Program Director is responsible for the administration and operations of the program, including all activities related to recruitment, selection, instruction, supervision, advising, evaluation, advancement, and readiness of residents for practice, retention of residents, academic productivity, maintenance of all academic records, and overall program leadership. Demonstrate exceptional patient care management, by modeling appropriate customer care relationships, providing adequate supervision of hand-offs, call schedules and other patient-related activities at the various training sites where their residents/fellows rotate.31.