Stroudsburg, PA30+ days ago
Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: Leadership - takes initiative in resolving complex delinquency cases, guides borrowers towards sustainable repayment solutions and supports team members by sharing insights and mentoring junior staff. Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: Respect - treats borrowers with dignity regardless of their financial situation, avoiding judgmental language or tone, listens actively to understand the root causes of delinquency - whether it's a job loss, medical hardship, or other life events.