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As a City of Hewitt's Communications team member, you will receive and respond to emergency and non-emergency telephone calls, acting as our community's vital first point of contact. This on-site position offers a vibrant work environment filled with energetic, forward-thinking individuals who share a common goal: to communicate effectively and transform lives.

YEAR

Now Hiring-Communications Specialist!Join the City of Hewitt as a Communications Specialist and become an integral part of a dynamic team dedicated to enhancing the lives of our community through impactful service. This on-site position offers a vibrant work environment filled with energetic, forward-thinking individuals who share a common goal: to communicate effectively and transform lives. With a competitive starting annual salary of $42,892, you can apply your creativity and innovation in ways that truly matter.BENEFITSWe offer a comprehensive benefits package designed to support your health, well-being, and work-life balance, including:<ul><li style="line-height:normal">Competitive salary with incentive pay</li><li style="line-height:normal">TMRS Retirement plan-7% Employee Contribution-City matches 2:1</li><li style="line-height:normal">Health, Dental, and Vision insurance</li><li style="line-height:normal">Paid vacation, sick leave, and 13 holidays</li><li style="line-height:normal">Training and career development opportunities</li><li style="line-height:normal">Longevity Pay</li><li style="line-height:normal">Life Insurance</li><li style="line-height:normal">Employee Assistance Program</li></ul>As a City of Hewitt's Communications team member, you will receive and respond to emergency and non-emergency telephone calls, acting as our community's vital first point of contact. Your responsibilities will include preparing and maintaining accurate information records within our advanced computer-aided dispatch (CAD) system, ensuring that every detail is recorded efficiently. This role requires quick thinking and responsiveness and emphasizes your commitment to integrity and customer service. Your contributions will help ensure that our community receives timely and effective assistance, reflecting our shared values of togetherness and efficiency.Requirements for this Communications Specialist jobTo excel as a Communications Specialist with the City of Hewitt, you will need a diverse skill set emphasizing effective communication and collaboration. Your ability to interact positively with both the public and co-workers is essential in fostering a supportive environment. Attention to detail is crucial in completing assignments accurately and ensuring that all information is recorded correctly. Furthermore, you must have the discretion to handle confidential information, reflecting our core value of integrity.  Job Posted by ApplicantPro

City of Hewitt

Communications Specialist

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Communication Skills

Customer Support/Service

Data Quality

Dental Insurance

Detail Oriented

Emergency Response

Employee Assistance Plan

Life Insurance

Record Keeping

Retirement Plan

Team Player

Time Management

Transformational Communications

Vision Plan

Talent Acquisition

The applicant needs to possess these core values through words and actions to build positive, long term relationships with customers by demonstrating:Professionalism, integrity, respect for others, expertise and credibility at all times. Benefit InformationESC Region 12 provides monetary contribution up to $575 per month to use for employee/family healthcare and supplemental benefits.

