South Bend, Indiana6 days ago
Identify appropriate modification solutions based on member need, loan type, hardship severity, repayment capacity, and program guidelines, including forbearance, skip-a-pay exceptions, interest-only arrangements, loan restructures, and recovery modification options. This position also partners closely with Collections, Recovery Services, Loss Mitigation, Loan Servicing, and other internal stakeholders to ensure timely implementation, documentation integrity, and ongoing monitoring of modified accounts.