UNKNOWN

ADAPTED_NOW

YEAR

Supervise, train, and provide guidance to the staff in accordance with state and federal regulations, Benchmark Human Services personnel policies, the Supported Living policy, and procedure manual. Provide limited oversight of client medical and financial needs, assisting with Medicaid appointments and basic healthcare coordination as outlined in the PCISP.

Description Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more.  View our <div><a href="https://benchmarkhs.com/about/65-years-of-stories/" rel="nofollow">65 Years of Stories</a></div> campaign to learn more about the impact Benchmark employees have made across the country. Our Supported Living Homes in Fort Wayne, IN are currently recruiting for a Community Supports Manager.   Since 1960, Benchmark has been connecting people and potential.  We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day.  We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves. GENERAL RESPONSIBILITIES: Coordinate services for individuals receiving support through the Family Support Waiver (FSW) or Community Integration and Habilitation Waiver (CIH). Facilitate meaningful community involvement and support independent living. BENEFITS: <ul><li>Competitive wages</li><li>Health, vision, and dental insurance</li><li>401k plan with company match</li><li>Tuition reimbursement</li><li>Life Insurance</li><li>Paid Time Off and Sick Time Pay</li><li>Flexible Spending Accounts (FSA)</li><li>Various shifts and locations</li><li>Advancement opportunities</li><li>Company Paid Life Insurance</li></ul>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: <ul><li>Supervise, train, and provide guidance to the staff in accordance with state and federal regulations, Benchmark Human Services personnel policies, the Supported Living policy, and procedure manual.</li><li>Participates as part of an interdisciplinary team in the development of each client’s Individual Support Plan (ISP) and Person-Centered Plan (PCP)</li><li>Participate in direct service for each client, promoting independence and meaningful engagement in daily life.</li><li>Maintain accurate documentation including daily notes, schedules, and progress updates in accordance with agency and state requirements.</li><li>Coordinate and manage individualized staff schedules to ensure appropriate and consistent service delivery.</li><li>Communicate professionally with families, Case Manager, Behavioral Consultant, health care personnel, schools, landlords, employers, etc.</li><li>Participate in SL Manager’s meetings, team meetings and other departmental meetings, ISP, Quarterlies, IEP meetings, and other meetings as assigned.</li><li>Implement training programs as specified in each client’s ISP.</li><li>Comply with behavior support policies and procedures and implements approved behavior support programs.</li><li>Participate in the hiring, discipline, and scheduling for assigned staff.</li><li>Provide limited oversight of client medical and financial needs, assisting with Medicaid appointments and basic healthcare coordination as outlined in the PCISP.</li><li>Plan and implement community-based, age appropriate, recreational activities for the individuals served including group activities.</li><li>Implement required training protocol for new and existing staff.</li><li>Respond appropriately and promptly to on-call situations.</li><li>Report any suspected abuse, neglect, or exploitation to supervisor or department head</li><li>For a full and complete list, please contact HR</li></ul>QUALIFICATIONS: <ul><li>Bachelor’s degree preferred.</li><li>Two years experience working with individuals with mental disabilities.</li><li>A minimum of 1-year supervisory experience preferred.</li><li>Valid CPR and First Aid.</li><li>Valid driver’s license and auto insurance.</li><li>Must complete training as required: Interviewing, hiring, discipline, employee relations, etc</li></ul>Please visit our website at www.benchmarkhs.com. Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Interested candidates can apply online at www.BenchmarkHS.com/Careers Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.  INDOTH

Benchmark Human Services

Community Supports Manager

Auto Insurance

Background Investigation

Behavioral Health

Benchmarking

CPR Certification

Case Management

Community Programs

Community Support

Consulting

Corporate Policies

Customer Support/Service

Dental Insurance

Develop and Maintain Customers

Developmental Disabilities

Documentation

Driver's License

Early Intervention

Federal Laws and Regulations

First Aid

Flexible Spending Accounts

Healthcare

Internet Service Providers

Life Insurance

Medicaid

On Call

People Management

Policy Implementation

Procedure Implementation

Schedule Development

Service Delivery

Staff Policies

State Laws and Regulations

Training Program

Vision Plan

cb_wl_jobs_master

OTHER

FEED

Education equivalent to a high school diploma and currently in pursuit of a Bachelor's or Master's degree in Urban Planning, Public Administration, Sociology, Anthropology, History, Economics, Community Development, or a related field. Why Work for the City of Fort Wayne This internship provides hands-on experience in public sector communications while contributing to meaningful community initiatives.

