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Overview: Under the direction of the Community and Social Services Director, the Community Health Representative performs work within the requirements of the Diabetes Grant and Prop 63 for Native Americans, the ICWA program, and the Title V Self-Governance Compact to fulfill community health objectives in those grants. Provides administrative support to the Director of Community and Social Services, including in the programmatic areas of ICWA, food delivery, home visitation, and elder programming.

HOUR

Overview:
Under the direction of the Community and Social Services Director, the Community Health Representative performs work within the requirements of the Diabetes Grant and Prop 63 for Native Americans, the ICWA program, and the Title V Self-Governance Compact to fulfill community health objectives in those grants. Participates as member of the Community Services Department.

Responsibilities:
<ul><li>Provides health education, home visits and testing, transportation of patients for appointments, and any medical recommendations at the direction of the Medical Department. </li><li>Provides home services to ensure the health and safety of Tribal patients at the request of the Community Service Manager and/or Medical Department. </li><li>Informs the Community Service Manager of findings from home visits when appropriate. </li><li>Provides transportation services to eligible Native patients according to the standards established in SYTHC transportation policies and procedures. </li><li>Provides administrative support to the Director of Community and Social Services, including in the programmatic areas of ICWA, food delivery, home visitation, and elder programming.</li><li>Works to ensure patient and family satisfaction. </li><li>Establishes a rapport with clients and delivers care in a professional manner. </li><li>Assists in providing Injury Prevention Programs. </li><li>Prepared calendar for Community Service Outreach activities. </li><li>Prepares information for monthly Table 1 reports to Indian Health Services. </li><li>Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash. </li><li>Performs other duties as assigned. </li></ul>

Qualifications:
<ul><li>High School Diploma or GED Certificate.</li><li>Bachelor’s Degree in a Healthcare related fieldor equivalent work experience.</li><li>Possession of CPR Certification and First Aid Certification within 60 days of hire. </li><li>Certified Medical Assistant is preferred.</li><li>Three years prior experience in a healthcare setting. </li><li>Basic computer proficiency utilizing Microsoft applications, email, and internet.</li><li>Basic proficiency in NextGen software is preferred.</li><li>Native American hiring preference applies.</li><li>Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.</li><li>Attention to Detail: Taking responsibility for a thorough and detailed method of working.</li><li>Computer Literacy: Using computers effectively and efficiently in the working environment.</li><li>Oral Communication: Shaping and expressing ideas and information in an effective manner.</li><li>Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.</li></ul>

Location:
90 Via Juana Drive

Minimum Pay Rate:
$23.00 per hour

Maximum Pay Rate:
$27.06 per hour

Chumash Enterprises

Community Health Representative MA

Administrative Skills

CPR Certification

Certified Medical Assistant

Community Health

Community and Social Services

Computer Skills

Detail Oriented

Diabetes

First Aid

Food Delivery

Health Education

Healthcare

High School Diploma

Microsoft Product Family

Organizational Skills

Presentation/Verbal Skills

Safety/Work Safety

Team Player

Testing

Training/Teaching

[AW]-iCims

The Assistant Community Managerhas a key leadership role with authority, responsibility, and accountabilityfor supporting theCommunity Manager in overseeing daily property operations, financial administration, and resident relationsat amultifamily or senior-living apartment community. As an integral Residential Property Management team member for the Towbes Group, this position will provide extraordinary customer service to our internal team members and external customers, exemplifying the core values and our dedication to quality and service.

