UNKNOWN

ADAPTED_NOW

EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required Banking or related experience required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. Identifies referral opportunities to other lines of business—including, but not limited to, Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management—consistently utilizing 360 View to document referrals and other client activity.

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is located at our Cedar Falls, IA branch. What’s Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Associate Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible maintaining client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions. Opens and maintains a variety of products, including consumer and basic business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and more. Performs Teller duties, conducting a variety of financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin. May engage in conversations about and process new consumer loan requests. Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions. Identifies referral opportunities to other lines of business—including, but not limited to, Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management—consistently utilizing 360 View to document referrals and other client activity. Builds client relationships through proactive outreach and follow‑up. Completes work accurately with minimal errors. Participates in volunteer activities and financial education efforts. Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures related to assigned job functions; knowledge may be gained through coursework and on‑the‑job training. Performs other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Demonstrates strong attention to detail and the ability to follow verbal and written instructions while maintaining confidentiality. Uses tact and diplomacy effectively when interacting with clients and coworkers. Possesses working knowledge of personal computers, Microsoft programs, and strong 10‑key skills. Maintains working knowledge of digital platforms, CRM systems, and emerging technologies. Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one‑on‑one and small‑group situations to clients and other employees of the organization. Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rates and percentages and draw and interpret bar graphs. Able to apply common‑sense understanding to carry out detailed but uncomplicated written or oral instructions. Able to solve problems involving a few concrete variables in standardized situations. Demonstrates timely completion of work and adjusts to workload demands to meet expected deadlines. Produces complete and accurate work, displaying pride and professionalism in all tasks. Takes personal initiative and serves as a positive example for others to follow. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Employment is contingent upon meeting these requirements, including acceptable background investigation results. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required Banking or related experience required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Handling - Frequently Hearing - Frequently Lifting - Occasionally (up to 25 lbs) Sitting - Occasionally Standing - Frequently Talking - Frequently Walking - Occasionally Noise Level - Moderate Typical Work Hours - Vary based on scheduling and business need Regular and Predictable Attendance - Required Travel - as needed **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at careers@fib.com. All applicants must pass pre-employment screenings including a background check. First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS). E-Verify Notice English or Spanish Right to Work Notice English or Spanish

First Interstate Bank

Associate Community Banker

10-key (Tenkey) Numeric Keypad

Americans with Disabilities Act (ADA)

Bank Management

Banking Regulations

Banking Services

Business Banking

Computer Mouse Hardware

Concrete

Consumer Loans

Credit Cards

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Support/Service

Detail Oriented

Develop and Maintain Customers

Emerging Technology

English Language

Financial Services

Financial Transactions

High School Diploma

Homeland Security

Keyboards

Loan Processing

Merchant Services

Microsoft Product Family

Needs Assessment

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Regulations

Regulatory Compliance

Residential Mortgages

Social Security Administration

Spanish Language

System Operations

Telephone Skills

Time Management

Treasury

Wealth Management

Willing to Travel

Writing Skills

EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required Associate's Degree preferred 4-6 years experience in the banking industry to include supervisor or management experience required Consumer and Small Business lending origination experience preferred LICENSES AND CERTIFICATIONS Valid Driver’s License required Registered Mortgage Loan Originator per the SAFE Act required Notary Certification preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. Identifies referral opportunities to other lines of business including but not limited to Home Loans, Treasury Solutions, Merchant Services, Small Business Banking, and Wealth Management, fully embracing and utilizing 360 View for documenting referrals, and other client activity.

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is located at our Waterloo, IA branch. What’s Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Community Branch Manager is responsible for the delivery of outstanding client service, achievement of growth goals, operational efficiencies, and development of branch employees, typically in a branch(es) with deposits up to $100MM. This position will develop and maintain client relationships using a full suite of banking services, with a focus on customer experience, digital utilization, and compliant sales practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring clients to the appropriate department or division. Manages the effective use of client relationship management software, recording appropriate activities, incidents, referrals and marketing. Manages and fosters growth in the top client relationships of the branch. Identifies referral opportunities to other lines of business including but not limited to Home Loans, Treasury Solutions, Merchant Services, Small Business Banking, and Wealth Management, fully embracing and utilizing 360 View for documenting referrals, and other client activity. Builds client relationships through outbound and proactive measures. Opens and maintains a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer and small business credit cards. Demonstrates proficiency in processing new consumer and new small business loan requests. Keeps up to date on regulation changes, follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Demonstrates compliance with all bank regulations for assigned job functions and applies to designated job responsibilities. Participates in and enforces all aspects of branch security in accordance with First Interstate Bank's security policy. Ensures operational efficiency, compliance, and quality standards are met. Stays up to date on regulation changes and demonstrates compliance with all bank regulations, policies and procedures for assigned job function, and applies them to designated job responsibilities - knowledge may be gained though coursework and on-the-job training. Learns, demonstrates, and fosters the First Interstate Bank's corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate; embraces the Bank's vision, mission and values. Participates in volunteer activities and financial education. Ensures positive community relations in the branch market area; works in a coordinated effort with all branches in the market to foster One First Interstate in the community. MANAGEMENT RESPONSIBILITIES Manages one or more branches within a market, ensuring consistent performance execution, employee engagement, and operational soundness. Manages the selections, placement, performance, development, promotion, and termination of branch employees; collaborating closely with the Community Market Leader. Provides coaching, performance feedback and development; ensures each team member builds proficiency in consumer and small business lending, and deposit account opening including effective use of the dashboard to monitor and measure performance. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Demonstrated ability to manage branch level P&L, interpret financial trends, and drive performance outcomes. Strong understanding of digital banking capabilities, CRM utilization, and customer adoption strategies. Ability to solve complex operational or client related challenges using sound judgment, data interpretation, and risk aware decision making. Skilled in building trust, conducting quality conversations, identifying needs, and aligning customers with appropriate solutions across banking lines. Demonstrated ability to identify client needs and recommend appropriate financial solutions. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required Associate's Degree preferred 4-6 years experience in the banking industry to include supervisor or management experience required Consumer and Small Business lending origination experience preferred LICENSES AND CERTIFICATIONS Valid Driver’s License required Registered Mortgage Loan Originator per the SAFE Act required Notary Certification preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Handling - Frequently Hearing - Frequently Lifting - Occasionally (up to 25 lbs) Sitting - Occasionally Standing - Frequently Talking - Frequently Walking - Occasionally Noise Level - Moderate Typical Work Hours - Vary based on scheduling and business need Regular and Predictable Attendance - Required Travel - as needed **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at careers@fib.com. All applicants must pass pre-employment screenings including a background check. First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS). E-Verify Notice English or Spanish Right to Work Notice English or Spanish

Community Branch Manager

Community Jobs in Waterloo, IA

Community Jobs in Waterloo, IA

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Community Jobs in Waterloo, IA

Associate Community Banker First Interstate Bank

Community Branch Manager First Interstate Bank

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