FULL_TIME

FEED

YEAR

Sagewood Dental, a Cherry Tree Dental Office, is seeking a Full-Time, Exempt Clinical Office Manager to lead and support the daily operations of our dental practice in Onalaska, Wisconsin. Balancing people, processes, and profitability, they must be both strategic and hands-on, ensuring everything from insurance claims to team culture supports quality patient care and practice success.

Clinical Office Manager | Sagewood Dental, a Cherry Tree Dental Office Onalaska, WI Full-Time, Exempt Sagewood Dental, a Cherry Tree Dental Office, is seeking a Full-Time, Exempt Clinical Office Manager to lead and support the daily operations of our dental practice in Onalaska, Wisconsin. The Clinical Office Manager is the operational backbone of the practice, responsible for ensuring its smooth, efficient, and profitable function. This dynamic role includes oversight of administration, finances, human resources, patient relations, marketing, and compliance. As the central liaison between clinical staff, administrative teams, and patients, the manager upholds high standards of care, service, and operational excellence. Balancing people, processes, and profitability, they must be both strategic and hands-on, ensuring everything from insurance claims to team culture supports quality patient care and practice success.Benefits:<ul><li>Health insurance</li><li>Vision insurance</li><li>Dental insurance</li><li>401k with employer contribution</li><li>Life insurance</li><li>Paid Time Off</li><li>Paid Holidays</li></ul>What you'll do: Administrative Management<ul><li>Oversee daily front office operations to maintain organization and workflow efficiency.</li><li>Manage and maintain patient records in compliance with HIPAA regulations.</li><li>Implement and uphold office policies and standard operating procedures.</li><li>Ensure practice management software (e.g., Dentrix, Eaglesoft, Ascend) is updated and properly utilized.</li><li>Coordinate staff meetings, continuing education sessions, and team training.</li></ul>Financial Oversight<ul><li>Monitor and manage accounts receivable (A/R) and accounts payable (A/P).</li><li>Supervise insurance billing, claims processing, and follow-ups.</li><li>Ensure accurate collection of co-pays and patient balances at the time of service.</li><li>Reconcile daily deposits, generate financial reports, and track cash flow.</li><li>Develop and maintain the office budget, identifying cost-saving opportunities.</li></ul>Team Leadership and Human Resources<ul><li>Recruit, hire, train, and manage front office, billing, and administrative personnel.</li><li>Conduct staff performance reviews and provide regular coaching and feedback.</li><li>Manage daily and long-term staff scheduling to ensure optimal patient flow and service coverage.</li><li>Foster positive team culture, mediate conflicts, and support staff engagement.</li><li>Ensure adherence to employment laws, OSHA standards, and state dental board regulations.</li></ul>Patient Relations and Experience<ul><li>Ensure welcoming and professional patient experience from scheduling to post-treatment follow-up.</li><li>Resolve patient concerns or complaints in a prompt and professional manner.</li><li>Oversee the new patient intake process and ensure effective communication at all stages.</li><li>Promote treatment acceptance through financial consultations and patient education.</li><li>Manage patient recall and reactivation programs to support continuity of care.</li></ul>Practice Growth and Marketing<ul><li>Monitor key performance indicators (KPIs), such as: production, collection rate, new patient numbers, and patient retention.</li><li>Collaborate on marketing strategies, such as reviews, referrals, or social media.</li><li>Build relationships with referring providers and community partners.</li></ul>Compliance and Risk Management<ul><li>Ensure compliance with HIPAA, OSHA, and infection control regulations.</li><li>Maintain and organize necessary documentation (e.g., licenses, MSDS sheets, safety inspection logs).</li><li>Conduct regular audits to assess regulatory compliance and operational efficiency.</li></ul>What we seek:<ul><li>Bachelor's Degree in healthcare administration, business, or related field preferred</li><li>Education and related work experience can be considered in lieu of bachelor's degree.</li><li>Proven experience in dental office management or healthcare administration.</li><li>Proficient with dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).</li><li>Proficient in Microsoft Office Suite.</li><li>Strong leadership and team management skills.</li><li>Excellent organizational, multitasking, and problem-solving skills.</li><li>Knowledge of dental insurance processes, CDT coding, and billing practices.</li><li>Exceptional interpersonal and communication skills.</li><li>Understanding of HIPAA, OSHA, and state regulatory requirements.</li></ul>Powered by JazzHR

