li><li>401k options</li><li>Paid time off</li><li>Personal pet discount</li><li>Uniform allowance</li></ul>Minimum qualifications and skill set:<ul><li>1+ years of client service experience</li><li>Previous veterinary experience is a plus!</li><li>Proficiency in the following skills:
	<ul><li>Passionate about client relations</li><li>Self-starter and organized</li><li>Attentive to details on patient and client records</li><li>Clear and concise communication</li><li>Computer, phone and email experience</li></ul></li></ul>At Country View Veterinary Clinic in Champaign, Illinois, our dedicated team is committed to providing top-quality care for pets while fostering strong relationships with their owners. With a focus on compassion, expertise, and personalized service, we strive to ensure the health and happiness of every furry family member that walks through our doors. From routine wellness exams to advanced medical treatments, our clinic offers comprehensive veterinary services in a welcoming and supportive environment.<pre>*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.</pre>

Country View Veterinary Clinic

Veterinary Receptionist

Communication Skills

Compensation and Benefits

Customer Relations

Customer Support/Service

Dental Insurance

Detail Oriented

Employee Assistance Plan

Financial Transactions

Hospital

Legal

Medical Records

Medical Treatment

Multitasking

Organizational Skills

State Laws and Regulations

Telephone Skills

Transaction Processing/Management

Veterinary Medicine

Vision Plan

clearcompany

Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty. Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.

About Milan Laser Hair RemovalMilan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team! Pay: $17.00 an hour + Potential Monthly BonusStatus: Part-Time (19-21 Hours Per Week)Schedule: 3 Days Per Week (Rotating)<ul><li>Week 1: Tuesday, Wednesday, Thursday</li><li>Week 2: Wednesday, Thursday, Saturday</li></ul>Position Summary:With our continued growth and success, we are excited to hire a part-time Sales Receptionist to be a part of our dynamic team in Champaign, IL. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time.Responsibilities:Client Experience & Sales:<ul><li>Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.</li><li>Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.</li><li>Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.</li><li>Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.</li></ul>Operational Support:<ul><li>Efficiently complete clinic operational tasks with minimal direction.</li><li>Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.</li><li>Assist with cleaning the treatment rooms and help clients to their rooms.</li></ul>Other Duties:<ul><li>Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives</li></ul>Requirements:<ul><li>High school diploma or equivalent (e.g., GED) required</li><li>Administrative and/or sales experience preferred</li><li>Exceptional communication skills, both written and verbal required</li><li>Ability to demonstrate initiative and work independently required</li><li>Works well in a team environment required</li><li>Ability to maintain highly confidential information required</li><li>Ability to use a computer and sales software required</li><li>Ability to display a passion for the aesthetics industry required</li><li>Willingness to work weekends and evenings as needed by the business required</li></ul>Benefits Include:<ul><li>401k retirement plan with vested employer match</li><li>Employee and spouse or legal partner receive free laser hair removal services</li><li>Commission opportunities</li><li>Career advancement opportunities</li></ul>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.Equal Opportunity Employer

Clerical Jobs in Urbana, IL

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Clerical Jobs in Urbana, IL

Veterinary Receptionist Country View Veterinary Clinic

Part-Time Sales Receptionist Milan Laser Hair Removal

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