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The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually.

OverviewColor & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills. In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:<ul><li>Creating increased customer retention and loyalty</li><li>Building lasting relationships and driving behaviors that grow brand awareness and hair color market share. </li><li>Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually.</li><li>Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists.</li></ul>The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses. Primary Duties  You are the expert in Color & Curl/Texture and your primary duties surround this expertise!<ul><li>Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs. </li><li>Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors. </li><li>Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner. </li><li>Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers. </li><li>Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market.</li><li>Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions. </li><li>Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior.</li></ul>Why you’ll love working here:<ul><li>The people are creative, fun and passionate about beauty.</li><li>Generous product discount and free sample products.</li><li>You will receive a great education regarding our products through guided learning and certification courses.</li><li>You will have ample opportunity for growth.</li><li>You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.</li></ul>Experience and Skills Required  <ul><li>One year retail or other sales -focused experience </li><li>Licensed cosmetologist highly preferred in US and Canada</li><li>Reliable transportation to effectively service designated store and market.</li><li>Ability to travel to shows and/or sales meetings a minimum of 3 times a year.</li><li>Strong business acumen and ability to read, interpret, and action on pertinent sales reporting.</li><li>Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred.</li><li>Strong knowledge of POS applications.</li><li>Comprehensive knowledge of computers, ipads, mobile devices and social media platforms.</li><li>Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.</li><li>May be required to work in other stores and in field at times.</li><li>Strong time management and organization skills and the ability to manage multiple projects at once.</li><li>Ability to present a professional image and interact positively with the public.</li><li>Strong written and verbal communication skills, at all levels within and outside the organization.</li><li>Must pass Color Certification Test within 60 days of hire to remain in position</li></ul>Working Conditions /Physical Requirements     The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Additional Information:Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  Salary:

CosmoProf

Color & Curl Concierge - CosmoProf 08791

Sally Beauty

o Attract, retain, and motivate the best talent o Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws o Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports o Support, comply and promote company initiative, policies and guidelines. · Regulatory agencies – regarding safety and compliance matters · Other contacts as needed (Professional organizations, community groups, local media) Strategy and Planning: o Ensure that guest satisfaction data is analyzed and that plans are developed and implemented to achieve established goals.

YEAR

Job Description Summary This is a Hotel Manager job in a large full-service with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Direct the activities of the front office, housekeeping, fitness center, parking, security and food and beverage departments to ensure the achievement of established quality and guest service standards and departmental revenue and profit goals. Adhere to federal, state and local regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Directly and indirectly supervises a large number of employees. Job Description Operational/Functional: o Oversee Front Office, Housekeeping, Engineering, Parking, and Security departments. Develop and communicate departmental strategies and goals. o Communicate and enforce policies and procedures. o Ensure all staff has the tools and equipment needed to effectively carry out their job functions. o Establish and implement procedures to ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction. o Schedule and regularly conduct routine inspections of the front office, food outlets, banquet space, public areas, guest rooms and corridors to ensure the appearance and cleanliness of such areas reflects highly on the hotel, brand, and Company. o Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs. o Ensure training and procedures are in place to serve as a central communications point during emergency/crisis situations and that relationships with local fire, police, and emergency personnel are developed and maintained. o Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, Human Resources and Maintenance. o Interact with outside contacts: · Guests – to ensure their total satisfaction · Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc. · Regulatory agencies – regarding safety and compliance matters · Other contacts as needed (Professional organizations, community groups, local media) Strategy and Planning: o Ensure that guest satisfaction data is analyzed and that plans are developed and implemented to achieve established goals. Financial Management: o Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications. Review and approve/deny all discount and rebate requests. o Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. o Prepare and submit statistical, performance, and forecast analyses and reports as required. o Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control. Check billing instructions and guest credit for compliance with hotel credit policy. o Establish par levels for supplies and equipment. Authorize requisitions to replenish shortages and other business supplies for daily business. Managing your Team o Directly and indirectly supervises a large number of employees including but not limited to managers, supervisors, room attendants, laundry attendants, front desk agents, reservationists, concierge representatives, servers, bartenders, greeters, cooks, stewards, etc. o Attract, retain, and motivate the best talent o Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws o Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports o Support, comply and promote company initiative, policies and guidelines. o Handle employee issues in a professional and timely manner Leading with Passion o Responsible for ensuring success through the eyes of employees, guests, and owners o Utilize and collaborate with resources across different departments and corporate office o Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture o Focus on the mission and well-being of the department, hotel, and company as a whole o Lead by example and operate with integrity and respect o Inspire your team to embrace and demonstrate our values and GUEST People Standards o May serve as “manager on duty” as required. o Perform other duties as assigned. Additional Job Information/Anticipated Pay Range Pay range $125,000 - $135,000 and are eligible for bonus. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Sonesta

Hotel Manager

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Color & Curl Concierge - CosmoProf 08791CosmoProf

Hotel ManagerSonesta

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