Position Summary<a name="_Hlk186456171">At The Towbes Group, we proudly create communities where people thrive. Headquartered in Santa Barbara, California, The Towbes Group is an award-winning, fully integrated property management, development, and construction services firm with over 60 years of experience on the Central Coast. We live and breathe these attributes with all we do. As an integral Residential Property Management team member for the Towbes Group, this position will provide extraordinary customer service to our internal team members and external customers, exemplifying the core values and our dedication to quality and service. This position will have direct responsibility as a Residential Property Management team member to assist in the accomplishment of the department's goals and objectives. This position will elevate the team as a member of the company’s high-performance culture that emphasizes Community, Integrity, Quality, ROI, Sustainability, Team, and Customer Service. </a>Job Overview/PurposeThe Assistant Community Managerhas a key leadership role with authority, responsibility, and accountabilityfor supporting theCommunity Manager in overseeing daily property operations, financial administration, and resident relationsat amultifamily or senior-living apartment community. TheAssistant Community Manageris responsible formaximizing occupancy, ensuring accurate financial and lease records, and enhancing the resident experiencewhile ensuring full compliance withFair Housing laws, DRE regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other federal and state regulations. This includes, but is not limited to, assisting with leasing, rent collection, budget tracking, resident engagement, and supporting operational successof the community. The Assistant Community Manager supports property operations, financial administration, and resident relations to ensure a well-managed community. Responsibilities include assisting with leasing, rent processing, compliance, and resident retention while supporting the Community Manager in daily operations. Effectively convey the company’s mission by ensuring the team is customer-focused and provides the best service to co-workers, prospects, residents, guests and vendors at every point of contact while striving to exceed expectationsJob Requirements/Essential Duties<ul><li>Support leasing efforts by showcasing apartments and community amenities to prospective residents.</li><li>Maintain knowledge of competitive properties, conducting market surveys to adjust leasing strategies as needed. Assist in preparing newsletters, event materials, and promotional flyers.</li><li>Serve as a point of contact for resident inquiries, requests, and concerns.</li></ul><ul><li>Help facilitate resident retention efforts, including renewal notices and follow-ups.</li><li>Work closely with the maintenance team to ensure service requests are addressed promptly.</li><li>Plan and execute community events to foster resident engagement.</li><li>Maintain proactive communication with residents to enhance customer satisfaction.</li><li>Process, record, and deposit rental payments, application fees, and security deposits.</li><li>Assist in reviewing delinquent accounts and initiating appropriate collection or legal action.</li></ul><ul><li>Process invoices through PayScan and verify vendor credentialing before scheduling services.</li><li>Support the preparation of the annual property budget.</li><li>Maintain accurate financial records using Yardi software and assist in financial reporting.</li><li>Maintain accurate resident files and lease agreements in compliance with Fair Housing, DRE regulations, and all local, state, and federal laws.</li><li>Conduct credit and reference checks on prospective residents.</li></ul><ul><li>Ensure timely renewals and lease compliance.</li><li>Oversee resident move-in and move-out processes, ensuring adherence to lease terms.</li><li>Assist in preparing deposit accounting and security deposit reconciliations.</li><li>Conduct regular property walks to ensure community cleanliness and curb appeal.</li><li>Enforce community policies and lease terms, addressing resident concerns as needed.</li><li>Ensure compliance with safety protocols and emergency procedures.</li><li>Maintain flexible work schedules, including weekends and evenings, as required.</li><li>Participate in the after-hours emergency on-call rotation when needed.</li><li>Ensure a professional and organized office environment.</li><li>Assist in managing resident communications, notices, and incident reporting.</li></ul>Knowledge Skill & Abilities/Prerequisites<ul><li>High School or General Education Development (GED) equivalent</li><li>Minimum of two (1) years of experience in multifamily/property management.</li><li>Ability to comprehend, apply, and comply with all state and fair housing laws, company policies, and business procedures</li><li>Effective and professional communication in English with staff, supervisors, residents through verbal, written, and Microsoft Office Suite, and use of cellular phone</li><li>Ability to perform the physical functions of the position, which may include, but are not limited to sitting, standing, bending, walking the property, including a minimum of two flights of stairs, to complete inspections, and deliver resident communications</li><li>A clean DMV report and background check</li><li>Ability to work independently and prioritize effectively in a challenging environment.</li><li>Ability to work in a manner consistent with having a high level of integrity, honesty, courage, and loyalty.</li><li>Strong problem-solving skills.</li><li>Provide high-quality customer service whether to the internal or external customer.</li><li>The ability to put people first in all aspects of your position.</li><li>Work with the intent of the betterment of our community.</li><li>Ability to effectively comprehend and interpret policies and procedures in the work environment.</li><li>Ability to collaborate effectively as a team member.</li><li>Ability to exercise good judgment in making decisions.</li><li>Ability to work under pressure and complete tasks within prescribed time frames. </li><li>Ability to manage and develop personnel resources.</li><li>Ability to disseminate information and guidelines clearly to others and check for understanding.</li><li>Excellent interpersonal skills to communicate effectively with a wide range of employees and residents.</li></ul>Language SkillsAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations. Ability to create and/or write reports, business correspondence, and/or procedural manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.Mathematical Skills and Reasoning AbilityAbility to calculate figures and perform basic math functions. Ability to interpret various instructions furnished in written, oral or schedule form.Physical Demands and Work EnvironmentWhile performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, repetitive wrist movements, talk, hear, walk, and sit. The employee is occasionally required to stoop, kneel, or crouch. The employee may be required to stand for extended periods. The employee may occasionally lift, push, pull, carry and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. The physical demands described here represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.What Towbes Offers<ul><li>Competitive wages! This a full-time, non-exempt hourly pay: $24.76 - $35.82</li><li>A rewarding work environment</li><li>Health Insurance: medical, dental, vision, life, and long-term disability</li><li>401k and liberal company match</li><li>Paid vacation/sick time programs</li><li>Local Coastal Housing Partnership benefits</li></ul>

The Towbes Group

Assistant Community Manager - Willow Springs Apartments, Goleta, CA

Accounting

Americans with Disabilities Act (ADA)

Analysis Skills

Applications Security

Background Investigation

Billing

Budget Management

Budgeting

Business Writing

Cellular Telephone

Communication Skills

Community Support

Construction

Corporate Law

Corporate Policies

Customer Relations

Customer Satisfaction

Customer Support/Service

Depth Perception

Emergency Procedures

English Language

Establish Priorities

Fair Credit Reporting Act (FCRA)

Federal Laws and Regulations

File Maintenance

Finance Software

Financial Administration

Financial Reporting

Flyers

Government Regulations

Health Insurance

Interpersonal Skills

Leadership

Leasing

Legal

Lift/Move 25 Pounds

Maintain Compliance

Maintenance Services

Market Surveys

Mathematics

Microsoft Office

Newsletter

On Call

Operational Support

Operations

Operations Management

Past Due Accounts

People Management

Physical Demands

Problem Solving Skills

Property Maintenance

Property Management

Real Estate Development

Reconciliation

Record Keeping

Reference Verification

Regulations

Rentals

Reporting Skills

Resident Retention

Residential Real Estate

Return on Investment (ROI)

Safety Compliance

Secondary School

State Laws and Regulations

Sustainability

Time Management

Vendor/Supplier Planning

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Community Health Representative MAChumash Enterprises

Assistant Community Manager - Willow Springs Apartments, Goleta, CAThe Towbes Group

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