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We are growing faster than ever and fiercely recruiting amazing sales associates / customer service representatives. Competitive compensation with base pay of $11 per hour and the potential to make up to $20 per hour depending on commissions that include retail and membership sales.

HOUR

Overview:
Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts! In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. This is not your normal retail sales associate / customer service position.  We are growing faster than ever and fiercely recruiting amazing sales associates / customer service representatives. At Drybar, our retail receptionists are called Bartenders because that’s what they do – they tend to the social experience of our bar atmosphere.  This is the coolest retail sales associate / customer service position on the job market!  So here’s our questions for you...Do you hold the power to……make anyone smile?…befriend strangers?…turn around a failing customer experience?…remember names and faces?…do five things at one time? Did you answer yes to the above?...Then we wanna meet you!  Sales Associate / Customer Service Representative Benefits:<ul style="margin-top:0;margin-bottom:0"><li style="font-size:11pt;font-family:'century gothic' , sans-serif;color:#000000;font-weight:400">Competitive compensation with base pay of $11 per hour and the potential to make up to $20 per hour depending on commissions that include retail and membership sales</li><li style="font-size:11pt;font-family:'century gothic' , sans-serif;color:#000000;font-weight:400">Free monthly services</li><li style="font-size:11pt;font-family:'century gothic' , sans-serif;color:#000000;font-weight:400">Membership sales bonus</li><li style="font-size:11pt;font-family:'century gothic' , sans-serif;color:#000000;font-weight:400">Flexible Hours</li><li style="font-size:11pt;font-family:'century gothic' , sans-serif;color:#000000;font-weight:400">Discounts on all retail products</li><li style="font-size:11pt;font-family:'century gothic' , sans-serif;color:#000000;font-weight:400">Clear career path to grow as a professional</li><li style="font-size:11pt;font-family:'century gothic' , sans-serif;color:#000000;font-weight:400">Ongoing training</li></ul> Sales Associate / Customer Service RepresentativeQualifications:<ul style="margin-top:0;margin-bottom:0"><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Evening and weekend shift(s) required</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Experience in a fast paced, customer service centric environment preferred</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Previous experience with Point of Sale Systems strongly preferred</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Previous salon/spa experience preferred but not required</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">High school diploma or equivalent</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Ability to work at a sustained, fast pace</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Excellent problem solving and troubleshooting skills</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Track record in providing over-the-top, amazing customer service!</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Ability to multitask with ease</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Frequently required to stand and/or walk for duration of 6-8 hour long shifts</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Has the technical ability and skills to operate a point of sale system</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Problem solver – use logic and support resources to solve problems at the front desk</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Maintains professional demeanor under pressure</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Drybar follows all applicable federal, state and local laws regarding background checks</li></ul>

Legal Disclaimer:
©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Drybar Shops

Receptionist/ Customer Service Representative

Bartending

Customer Experience

Customer Support/Service

Identify Issues

Multitasking

Point of Sale (POS) Systems

Problem Solving Skills

Retail

Retail Sales

Sales

Trademarks

[AW]-iCims

In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers.

<h2>About the Customer Service Representative Position</h2>As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.<h2>Customer Service Representative Responsibilities</h2><ul><li>Maintain a professional and friendly attitude towards customers at all times</li><li>Communicate with customers through various mediums, including in-person, phone, and web</li><li>Build relationships with customers to ensure their satisfaction</li><li>Provide prompt responses to customer inquiries and complaints, assisting to solve issues</li><li>Maintain records of customer interactions, including sales, comments, and complaints</li><li>Process orders and forms as needed</li><li>Keep up-to-date on company offerings to ensure clients get the best products</li></ul><h2>Customer Service Representative Requirements</h2><ul><li>[1+] years of Customer Service Representative experience</li><li>High school diploma</li><li>Proficient with computers and CRM software</li><li>Excellent communication skills</li><li>Superb customer service, time-management, and multitasking skills</li><li>Must be a team player</li><li>Must have flexible availability 
 	 </li></ul>

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