Intern – Community Engagement – Department of Neighborhoods Schedule: Up to 25 hours per weekAre you a creative communicator with an interest in public service? Do you enjoy writing, designing, and engaging with the community? If so, we're looking for you.What You'll DoWorking under the direction of the Department of Neighborhoods and with guidance from the Community Development Division Director, the incumbent will assist staff with community outreach and engagement.Key Responsibilities<ul><li style="line-height:normal;vertical-align:baseline">Interact with the public, City and county staff, City officials, and outside agencies.</li><li style="line-height:normal;vertical-align:baseline">Research planning-related issues to assist in preparing documents and reports' </li><li style="line-height:normal;vertical-align:baseline">Assist staff with various day-to-day tasks associated with other planning initiatives.</li><li style="line-height:normal;vertical-align:baseline">Attend meetings outside typical business hours.</li></ul><ul><li style="line-height:normal">Assist with the coordination of public outreach meetings and activities.</li></ul>What You Bring | Education & Experience<ul><li style="line-height:normal">Education equivalent to a high school diploma and currently in pursuit of a Bachelor's or Master's degree in Urban Planning, Public Administration, Sociology, Anthropology, History, Economics, Community Development, or a related field</li></ul><ul><li style="line-height:normal;vertical-align:baseline">Broad knowledge of the principles and procedures of urban planning and community development</li><li style="line-height:normal;vertical-align:baseline">Ability to work on several projects or initiatives simultaneously</li></ul>Preferred Certifications<ul><li style="line-height:normal">Valid Indiana Driver's License (if operating City vehicle)</li></ul>Technical Skills & Knowledge<ul><li style="line-height:normal">Microsoft Office and Teams proficiency</li><li style="line-height:normal">Ability to manage schedules, spreadsheets, participant tracking, and event documentation</li></ul>Why Work for the City of Fort Wayne This internship provides hands-on experience in public sector communications while contributing to meaningful community initiatives. You'll build your portfolio, develop professional skills, and gain insight into how essential public services are communicated and delivered.Equal Opportunity EmployerTop of FormBottom of Form  Job Posted by ApplicantPro

City of Fort Wayne

Intern – Community Engagement – Department of Neighborhoods

Anthropology

Community Development

Economic Development

Government

High School Diploma

Microsoft Office

Multitasking

Public Administration

Sociology

Spreadsheets

Urban Planning

Talent Acquisition

The Outreach Representative serves a critical role in connecting the Outreach Department, Call Center, and Admissions teams to streamline referral management, stepdown planning, and aftercare coordination. This individual ensures the efficient handling of both inbound and outbound referrals while supporting client outcomes and maintaining strong external partnerships.

Job Title: Outreach RepresentativeLocation: On site Department: Outreach Reports To: Kaity Navarro, National Director of Strategic Development Employment Type: Full-Time <h3>About Us</h3>Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.<h3>Job Summary</h3>The Outreach Representative serves a critical role in connecting the Outreach Department, Call Center, and Admissions teams to streamline referral management, stepdown planning, and aftercare coordination. This individual ensures the efficient handling of both inbound and outbound referrals while supporting client outcomes and maintaining strong external partnerships.This role is ideal for a results-driven professional with experience in business development, partnership management, or admissions within behavioral healthcare.<h3>Key Responsibilities</h3>Inbound Referral Management<ul><li> Oversee the proper handling of inbound referrals by the Call Center, including after-hours coverage when needed. </li><li> Ensure compliance with intake protocols by working closely with the Director and Assistant Director of Admissions. </li><li> Engage directly with referred clients when necessary to support their entry into treatment. </li></ul>Outbound Referral Coordination<ul><li> Collaborate with Outreach Directors and the Call Center to manage outbound referrals when Boca Recovery Center cannot admit a patient (e.g., insurance or capacity limitations). </li><li> Act as liaison for referred patients and external partners to ensure appropriate placements. </li></ul>Aftercare & Stepdown Planning<ul><li> Track and manage patient stepdowns from detox and residential programs to lower levels of care. </li><li> Coordinate with facility teams to ensure timely transitions and documentation in Salesforce. </li></ul>Reporting & Data Management<ul><li> Generate reports in Salesforce on referral activity and performance trends. </li><li> Maintain high standards of data integrity (within 2% margin of error). </li><li> Deliver timely updates to Outreach and Strategic Development leadership. </li></ul>Communication & Issue Resolution<ul><li> Identify trends, address pipeline issues, and collaborate cross-functionally to resolve bottlenecks. </li><li> Keep leadership informed of partner health, process gaps, and referral outcomes. </li></ul>Key Performance Expectations<ul><li>Refer-Out to Referral Admit Conversion Rate: Minimum 20% monthly. </li><li>Reporting Accuracy: Timely and precise reports that support strategic goals. </li><li>CRM Data Accuracy: Salesforce data must be consistently accurate and up to date for reporting. </li></ul>Requirements<h3></h3>Education<ul><li> High School Diploma or GED required; Associate's Degree preferred. </li><li> Professional experience may substitute for formal education. </li></ul>Experience<ul><li> Background in business development, outreach, admissions, or referral management in behavioral healthcare. </li><li> Strong understanding of addiction treatment and the full continuum of care. </li><li> Hands-on experience with Salesforce or other CRMs for tracking and documentation. </li></ul>Skills & Knowledge<ul><li> Knowledge of addiction, treatment protocols, and industry referral networks. </li><li> Excellent communication and interpersonal skills. </li><li> Highly organized with a proactive and problem-solving mindset. </li><li> Proficient in Microsoft Office and EMR systems. </li></ul><h3>Work Environment & Physical Demands</h3><ul><li>Setting: 80–90% indoors in a temperature-controlled environment. </li><li>Physical Activity: Sitting, standing, walking, reaching, occasional lifting (up to 50 lbs). </li><li>Mental Stress: Medium to high stress with frequent collaboration. </li><li>Standard Precautions: Category III – no routine exposure to blood or bodily fluids. </li><li>Workplace Risk: Low potential for workplace violence. </li><li>Screening Requirements: Local background check. </li></ul>Benefits<h3>Why Join Us?</h3>At Boca Recovery Center, we pride ourselves on building strong community relationships and delivering best-in-class care. As an Outreach Representative, you’ll play a vital role in bridging care and connection—supporting our mission to help individuals recover with dignity and respect.Boca Recovery Center offers a comprehensive benefits package, including:<ul><li>Health Insurance</li><li>Retirement Plans</li><li>Disability Coverage</li><li>Paid Time Off</li><li>Continuing Education & Professional Development Opportunities</li></ul>Boca Recovery Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

