Palm Desert, CA30+ days ago
Ability to: Learn the codes, techniques, and procedures in dispatching emergency units, operating radio, telephone, Telecommunications Device for the Deaf (TDD) equipment, multi-channel recorders, playback machines, alarm systems, Computer Aided Dispatch (CAD) systems, and teleprocessing equipment; communicate effectively orally and in writing; hear telephone calls and radio transmissions despite background noise; analyze emergency situations quickly and adopt effective courses of action; accomplish multiple tasks simultaneously in a controlled and competent manner while working in a challenging environment; complete assigned tasks with accuracy and speed; follow oral and written directions quickly and accurately; communicate clearly, calmly, and tactfully with people from diverse backgrounds who may be emotionally upset; establish and maintain effective working relationships with supervisors, co-workers, law enforcement, fire, medical, other personnel, and the public. The Sheriffs 911 Communications Officer I will receive emergency 9-1-1 and non-emergency requests for services from the public or other agencies and directs calls to appropriate resources; operates and controls radio-dispatching equipment; dispatches appropriate county, city, and other emergency units; and performs other related duties as required.