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The Guest Services Concierge will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care.

The Guest Services Concierge contributes to a great patient experience by providing non-medical care. The Guest Services Concierge will provide a warm, welcoming first impression by providing assistance to all patients and visitors who enter the department. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care. The Guest Services Concierge will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members. This front-facing role is ideal for entry-level administrative (non-clinical) professionals passionate about customer service in a healthcare setting.Education: High School diploma or equivalent.Technical Skills and Competencies<ul><li>Strong customer service orientation with excellent interpersonal and communication skills.</li><li>Proficiency in telephone etiquette.</li><li>Basic computer skills.</li><li>Greet visitors and provide a welcoming first impression to patients, families, and guests.</li><li>Answer phones and respond to general/basic questions from callers.</li><li>Give directions and assist with navigation within the facility.</li><li>Provide customer or guest services in person or over the phone, including forwarding-facing patient interactions.</li><li>Recognize potential crisis situations and liaise with security or clinical teams as needed.</li><li>Facilitate communication between guests, team members, and Access Care Staff to enhance patient-centered care.</li><li>Perform minimal administrative duties as required.</li><li>Greet visitors and provide a welcoming first impression to patients, families, and guests.</li><li>Answer phones and respond to general/basic questions from callers.</li><li>Give directions and assist with navigation within the facility.</li><li>Provide customer or guest services in person or over the phone, including forwarding-facing patient interactions.</li><li>Recognize potential crisis situations and liaise with security or clinical teams as needed.</li><li>Facilitate communication between guests, team members, and Access Care Staff to enhance patient-centered care.</li><li>Perform minimal administrative duties as required.</li></ul>

FMOL Health

Guest Services Concierge

Administrative Skills

Communication Skills

Customer Support/Service

Healthcare

Hospitality and Tourism

Interpersonal Skills

Patient Care

Quality of Care

Telephone Skills

A travel service company is seeking a Work From Home Travel Representative to assist clients with trip preparations and offer support during their travels. The ideal candidate should possess strong communication skills, attention to detail, and an interest in travel and customer service.

A travel service company is seeking a Work From Home Travel Representative to assist clients with trip preparations and offer support during their travels. The ideal candidate should possess strong communication skills, attention to detail, and an interest in travel and customer service. Responsibilities include communicating with travelers, reviewing travel plans, and addressing client concerns. This position offers a flexible work schedule and access to travel benefits.#J-18808-Ljbffr

Nova Travels

Remote Travel Concierge - Flexible Schedule & Growth

Detail Oriented

Travel Industry

Travel Planning

Work From Home

IRecruitee

As a Spa Concierge, you are the first impression of the spa—welcoming guests, confirming details of their visit, and guiding them through enhancements and retail options to elevate their experience. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa.

HOUR

<h5>Spa Concierge </h5>Join our award-winning Woodhouse Spa team, named Top Workplace by The Times-Picayune for five years running. As a Spa Concierge, you are the first impression of the spa—welcoming guests, confirming details of their visit, and guiding them through enhancements and retail options to elevate their experience. This role goes beyond check-in/check-out; it's about creating memorable moments, supporting our service team, and driving spa performance. We offer hourly pay plus commission on retail and enhancements, so your success is rewarded. Ideal candidates are warm, detail-oriented, and team-focused with a passion for hospitality. Sales experience is preferred. Compensation: $11.00 - $13.00 per hour At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Woodhouse

Future Opening: Baton Rouge- Spa Concierge (part-time)

Retail

Sales

Team Building

Hire Recruits

A leading travel support company is looking for a Remote Travel Customer Service Representative to provide outstanding client assistance throughout their travel journey. In this role, you will handle inquiries, manage bookings, and ensure client satisfaction by addressing their needs and concerns.

A leading travel support company is looking for a Remote Travel Customer Service Representative to provide outstanding client assistance throughout their travel journey. In this role, you will handle inquiries, manage bookings, and ensure client satisfaction by addressing their needs and concerns. Candidates should be detail-oriented with strong communication skills and a genuine love for travel. The position supports a flexible remote work environment with opportunities for professional growth.#J-18808-Ljbffr

Rudybtravel

Remote Luxury Travel Concierge

Customer Satisfaction

OTHER

The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. Work with your team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

