Evolver Federal is looking for a Service Desk Manager to join our team supporting our federal client located onsite in Bethesda, MD.This position requires a hybrid work environment with onsite work 3-5 days per week in Bethesda, MD depending on the requirements of the program Responsibilities:Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed. Basic Qualifications:A Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines5 years of overall experience with increasing responsibilities in information systems management2 years of experience with staff management, recruitment, and retention2 years of Help Desk / Service Desk management experience.