Cherry Tree Dental

Clinical Office Manager

Accounts Payable

Accounts Receivable

Accounts Receivable Management

Administrative Management

Administrative Skills

Auditing

Billing

Budgeting

Cash Flow

Claims Management

Claims Processing

Co-Payments

Coaching

Communication Skills

Cost Control

Dental Insurance

Documentation

Employment Law

Financial Management

Financial Reporting

HIPAA (Health Insurance Portability and Accountability Act)

Health Insurance

Healthcare Administration

Human Resources

Infection Control

Interpersonal Skills

Leadership

Life Insurance

Maintain Compliance

Marketing

Marketing Strategy

Medical Records

Microsoft Office

Multitasking

OSHA

Office Management

Operational Support

Operations

Operations Management

Organizational Skills

Patient Admissions

Performance Analysis

Performance Metrics

Performance Reviews

Practice Management Software

Problem Solving Skills

Record Keeping

Regulations

Regulatory Compliance

Regulatory Requirements

Reporting Skills

Social Media

Standard Operating Procedures (SOP)

Standards of Care

State Laws and Regulations

Team Lead/Manager

Vision Plan

partner JazzHR

OTHER

UNKNOWN

Serving approximately 2,500 undergraduate and graduate students, Viterbo is nationally recognized for its commitment to servant leadership, ethical practice, and purpose-driven professional preparation, with particular strength and earned distinction in nursing, education, business, and the health sciences. With 50% of effort dedicated to administrative responsibilities, the director will serve as the accreditation liaison and institutional representative to the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA), while cultivating clinical partnerships locally and nationally.

