Collaborate with IT, Cybersecurity, Device Management, and other infrastructure teams to clarify ownership and accountability for key IAM-related services, including Active Directory, PKI, endpoint privilege management, and email security, and to automate or transition appropriate operational tasks to lower-tier support teams. Develop and execute an enterprise IAM roadmap aligned with strategic initiatives and business requirements, including rationalization and lifecycle management of IAM services such as Microsoft Entra (IdP and Connect), Keycloak, core provisioning tools, Radiant FID, PKI services, and external account management solutions.