Key Responsibilities: Make outbound and follow-up phone calls using the Go High Level pipeline , focusing on reactivating past customers and guiding new leads through our program offeringsProvide exceptional service to parents and students—greet everyone with energy and professionalismGuide families through the enrollment process for classes, camps, and eventsManage incoming phone and web inquiries with friendly efficiencyMaintain accurate records of enrollments, trials, schedules, and paymentsTrack and meet sales/enrollment benchmarksAssist with birthday party and camp bookings, confirmations, and customer follow-upsKeep the lobby and welcome areas tidy and organizedSupport the front desk with daily opening/closing and cleaning proceduresCollaborate with the coaching and leadership team to ensure consistent, high-quality experiencesAttend team trainings and bring a “yes-minded” attitude to every shift QUALIFICATIONS: Minimum 1–2 years of customer service or sales experienceEnergetic, warm, and able to communicate clearly with parents and childrenOrganized, self-motivated, and comfortable working in a fast-paced environmentStrong multitasking ability and comfort using scheduling systems or databasesA love for children’s wellness, education, or athletics is highly preferredMust be available for evening and/or weekend shifts PERKS OF WORKING AT WIN KIDS: Positive, professional, and team-oriented cultureTraining and growth opportunitiesDiscounts on classes and events for family membersOpportunity to make a meaningful impact on children's lives Compensation: $14.00 - $18.00 per hour Win Kids Sports & Learning Center is a high-energy, family-focused facility in Flower Mound dedicated to helping kids grow in confidence, strength, and character. Win Kids Sports & Learning Center is seeking a Customer Service & Lead Conversion & Automation Specialist to join our team and help us deliver our award-winning programs in Gymnastics, Ninja Warrior, Pre-K Enrichment, Camps, and Birthday Parties!