<a href="https://www.viterbo.edu/" rel="nofollow">Viterbo University</a>, in partnership with the national search firm <a href="http://www.scotthealy.com/" rel="nofollow">Scott Healy & Associates</a>, invites applications and nominations for the position of Founding Director, Master of Science in Physician Associate Studies in the College of Nursing and Health (CNH). Viterbo University seeks an experienced and collaborative leader to serve in this full-time, 12-month academic administration position with faculty appointment. This is a unique opportunity to lead the development and launch of a new physician associate program at a mission-driven institution with a strong foundation in the health sciences and a commitment to academic excellence and community impact.The Founding Director will play a central role in shaping the physician associate graduate program, providing strategic leadership across curriculum design, accreditation, faculty recruitment and development, and program operations. With 50% of effort dedicated to administrative responsibilities, the director will serve as the accreditation liaison and institutional representative to the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA), while cultivating clinical partnerships locally and nationally. Reporting to the Dean of the College of Nursing and Health, this role offers the opportunity to build a program from inception with strong institutional support and a clear vision for growth.<a href="https://www.scotthealy.com/assets/Viterbo-Job-description.pdf" rel="nofollow">View the complete Position Prospectus here.</a>Responsibilities:General<ul><li style="text-align:justify">Demonstrates a commitment to the mission, philosophy, values, and goals of Viterbo University and the CNH</li><li style="text-align:justify">Implement the policies of the University and the CNH</li><li style="text-align:justify">Participates in program assessment evaluation processes</li><li style="text-align:justify">Participates in student advising activities as assigned</li><li style="text-align:justify">Demonstrate collaborative relationships with internal and external communities of interest</li><li style="text-align:justify">Assists with the recruitment, applicant selection and retention of qualified students</li><li style="text-align:justify">Provide visionary leadership and effective administration of the PA program in alignment with institutional mission and accreditation requirements</li><li style="text-align:justify">Establish strategic goals and lead continuous quality improvement activities across all areas of the program</li><li style="text-align:justify">Manage program operations, including scheduling, faculty assignments, committee processes, and governance</li><li style="text-align:justify">Maintain effective communication and collaboration with college leadership</li><li style="text-align:justify">Oversee program fiscal management, resource planning, and budget development</li><li style="text-align:justify">Lead the design, implementation, evaluation, and continuous improvement of a coherent, compliant curriculum that meets ARC-PA standards and prepares students for PANCE success</li><li style="text-align:justify">Ensure curriculum alignment with program competencies, professional standards, and learning outcomes</li><li style="text-align:justify">Collaborate with faculty and committees on curriculum changes, assessment strategies, and instructional effectiveness</li><li style="text-align:justify">Recruit, mentor, and evaluate program faculty and staff, including principal and instructional faculty</li><li style="text-align:justify">Monitor student progress, retention, and outcomes; implement strategies to support student achievement</li></ul>Teaching<ul><li style="text-align:justify">Facilitates effective teaching/learning activities in the didactic, simulation, and/or clinical settings</li><li>Prepares and updates content and syllabi for assigned courses according to CNH curricular plans and program student learning outcomes</li><li>Demonstrates expertise in developing, conducting, and evaluating essential learning experiences within the didactic, simulation, and/or clinical settings</li><li>Conducts course assessment activities to evaluate effectiveness and enhance student learning</li></ul>Service<ul><li>Shares talents as a resource person/mentor to colleagues and/or students</li><li>Participate in professional, CNH, and university activities</li><li>Participates in ongoing quality improvement/accreditation activities</li><li>Participate in local, state, and national professional organizations</li></ul>Scholarly Work<ul><li>Participate in professional/scholarly activities to maintain certification and practice, as applicable</li><li>Engages in life-long learning</li><li>Carries out other responsibilities as delegated or assigned</li></ul>Minimum Qualifications:<ul><li style="text-align:justify">Physician Assistant/Associate Degree from a program accredited by ARC-PA, (Master's required; Doctorate preferred)</li><li style="text-align:justify">Hold and maintain current or emeritus credential from the National Commission on Certification of Physician Assistants (NCCPA)</li><li style="text-align:justify">Minimum of 3 years of full-time higher education experience at the time of appointment</li><li>Excellent written and/or oral communication skills </li><li>Excellent management/supervisory skills </li><li>Willingness and ability to participate actively in a plan of professional development to enhance and maintain currency in relevant skills and knowledge</li></ul>Preferred Qualifications:<ul><li style="text-align:justify">Demonstrated leadership in academic administration including curriculum planning, faculty oversight and program evaluation</li><li style="text-align:justify">Knowledge of PA education, accreditation requirements including PA self-studies, accreditation reports, and site visit planning</li><li style="text-align:justify">Experience with