ESSENTIAL JOB FUNCTIONS:Workstation SupportFacilitates additions, moves and changes to equipment including PC's, printers, phones, scanners, and any other end user peripheral deviceReplaces internal components Implements configuration changesUpdates and deploys software and operating systemsContacts vendor and coordinates warranty fulfillmentPerforms cable installations and testsTroubleshoots and solves issues WebmasterCommutates with departments to facilitate website changesCreates dynamic web formsControls user access to CMS and delegates modification authorityMonitors webmaster emailEnsures consistent aesthetics throughout entire siteTroubleshoots issues, coordinates with service provider as needed Audio VisualAssists the in operation of audio visual equipmentSchedules practices sessions with usersTrains users in usageCreates end user guidesTroubleshoots problems and implements repairsCoordinates system maintenance with vendor User TrainingIdentifies training opportunities Designs course material Leads classes Schedules times and communicates with all County employees User AdministrationAdministers user creation, modifies access, documents, Audits user access, Assigns rights and roles as neededMaintains initial new user training documentationPerforms other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES:VMwareMicrosoft SQL Server, Microsoft Windows Server, Microsoft WindowsMicrosoft Office Suites, Office 365 and TeamsQuicken, QuickBooks Records Management Systems - Odyssey, Granicus, Southern Software, Votec, KeefeCisco IOS, Cisco ASA, Cisco WirelessMobile Operating Systems - Android, IOS Dell Servers and idracNetMotionSolarwindsAdobe AcrobatMitel Phone SystemsCopiers and Laser PrintersVeeam Backup and RecoverySynology operating systemAny other software or computer equipment as needed.