Job Description This position will support the vision, mission and strategic priorities of ESC Region 12 by providing assistance and support to the Department of Information Services. <ul><li>Provide general secretarial support to the department director and departmentstaff</li><li>Manage workshops/sessions for department</li><li>Handle travel arrangements and schedules</li><li>Effectively communicate and assist with tasks and projects</li><li>Maintain department budgets, invoicing, purchase orders and amendments</li><li>Coordinate office procedures and systems with department support staff</li><li>Maintain leave and time reporting records</li><li>Assist the department with the support of </li><li>Participate in ESC Region 12 and/or other professional development opportunities</li><li>Support recruitment, onboarding, and general HR processes.</li></ul>Education/Certification<ul><li>Associate's Degree required</li><li>Bachelor's preferred</li><li>Appropriate certifications or related work experience</li></ul>Special Knowledge/Skills<ul><li>Excellent communication skills, both written and verbal</li><li>Ability to facilitate, communicate, organize, problem-solve, and manage multiple projects</li><li>Positive attitude, dependable, team player</li><li>Able to implement QMS initiatives</li><li>Ability to implement policy and procedures</li><li>Ability to use software to develop spreadsheets, perform data analysis and word processing</li><li>Ability to manage budgets</li><li>Excellent public relations, organizational, communication and interpersonal skills</li><li>Proficiency in word processing, Excel, Windows and Google Apps</li><li>Manage multiple projects in a flexible and adaptable environment due to a variety of clients served</li><li>Handle critical deadlines, demonstrate initiative in difficult situations</li><li>Participate in ESC Region 12 and/or other professional development opportunities</li></ul>General Responsibilities<ul><li>Support and coordinate the operations of the Business Office and Registration.</li><li>Provide general secretarial support to the Director and the Department.</li><li>Assist with workshop preparation and data entry.</li><li>Proofread the department's written communications prior to release. </li><li>Make travel arrangements for out-of-region or out-of-state travel</li><li>Maintain department budgets and prepare and track purchase orders.</li><li>Provide assistance to the department support staff.</li><li>Maintain leave and time reporting records.</li><li>Coordinate office procedures and systems with department support staff, including session, conference, and special event management.</li><li>Coordinate and schedule interviews between candidates and hiring managers.</li><li>Maintain both digital and physical filing systems for employee records, policies, and departmental files, ensuring confidentiality and compliance.</li><li>Ensure all employee personnel files are complete, current, and compliant with relevant regulations, maintaining strict confidentiality.</li><li>Plan and provide onboarding training for new employees</li><li>Assist employees with general questions regarding benefits enrollment or plan changes and distribute benefits materials.</li></ul>The applicant needs to possess these core values through words and actions to build positive, long term relationships with customers by demonstrating:<ul><li>Professionalism, integrity, respect for others, expertise and credibility at all times</li><li>Quality in delivering what I promise and help create superior programs and services that add value beyond what is expected</li><li>Teamwork by working cooperatively with others to promote a positive and fun work environment</li><li>Adaptability by being flexible, attentive to change and ready to move quickly and decisively in response to the needs of customers</li><li>Innovation by contributing to the implementation of new or significantly improved services and delivery methods</li><li>Superior Service by providing personable, direct attention that delivers customer satisfaction beyond what is expected</li></ul>Security Requirements All positions at ESC 12 are defined as security-sensitive. Security-sensitive positions are those which require employees to be entrusted with certain types of data, whether electronic or in paper form. Those data elements, as defined by the ESC 12 Data Classification and Handling Policy may include, but not limited to:<ul><li>Sensitive Personal Information (SPI)</li><li>Personally, Identifiable Information (PII)</li><li>Protected Health Information (PHI)</li><li>Family Educational Records (FERPA Data)</li><li>Federal Tax Information (FTI)</li></ul>Benefit Information<ul><li>ESC Region 12 provides monetary contribution up to $575 per month to use for employee/family healthcare and supplemental benefits.</li><li>Employee earns state personal, sick and vacation leave.</li><li>All employees contribute to both: Teachers Retirement System (TRS) and Social Security retirement programs</li></ul>Mental Demands/Physical Demands/Environmental Factors Tools/Equipment Used <ul><li>Standard office equipment including personal computer and peripherals</li></ul>Posture<ul><li>Prolonged sitting, occasional bending/stooping, pushing/pulling, and twisting</li></ul>Motion<ul><li>Repetitive hand motions including frequent keyboarding and use of a mouse; occasional reaching</li></ul>Lifting<ul><li>Occasional light lifting and carrying (less than 15 pounds)</li></ul>Environment<ul><li>May work prolonged or irregular hours</li></ul>Mental Demands<ul><li>Manage multiple tasks and work cooperatively with others,</li><li>Maintain a calm attitude in demanding situations,</li><li>Make changes and adapt to various responsibilities on an ongoing basis,</li><li>Work with frequent interruptions, tight deadlines, and limited office space.</li></ul>

Education Service Center Region

Department Assistant (Business Office)

Administrative Skills

Billing

Budget Management

Budgeting

Customer Relations

Customer Satisfaction

Data Analysis

Data Entry

Event Management

Federal Tax

Google Apps

Human Resources Processes

Information/Data Security (InfoSec)

Interpersonal Skills

Interviewing Skills

Maintain Compliance

Microsoft Excel

Microsoft Windows Operating System

Multitasking

Office Equipment

Onboarding

PC (Personal Computer) Systems

Peripheral Hardware

Physical Demands

Policy Implementation

Presentation/Verbal Skills

Problem Solving Skills

Procedure Implementation

Project/Program Management

Proofreading

Public/Media/Press/Analyst Relations

Purchase Orders

Regulations

Resolve Customer Issues

Spreadsheets

Staff Policies

Staff Training

Training/Teaching

Travel Planning

Word Processing

Writing Skills

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Communications Specialist City of Hewitt

Department Assistant (Business Office) Education Service Center Region

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