program budgeting and resource allocation</li><li>Will hold a record of scholarship, teaching excellence, and professional service</li><li>Microsoft Office proficiency</li></ul>About Viterbo University:<a href="https://www.viterbo.edu/about-viterbo" rel="nofollow">Viterbo University</a> is a Catholic, Franciscan liberal arts institution founded in 1890 and sponsored by the Franciscan Sisters of Perpetual Adoration. Serving approximately 2,500 undergraduate and graduate students, Viterbo is nationally recognized for its commitment to servant leadership, ethical practice, and purpose-driven professional preparation, with particular strength and earned distinction in nursing, education, business, and the health sciences.Viterbo combines the personal engagement of a close-knit academic community with the forward momentum of a university committed to thoughtful growth and innovation. Senior leadership is highly engaged in program development and accreditation success, fostering a culture of collaboration, accountability, and continuous improvement.Rooted in Franciscan values and Catholic social teaching, Viterbo is dedicated to holistic formation that supports intellectual, spiritual, and social growth. Students are encouraged to live with integrity, engage meaningfully with their communities, and lead lives of purpose. This commitment extends to an inclusive campus culture grounded in hospitality and respect, where all are welcomed, supported, and empowered to make a lasting impact.About the College of Nursing and Health:<a href="https://www.viterbo.edu/school-nursing" rel="nofollow">The College of Nursing and Health (CNH)</a> at Viterbo is a cornerstone of the institution, with a strong reputation for academic excellence, high licensure pass rates, and deep partnerships across regional and national healthcare systems. The forthcoming Master of Science in Physician Associate Studies represents a significant institutional investment in expanding Viterbo's health professions portfolio and addressing critical workforce needs. The founding director will have the rare opportunity to shape program vision, curriculum, accreditation strategy, faculty culture, and clinical partnerships front inception within a mission-driven and strategically focused university.About the Community:<a href="https://explorelacrosse.com/" rel="nofollow">La Crosse, Wisconsin</a>, has been rated as one of the top places to live in the United States. Nestled along the Mississippi River and surrounded by scenic bluffs and coulees, La Crosse offers an exceptional quality of life with an attractive cost of living, strong public and private school systems, and a vibrant arts and dining scene. The region features three major rivers, including the Mississippi, and provides abundant opportunities for four-season outdoor recreation, from hiking and biking to boating and winter sports. A charming and active downtown, along with community traditions such as Oktoberfest USA, contribute to the city's welcoming and connected feel.La Crosse also serves as a regional healthcare hub, anchored by systems such as Mayo Clinic Health System and Gundersen Health System, creating strong opportunities for clinical partnerships and interprofessional collaboration. The city offers convenient access to major metropolitan areas in Wisconsin, Minnesota, and Illinois, including Minneapolis–Saint Paul, Madison, Milwaukee, and Chicago, while maintaining the safety, accessibility, and community feel of a dynamic Midwestern city.Application and Nomination Process:All correspondence relating to the position of Founding Director, Master of Science in Physician Associate Studies at Viterbo Universityshould be directed in confidence to the University's executive search consultant:Jamie Marcus, Vice PresidentScott Healy & Associatesjamiemarcus@scotthealy.comA complete application should include the following:<ol><li style="text-align:justify">Cover Letter outlining your interest and qualifications for the position;</li><li style="text-align:justify">Updated CV;</li><li style="text-align:justify">Contact information for three (3) professional references with title, institutional affiliation, email address and direct phone numbers. (No references will be contacted without written permission from the candidate.)</li></ol> Applications received by May 18, 2026 will receive priority consideration. The search will remain open until the position is filled. The university does not unlawfully discriminate on the basis of sex in any education program or activity that the university operates. Title IX's mandate not to discriminate on the basis of sex extends to students, employees, and other persons in all aspects of the university's programs, activities, and operations. Inquiries regarding how Title IX applies to the university may be referred to the university Title IX coordinator, to the assistant secretary at the U.S. Department of Education, or to both. Job Posted by ApplicantPro

Viterbo University

Founding Director, Master of Science in Physician Associate Studies

Budget Management

Clinical Information Systems

Consulting

Continuous Improvement

Educational Accreditation

Educational Administration

Health Science

Healthcare

Higher Education

Mentoring

Nursing

People Management

Philosophy

Physician Assistant

Physician Assistant National Certifying Examination (PANCE)

Policy Implementation

Presentation/Verbal Skills

Professional Services

Program Evaluation

Project/Program Management

Quality Management

Recreation

Resource Management

Scholarship

Servant leadership

Set Goals

Simulation

Sports

Strategic Planning

Team Player

Training/Teaching

Training/Teaching Curriculum

University/School Policies

Writing Skills

Talent Acquisition

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Clinical Office ManagerCherry Tree Dental

Founding Director, Master of Science in Physician Associate StudiesViterbo University

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