Boca Recovery Center

Outreach Representative

Aftercare

Alliance/Partner Management

Business Development

Call Center Management

Call Centers

Clinical Medicine

Communication Skills

Community Relations

Cross-Functional

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Data Quality

Diversity

Electronic Medical Records

Facilities Management

Insurance

Interpersonal Skills

Leadership

Lift/Move 50 Pounds

Maintain Compliance

Network Protocols

Organizational Skills

Outbound Call Centers

Patient Admissions

Physical Demands

Problem Solving Skills

Psychiatry and Mental Health

Reporting Skills

Retirement Plan

Risk

Salesforce.com

Strategic Planning

Time Management

Trend Analysis

Website Conversion

Workable

The marketer will be responsible for the internal and external marketing of the community, works closely with all levels of the organization to ensure that the brand, image, and reputation of the community are viewed as excellent. Knowledge of the Senior Living industry and understanding the difference of service levels (Independent Living, Assisted Living, Memory Care, Long Term Care, Rehabilitation).

<h2>Responsibilities/Qualifications</h2>Notification of New Management – Exciting Opportunities at Smith Farms! We are thrilled to announce that Smith Farms Senior Living Community is under new management! With fresh leadership and a renewed commitment to excellence, we are excited to continue fostering a warm, caring, and vibrant environment for both our residents and staff. As part of this exciting transition, we are actively looking to expand our team with dedicated and compassionate professionals who are passionate about making a difference in the lives of our seniors. We are looking for a strong leader that is ready to collaborate with an established team to grow the census! The marketer will be responsible for the internal and external marketing of the community, works closely with all levels of the organization to ensure that the brand, image, and reputation of the community are viewed as excellent. This building offers specialty programs that other communities do not have, giving them the advantage over competitors and the ability to truly provide excellent care. Qualifications and responsibilities: <ul><li>Knowledge of creating and driving sales culture in the community with positive influence and attitude</li><li>Knowledge of the Senior Living industry and understanding the difference of service levels (Independent Living, Assisted Living, Memory Care, Long Term Care, Rehabilitation)</li><li>Exceptional communication skills.</li><li>Identifying new strategies to increase visits to the community</li><li>Relationship-building with hospitals, Skilled Nursing Facilities, and specialty physician offices to drive business and Sales into an assisted living community.</li><li>Self-starting, focused, goal-oriented</li><li>Communicating (daily) to the Executive Director and Director of Sales of the community regarding Sales appointments and/or leads</li><li>Ability to achieve and exceed census goals </li><li>Generate leads, schedule and execute tours, manage customer relationship management (CRM) system</li><li>Self-scheduling appointments that can impact Sales in the community</li><li>Develop a business development plan and develop integral referral relationships in the community</li><li>Knowledge of the competitors in the market and understanding points of difference in our community</li><li>Business Development: 2 years (Required)</li><li>Senior Healthcare: 2 years (preferred)</li><li>Sales: 2 years (Required)</li></ul>License or certification:<ul><li>Driver's License (Required)</li></ul>Travel:<ul><li>75% (Required) – local travel to networking events, referral sources, and assessments</li><li>Job allows for some flexibility in hours - not the traditional 9-5 structure due to the nature of leasing operations and community outreach. In addition to onsite tours and meetings, the job requires local, on-the-road, out-of-office travel in order to build regional relationships and spread awareness. </li></ul>Benefits:<ul><li>Medical, dental, and vision insurance</li><li>Paid time off</li></ul>

Homestead Home Health

Marketer for Senior Living

Assisted Living

Brand Marketing (Branding)

Business Plan

Calendar Management

Exceeded Sales Goal

Hospital

Lead Generation

Long-Term Care

Marketing

Medical Office

Networking Events

Nursing

Revenue Growth

Sales

Willing to Travel

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Community Supports ManagerBenchmark Human Services

Intern – Community Engagement – Department of NeighborhoodsCity of Fort Wayne

Outreach RepresentativeBoca Recovery Center

Marketer for Senior LivingHomestead Home Health

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