<p style="background-color:transparent;color:#555555;font-size:32.4px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;line-height:42.12px;text-align:left;text-decoration:none;text-transform:none;white-space:normal;word-spacing:0px">We are looking for a Front office manager to manage our front of house. You will act as the 'face' of our hotel and ensure guests receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.<p style="background-color:transparent;color:#555555;font-size:18px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-transform:none;white-space:normal;word-spacing:0px">As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.<p style="background-color:transparent;color:#555555;font-size:18px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;text-align:left;text-decoration:none;text-transform:none;white-space:normal;word-spacing:0px">Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.<p style="background-color:transparent;color:#555555;font-size:32.4px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;line-height:42.12px;text-align:left;text-decoration:none;text-transform:none;white-space:normal;word-spacing:0px">Responsibilities<ul style="background-color:transparent;color:#555555;font-size:18px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;list-style-image:none;list-style-position:outside;list-style-type:disc;text-align:left;text-decoration:none;text-transform:none;white-space:normal;word-spacing:0px"><li>Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)</li><li>Train, supervise and support office staff, including receptionists, security guards and call center agents</li><li>Schedule shifts</li><li>Ensure timely and accurate customer service</li><li>Handle complaints and specific customers requests</li><li>Troubleshoot emergencies</li><li>Monitor stock and order office supplies</li><li>Ensure proper mail distribution</li><li>Prepare and monitor office budget</li><li>Keep updated records of office expenses and costs</li><li>Ensure company's policies and security requirements are met</li></ul><p style="background-color:transparent;color:#555555;font-size:32.4px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;line-height:42.12px;text-align:left;text-decoration:none;text-transform:none;white-space:normal;word-spacing:0px">Requirements<ul style="background-color:transparent;color:#555555;font-size:18px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;list-style-image:none;list-style-position:outside;list-style-type:disc;text-align:left;text-decoration:none;text-transform:none;white-space:normal;word-spacing:0px"><li>Proven work experience as a Front desk manager or Reception manager</li><li>Hands on experience with office machines (e.g. fax machines and printers)</li><li>Thorough knowledge of customer service, office management and basic bookkeeping procedures</li><li>Proficiency in English (oral and written)</li><li>Solid knowledge of MS Office, particularly Excel and Word</li><li>Excellent communication and people skills</li><li>Good organizational and multitasking abilities</li><li>Problem-solving skills</li><li>High School diploma; additional certification is a plus</li></ul> Guest Services No Job Description for a position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position. Position: Front Office Manager Essential Functions: All areas Welcome guests in a friendly, prompt professional manner at all times. <ul><li>Check guests in, issue room keys.</li><li>Ensure required identification is taken from the guests at check-in line with local legislative requirements.</li><li>Answer phones in prompt and courteous manner.</li><li>Answer, record and process all guest call, messages, requests, questions or concerns.</li><li>Check guests out, including resolving any late or disputed charges.</li><li>Accurately process all cash and credit card transactions using established procedures.</li><li>Train front desk in all aspects of the front desk.</li><li>Accurately bill and record payments of Accounts Receivables.</li><li>Take action, solve problems/complaints using appropriate service recovery guidelines.</li><li>Follow established safety protocols and procedures at all times.</li><li>Understand the use of the time clock and the importance of "clocking in & out" for any un-work-related activity.</li><li>Creates schedules for front office staff.</li><li>Makes sure time clock punches are correct.</li><li>Work with your team and communicate with other departments as per hotel procedures to ensure excellent quality and service.</li><li>Fill in for the Breakfast/Lobby attendant when needed.</li></ul> Tools and Equipment:<ul><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:12pt;font-weight:400">Bell stand luggage carts, hand truck</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:12pt;font-weight:400">Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine </li></ul> Working Environment:<ul><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:12pt;font-weight:400">Interior and exterior of hotel in center of front drive. </li></ul> Physical Job Requirements <ul><li>Frequently standing up behind the front desk and front office areas.</li><li>Carrying or lifting up to 50 pounds </li><li>Handling objects, products and computer equipment.</li><li>standing, stooping, lifting</li></ul> Climbing<ul><li>Climbing up to but not limited to one flight of stairs.</li></ul>Work Environment<ul><li>Inside 100% of work period (approximately 8 hour shift)</li><li>Interior and on occasion exterior of hotel with exposure to weather conditions.</li><li>Continually standing for long periods of time, up an entire shift.</li><li>Must be able to lift up to 50lbs.</li><li>Must be willing to assist with Concierge & Front Desk Duties</li><li>Visibly must be able to use computer for extended periods of time</li><li>Must answer phones in a clear, understandable tone</li><li>Must be able to push or pull a fully loaded bell cart full of luggage</li></ul>Must be able and willing to use stairs whenever necessary Background check is required.

Concierge Jobs in Baton Rouge, LA

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Concierge Jobs in Baton Rouge, LA

Guest Services Concierge FMOL Health

Remote Travel Concierge - Flexible Schedule & Growth Nova Travels

Future Opening: Baton Rouge- Spa Concierge (part-time) Woodhouse

Remote Luxury Travel Concierge Rudybtravel

Hotel Front Office Manager Q Hotels Management

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