Director of ADR Services American Arbitration Association IncDirector of ADR ServicesWashington, DC$101,000–$107,000 / yearPlay a vital role in the regional legal, business, and ADR communities, focusing on being a resource to facilitate dispute resolution and promote the use of AAAs ADR services; build and maintain strong relationships with clients, prospects, and industry partners. Analyze needs, problems, and trends of users, as well as the quality of service delivered, by pulling relevant metrics from CRM systems, case management systems, business intelligence dashboards and feedback/survey responses.
Client Experience Associate The PNC Financial Services Group IncClient Experience AssociateVASupports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Senior Wealth Advisor - The Baldwin Group Financial Services BRP Group, Inc.Senior Wealth Advisor - The Baldwin Group Financial ServicesBethesda, MDAny unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume. Grow and manage a client book through qualified leads, referrals, and proactive outreach, leveraging Baldwin's holistic asset protection platform for efficient client acquisition and closing.
Customer Service Advocate I - MD Medicaid (Remote) Blue Cross and Blue Shield AssociationCustomer Service Advocate I - MD Medicaid (Remote)MDRemote$32,256–$59,136 / yearUses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. ESSENTIAL FUNCTIONS: Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Service Delivery Manager PeratonService Delivery ManagerMcLean, Virginia$146,000–$234,000 / yearFull timeCurrent TS/SCI clearance with polygraph; 12+ years of relevant leadership experience managing individual contributors as well as front-line managers; Experience providing direct support to the Intelligence Community, federal civilian organizations, and/or law enforcement entities; Demonstrated success leading and managing large-scale service contracts comprised of 100+ team members; Proven ability to oversee diverse technical and business functions simultaneously; Strong interpersonal and executive communication skills with the ability to tailor information to meet diverse stakeholder needs; Desire and willingness to act as a mentor, helping others to strengthen their technical and/or leadership acumen and grow within the organization. Bachelor’s degree or higher in business, cybersecurity, intelligence analysis or related fields; Active Project Management Professional (PMP) or equivalent project/program management certification; Experience supporting national-level customers; Experience working in the customer’s operational environment; Experience with a variety of contract types including Fixed Price, Cost Plus, and Cost Reimbursable contracts; Working knowledge of Federal Acquisition Regulations (FAR).
Regional Loss Prevention Manager DTiQRegional Loss Prevention ManagerWashingtonActing as a strategic business partner, the RLPM conducts on-site and remote investigations, on-site operational assessments, training, and business reviews while leveraging DTiQ's video intelligence, analytics, POS data, and reporting tools to identify risks and drive measurable operational improvements. This role is ideal for a self-motivated professional who enjoys being in the field, partnering directly with clients, and using data, technology, and investigative expertise to help organizations reduce loss and improve operational performance.
IT Infrastructure Managed Services - Sales Director PricewaterhouseCoopers LLPIT Infrastructure Managed Services - Sales DirectorWashington, DC$155,000–$410,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients.
Registered Client Relationship Analyst Morgan StanleyRegistered Client Relationship AnalystBethesda, MD$33,280–$88,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems.
General Services Coordinator Bechtel CorpGeneral Services CoordinatorReston, VA$123,400–$178,500 / yearExtraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world''s infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. The coordinator works closely with construction management, field engineering, project controls, contracts, procurement, and other project stakeholders to plan work, manage resources, monitor performance, and ensure activities meet project safety, quality, schedule, cost, and procedural requirements.
Director, Research Advisory Services (Advancement & Financial Sustainability) EABDirector, Research Advisory Services (Advancement & Financial Sustainability)WashingtonCombine functional knowledge, with an understanding of higher ed’s unique organizational dynamics, enabling partners to set strategy, lead their institutions, and manage their operations more effectively by: Diagnosing and giving voice to dynamics that are often felt, but not addressed; Supporting leaders as they align effort and teams around institutional priorities; Pathing partners through ranges of viable solutions and their pros and cons; recommending paths for improvement and serving as their guides and accountability Partners as they progress; Connecting partner institutions and creating learning experiences. Make EAB insights and data accessible and impactful for our partners, bringing clarity and context to their understanding of their challenges; Present partners with new ideas and potential solutions to those challenges and advocate for adoption; Act as an expert outside voice, building consensus and educating committees and staff.
Supervisor, Paralegal Services Michael Page InternationalSupervisor, Paralegal ServicesWashington, District of Columbia$135,000–$150,000 / yearFull timeContact Kathryn MettlerJob SummarySector: LegalSub Sector: Paralegals / Legal Assistants - In HouseIndustry: Business ServicesLocation: WashingtonContract Type: PermanentConsultant Name: Kathryn MettlerJob Reference: JN-062026-7047741 Lead And Shape A High-Performing Paralegal TeamLead and shape a high-performing paralegal team in a top-tier legal setting.
