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Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships. Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus.

Overview:
Opportunity:  Director of Sales  Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships. Your Growth Path Area Director of Sales – Regional Director of Sales – Corporate Director of Sales – VP of Sales Your Focus <ul style="margin-top:0;margin-bottom:0"><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   </li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Use internal and external resources and data to develop strategic plans to incorporate all business segments.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Achieve annual hotel revenue goals as agreed upon and established in the annual budget.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Articulate and leverage the benefits of the hotel to close sales opportunities.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Travel locally to conduct outside calls, promote the hotel, and review competition.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Follow sustainability guidelines and practices related to HHM’s EarthView program.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Perform other duties as requested by management.</li></ul> Your Background and Skills <ul style="margin-top:0;margin-bottom:0"><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Previous sales experience in a comparable hotel size and scope required with operations experience preferred.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Public relations and community marketing experience required.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Proficient in use of Excel, Word, Delphi and access database tools.</li></ul> HHM Benefits and Perks <ul style="margin-top:0;margin-bottom:0"><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Medical, Dental and Vision Health Insurance</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Paid Time Off</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">401k Company Match</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Free Basic Life Insurance</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Travel Discounts</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Commuter Transit and Commuter Parking Benefits</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Quarterly Bonuses and Incentives</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Employee Assistance and Wellness Program</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Educational/Professional Development</li><li style="font-size:9pt;font-family:'verdana';color:#000000;font-weight:400">Technology Reimbursements</li></ul> Work Environment and Context <ul style="margin-top:0;margin-bottom:0"><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Work schedule varies and may include occasionally working on holidays, weekends.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.</li><li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Moderate travel between hotel and client’s locations required.</li></ul> What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Hampton Inn Morehead City

Director of Sales

Budgeting

Business Administration

Business Growth

Business Processes

Coaching

Communication Skills

Community Relations

Corporate Sales

Customer Relations

Customer Satisfaction

Delphi

Develop Methodologies

Direct Sales

Employee Assistance Plan

Genetics

Health Insurance

Hospitality Revenue

Keyboards

Leadership

Marketing

Marketing Communications

Marketing Plan

Meet Sales Quota

Microsoft Access Database

Microsoft Excel

Microsoft Word

Negotiation Skills

Public/Media/Press/Analyst Relations

Regional Sales

Revenue Growth

Sales

Sales Closing Skills

Sales Strategy

Strategic Planning

Sustainability

Vision Plan

eCommerce (B2X) Marketing

[AW]-iCims

ADAPTED_NOW

With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*. As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*.

Why join our team?With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.A Certified Great Place to Work®Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:<ul><li>96% feel good about how we support the community</li><li>94% are proud to tell others they work at the USO</li><li>92% say their work has special meaning—it’s not “just a job”</li><li>91% felt welcomed from day one</li><li>Over 88% agree all employees are treated fairly, regardless of race or gender</li></ul>The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.Principal Duties and Responsibilities (*Essential Duties)<ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</li><li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</li><li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</li><li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</li><li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</li><li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</li><li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</li><li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</li><li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</li><li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</li><li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</li><li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li></ul>Job Specifications<ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO’s mission.</li></ul>Details<ul><li>This position is located at Camp Lejeune. Preference will be given to local candidates within commuting distance to the location.</li><li>Resume and cover letter are required for full consideration.</li><li>Background check – education, criminal and driving required.</li><li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li></ul>If that’s not enough to convince you, here are some direct quotes from employees:<ul><li>The organization truly cares about the people who work here.</li><li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li><li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li><li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li><li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li></ul>Apply today. Join the mission. Join Team USO.

Center Operations Specialist

Accounting

Budget Management

Computer Skills

Customer Support/Service

Database Administration

Detail Oriented

Driver's License

Electronics

Environmental Monitoring

Equipment Maintenance/Repair

Event Management

Event Marketing

Financial Operations

Financial Reporting

Food Safety

Funding

High School Diploma

Identify Issues

Interpersonal Skills

Inventory Management

Inventory Reports

Logistics Management

Mathematics

Microsoft Office

Military

Multicultural

Multitasking

Nonprofit

Online Publications

Operational Communications

Operations Management

Operations Processes

Organizational Development/Management

Policy Development

Problem Solving Skills

Project/Program Management

Reconciliation

Recreation

Regulations

Reimbursement

Reporting Skills

Resource Management

Retail

Social Media

Standard Operating Procedures (SOP)

Statistical Reports

Team Player

United States Military

Vendor/Supplier Management

Volunteer Management

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Director of Sales Hampton Inn Morehead City

Center Operations Specialist USO

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