as well as facilitate introductions to key club-level staff and other members, so they can immediately become part of the community and enhance their enjoyment the club/liliAct as Primary Contact for All Members Help members resolve any and all issues related to billing, usage of the club, events, feedback, and triage accordingly to the appropriate internal department/lili(Market-Specific, If Needed) Assist with Membership Sales Efforts Conduct tours for member prospects, educate them on the benefits of membership, and help the membership team with the vetting process to ensure each member is a great cultural fit/li/ulpWhat Were Looking For/pulliBlend of Marketing, Hospitality Operations Expertise Youve worked for a brand/marketing agency, private club, hotel, or fine dining restaurant in marketing activation, event management, operations, or member/guest relations capacity/liliGenuine Interest and Curiosity in all Golf Culture, Food, Lifestyle, Luxury, and Travel Experiences Voracious consumer and ambassador of all things cool/liliService-oriented Mindset Genuine Desire to Connect People Willing to get to know, understand, and facilitate the needs of each and every member; foster connections with like-minded members to create community/liliGenuine Interest and Curiosity in all Cultural, Lifestyle, and Golf Trends and Experiences You are a voracious consumer and ambassador of all things timeless, modern, relevant, and cool/liliExtremely High Attention to Detail Willing to go the extra mile to design and execute event programming that truly make them unique, and reflect the ethos of the clubs mission and brand/liliProblem Solver Strategic Thinker Able to step back and assess the big picture while also diving into the details/li/ulpExperience Education/pulli4+ years of experience in a relevant role, such as event management, member/guest relations, membership services, community development, hospitality operations (fine dining, restaurant, hotel, private club, etc.)/liliStrong ability to work cross-functionally with finance, membership, operations, marketing, and leadership teams/liliBachelors degree in a relevant field (e.g. Youll Do/pulliCreate, Facilitate, and Execute Club Events Conceptualize and execute various weekly club events, big or small, with the goal of generating engagement and facilitating meaningful connections within the membership/liliFacilitate and Execute Private Events Respond to private event requests, collaborate with the host based on event purpose and vision, negotiate pricing and details with both the host and the internal team FOH, BOH, Golf and ensure the event is executed flawlessly/liliOnboard New Members Welcome each new member to the club and educate them on all critical information account setup, billing, how-to guides, code of conduct, upcoming events, etc.