Customer Service Representative District Of ColumbiaCustomer Service RepresentativeWashington, DCPosition Designation: This position is deemed as "Security Sensitive" pursuant to Section 410 of Chapter 4 of the D.C. Personnel Regulations, in addition to the general suitability screening, individuals applying for or occupying safety sensitive positions are subject to the following checks and tests: Criminal background check; Traffic record check (as applicable); Consumer Credit Check (as applicable); Reasonable suspicion drug and alcohol test; Post-accident or incident drug and alcohol test. A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, a line attorney position in the Legal Service (series 905), or an attorney position in the Excepted Service (series 905) who is a bona fide District resident AT THE TIME OF APPLICATION for the position may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points.
Supported Employment Contract Manager AFFILIATED SANTE GROUPSupported Employment Contract ManagerSilver Spring, MD$40,000–$43,000 / yearHigh School Diploma (or equivalent) and a minimum of two (2) years' experience working with adults diagnosed with varying intellectual disabilities and or developmental disabilities. Your Mission: As a Supported Employment Contract Manager, you are dedicated to empowering individuals with disabilities to achieve meaningful, sustainable employment by providing vocational evaluation, training, and ongoing support.
Customer Success Manager 3E CompanyCustomer Success ManagerWashington, DC$78,000–$84,000 / yearThis includes increasing product usage across your accounts, maintaining a consistent and proactive engagement cadence, identifying and addressing risks before they impact retention, and ensuring customers view 3E as a strategic partner rather than just a vendor. You'll serve as a trusted advisor, guiding customers toward stronger usage, deeper engagement, and better business outcomes, while also identifying potential risks, supporting renewal readiness, and uncovering opportunities to expand value over time.
BMS Service Project Manager Mantis Innovation Group LLCBMS Service Project ManagerAshburn, VA$115,000–$130,000 / yearOur work spans four core areas: Building Controls, Energy Efficiency, Energy Advisory, and Facility Management-covering HVAC/mechanical optimization, BMS/BAS and EPMS controls, lighting system upgrades, energy brokerage, roofing and building envelope assessments, construction management, and more. The position is responsible for coordinating technician deployment, supporting escalated technical issues, ensuring service work is completed safely and efficiently, and maintaining accurate tracking of service project progress.
Legal Support Manager DLA PiperLegal Support ManagerWashington, DC$112,879–$172,003 / yearThe Legal Support Manager, working in collaboration with and in support of the firm's strategic initiatives, works closely with the Office Administrator to supervise the various Legal Support Services Teams (LSST) in their respective office(s) to ensure smooth workflow, workload coordination and attorney-client service. While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Manager, Client Development - IP Litigation (Tech & Life Sciences Sectors) Goodwin Procter LLPManager, Client Development - IP Litigation (Tech & Life Sciences Sectors)Washington DC, DC$120,000–$145,000 / yearThis role partners closely with practice and industry leadership to drive high-value pursuits, shape go-to-market initiatives, and strengthen client relationships, while ensuring alignment across Client Development and Client Value functions. Oversee and drive high-value pitches and RFP responses, coordinating across the Client Development team and with the Client Value team to develop competitive fee proposals, alternative fee arrangements, and differentiated value propositions.
DHS USCIS RAIO On-Site Administrative Support Services Team Lead Terrestris Global SolutionsDHS USCIS RAIO On-Site Administrative Support Services Team LeadCamp Springs, MDThe Administrative Support Services- On-Site Lead provides on-site leadership and serves as the primary point of contact for face-to-face communication between the Contracting Officer's Representative (COR) and the Contractor regarding operational performance and service delivery. We are seeking an experienced Administrative Support Services- On-Site Lead to provide on-site leadership and administrative support for Refugee, Asylum, and International Operations (RAIO) within Refugee and International Operations (RIO).
NewCorporate Services Administrator Eagle Bancorp IncCorporate Services AdministratorBethesda, MD$26.94–$40.41 / hourPrincipal duties include responsibility for coordinating service requests, scheduling contractor/service company/vendor visits, management of additions/deletions/changes to access for the enterprise security systems. The Corporate Services Administrator provides administrative and direct functional support to the Corporate Services Manager/Facilities team.
3574 - Associate Service Desk Technician NTT Global Data Centers3574 - Associate Service Desk TechnicianAshburn, VirginiaProvides corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.