Service Management Consultant - Major Incident Manager Capgemini SEService Management Consultant - Major Incident ManagerBridgewater, NJ$55,692–$109,200 / yearSupports consistent communications in scope of the process and services; Provides high quality reports and communications; Ensures that customer's business interests are maintained Manages and Cooperates with offshore Incident Managers, Major Incident Managers, Problem and Change Managers; Identifies and escalates operational issues and drive resolution working directly with the client and SDM/ODM; Facilitates operational and management-oriented meetings; Distributes outage and business notifications; Participate in continuous service improvement; Provide leadership and proactive redesign of MIM process at client. Declare Major Incidents; Coordinate the process of the service restoration or impact reduction; Monitors and escalates that cross clients incidents are resolved effectively securing end-to-end Service Level Agreement; Identifies and takes control of unallocated incidents e.g.
NewHVAC Service Technician Maitz Home ServicesHVAC Service TechnicianEaston, PAFull timeCompetitive Compensation:With our tools, resources and training, our technicians are able to make over $100,000.00 per year we offer a very competitive base salary and bonus program that rewards you for your hard work and customer service! For over 60 years, Maitz Home Services has been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise.
NewCustomer Service Specialist - Automotive Finishes Sherwin-Williams CoCustomer Service Specialist - Automotive FinishesAllentown, PAHave at least one (1) year of work experience using material handling equipment (for example, forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum hoists, drum dollies, conveyor belts, etc.). The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Representative ICONMA, LLCCustomer Service RepresentativeHopewell, NJ$15.92–$21 / hourMust possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information. Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise.
Commercial Roofing Service Manager TeamCraft RoofingCommercial Roofing Service ManagerAllentown, PA$90,000–$125,000 / yearThe Service Manager is also responsible for general construction management duties — estimation, project management of service jobs, scheduling, paperwork, and communication — and manages every one of their jobs from receipt of the purchase order through final completion and billing. The Service Manager leads the local branch operation, is responsible for selling work, strives to grow operations, and maintains a positive customer base and experience.
Customer Service Representative SRS Distribution Inc.Customer Service RepresentativeFlemington, NJ$20.63–$26.25 / hourDepending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
Security Officer Day Shift Customer Service Allied UniversalSecurity Officer Day Shift Customer ServiceNorthampton, PennsylvaniaPart timeAs an Access Control Officer at a logistics and distribution location, you will help maintain a secure environment by monitoring entry points, verifying credentials, managing visitor access, and documenting security-related activity. Conduct regular and random patrols of entry points, loading areas, parking areas, and the business perimeter to help deter unauthorized activity and identify security-related concerns.
Allstate Insurance Customer Service Representative-Hybrid Johanna James-AllstateAllstate Insurance Customer Service Representative-HybridHarleysville, PA$40,000–$60,000 / yearAs a Insurance Customer Service Representative, you will be the frontline of our organization, assisting customers with their inquiries, resolving issues, and ensuring a positive experience with every interaction. Base salary is $40,000 to 60,000 based on experience with additional commissions and bonuses' and be part of a team that cares about both its employees and its clients.
Customer Service Account Specialist On-Board CompaniesCustomer Service Account SpecialistBridgewater, NJ$25–$29 / hourResponsibilities: • Accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset within day-to-day interactions (set and meet expectations, stress-free experience, maintain a positive & professional demeanor). • Continuous Improvement: Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements to enhance operational efficiencies, streamline workflows or improve customer’s experience.
HVAC Regional Service Manager NextechHVAC Regional Service ManagerAllentown, Pennsylvania$80,000With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider. In this position, the candidate will need to be an effective communicator as it is critical to the development of our operational team and quality of support we provide to our customers.
Security Officer Part Time Access Control Customer Service Allied UniversalSecurity Officer Part Time Access Control Customer ServicePAWhat You'll Do: Provide customer service to personnel, visitors, drivers, and vendors by carrying out site-specific security-related procedures, access-control policies, and emergency response activities at a logistics and distribution location. You will manage entry points, verify credentials and badges, monitor access activity, assist visitors and employees, and help maintain a secure environment through professional communication and customer service.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Allentown, PAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistWhitehall, PAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistLedgewood, NJThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
IT Service Desk Analyst Real Chemistry, LLCIT Service Desk AnalystLambertville, NJ$65,000–$75,000 / yearAble to work well under pressure and deal with all angles of support at all levels, for example, walk ups, service desk, chat, and phone, including meeting rooms setups for internal and client meetings along with town halls and company events. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
Construction Manager/HVAC Service MasTec IncConstruction Manager/HVAC ServiceSTROUDSBURG, Pennsylvania$80,000–$90,000 / yearFull timeMasTecJobs #MasTecCareers #BeSuccessfulWithUs #IAmMasTec #WeAreMasTec #MasTecFamily #MasTecCommunicationsGroup #MasTecCommunicationsCareers #LI-TG1 . Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!
Distribution Customer Service Representative NFI Industries IncDistribution Customer Service RepresentativeKutztown, PAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.
NewAssociate Service Manager Morgan StanleyAssociate Service ManagerAllentown, PAOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Identify Firm services and solutions that support clients' needs including secure, digital offerings like Morgan Stanley Online, Digital Vault and Morgan Stanley Mobile including remote deposit capture features.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistAllentown, PARemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Lead, IT Service Operations S&P Global IncLead, IT Service OperationsPrinceton, NJ$125,000–$155,000 / yearBe familiar with operating in a challenging environment supported from different locations and should also have a strong appreciation of Development processes, tool sets and delivery infrastructure, and be comfortable working with multiple differing systems and tools. Role & Responsibility Summary: As a Cloud Engineer, you'll be an integral part of our global team of Cloud Engineers to help manage client & internal environments hosted in AWS for our enterprise-grade applications in the Corporate Actions & Custody domain.