Reporting to our VP, Enterprise Operations (with this reporting line expected to shift to our CTO as the function matures), you’ll keep our technology running smoothly for every employee while building the security controls, policies, and compliance posture — including HIPAA and SOC 2 — that protect our members, customers, and business. IT Operations & Infrastructure: Own the day-to-day operation, availability, and performance of our corporate IT environment — including endpoint management, identity and access management (IAM), collaboration tools, cloud services, and network systems.