OTHER

FEED

UNKNOWN

The Curbside Concierge will also provide general information to passengers about locations/directions and flight information; The Curbside Concierge is expected to provide a high level of customer service to the passengers of the airlines and clients that Bags, Inc. services. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient.

HOUR

Overview:
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient. 

You will...:
A Curbside Concierge - Airline Check-in Agent's responsibilities include handling and securing luggage according to the Transportation Security Administrations’ (TSA) standards.  Other responsibilities include issuing boarding passes and tagging bags for airline passengers on departing flights. The Curbside Concierge will also provide general information to passengers about locations/directions and flight information; The Curbside Concierge is expected to provide a high level of customer service to the passengers of the airlines and clients that Bags, Inc. services.  The Curbside Concierge is familiar with the Safety, Security & Dangerous Goods as well as HAZMAT procedures, through annual training provided by Bags, Inc. and the air carriers’ partners. They are required to maintain a positive and friendly attitude in a fast paced, high volume active guest service environmentWork at a busy Airport curbside location assisting guests by checking their luggage and issuing boarding passes.  This is a physically demanding job, requires on-the-job security training and the ability to receive all applicable airport badges. <ul><li>Immediately and warmly greet Guests as they approach the desk.</li><li>Assist guest with check-in of luggage to appropriate airlines.  Verify the guest flight itinerary and number of bags being checked.</li><li>Input guest information for those who have not previously enrolled in the process.</li><li>Process the check in of the guests’ bags to include charging guests credit card for bags as per airline requirements.</li><li>Weigh guests’ bags to verify appropriate weight of bags and charge for overweight bags.</li><li>Appropriately tag guest luggage with destination tags. </li><li>Provide Boarding Pass, Luggage Claim tickets and receipt (if applicable) to guests before they leave desk.</li><li>Immediately upon accepting luggage and completion of processing guest, secure luggage. </li><li>Must possess excellent verbal and written communication skills. </li><li>Maintain a positive, friendly and professional manner at all times</li><li>Organize and stock the Concierge desk.  </li><li>Uphold clients guest service guidelines and values. </li><li>Need to be able to manage payments (credit card) received from guests </li><li>Answer telephones and guest questions. </li><li>The ability to manage simple addition.</li></ul> 

You have...:
Required Qualifications<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ability to work in the early morning rotation  </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">At least 6 months experience in a face-to-face guest service position preferred</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Data Entry and/or computer experience preferred</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ability to communicate clearly with guests and clients</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ability to work in outside weather conditions required</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Knowledge of the airline or travel industry preferred</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Must be eligible to work in the United States. </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Must successfully pass the pre-employment criminal background screening.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Must pass pre-employment Drug Testing process.</li></ul>Physical Requirements / Work Environment<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Follow company appearance guidelines</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ability to lift up to 70 lbs. </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Must be able to push luggage cages both empty (approximately 100 lbs) and full. </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Weather: Outdoors 100% of the time including all temperatures and types of weather (rain / humid / allergy related issues / etc).</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Noise: Continued vehicle noise including vehicle horns, multiple conversations and large group noise.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Standing: 100%.  Must be able to stand for up to eight (8) hours at a time.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Will consistently and regularly (up to 100%) be required to lift, carrying, reach, push, and pull up to 75 lbs.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Will occasionally (11-33%) be required to bend, squat, and kneel.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Walking: 50% </li></ul>Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.  <ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven. </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Clean & well-maintained approved uniforms must be worn on shift</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Additional requirements as specified by management</li></ul> While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner.  Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.   Salary Range:  $10.00 per hour (+ tips)This role is eligible to earn tips in addition to the posted hourly rate.  Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.  ________________________________________SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. <a href="https://www.justice.gov/crt/worker-information#poster" rel="noopener nofollow noreferrer" target="_blank">Right to Work Poster</a>SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.  As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.  If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.

Bags

Airport Curbside Concierge Check-in Agent

Allergies

Aviation Industry

Communication Skills

Computer Skills

Corporate Policies

Credit Cards

Customer Support/Service

Data Entry

Federal Laws and Regulations

Hazardous Materials/Substances

Lift/Move 70 Pounds

Physical Demands

Presentation/Verbal Skills

State Laws and Regulations

Telephone Skills

Time Management

Travel Industry

Writing Skills

[AW]-iCims

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). Ability to work between all Indy-area Drybar locations (Carmel, Keystone Crossing, Downtown Bottleworks).

Overview:
Drybar is a blowdry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Drybar Indy Downtown Bottleworks Front Desk Concierge & Sales Associate Benefits:<ul style="margin-top:0;margin-bottom:0"><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">WEEKLY PAY!</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Competitive compensation plan with potential to make between $15-$25 per hour depending on performance</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Free monthly shampoo and blowout hair services (yessss!)</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Membership sales bonus opportunities</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Flexible Set Schedule Hours</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Discounts on all retail products</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Clear career path to grow as a professional</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Ongoing training</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Ability to work between all Indy-area Drybar locations (Carmel, Keystone Crossing, Downtown Bottleworks)</li></ul> Sales Associate / Customer Service RepresentativeQualifications:<ul style="margin-top:0;margin-bottom:0"><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Previous experience with Point of Sale Systems strongly preferred</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Previous salon/spa experience preferred but not required</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">High school diploma or equivalent</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Ability to work at a sustained, fast pace</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Excellent problem solving and troubleshooting skills</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Track record in providing over-the-top, amazing customer service!</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Ability to multitask with ease</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Frequently required to stand and/or walk for duration of 6-8 hour long shifts</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Has the technical ability and skills to operate a point of sale system</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Problem solver – use logic and support resources to solve problems at the front desk</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Maintains professional demeanor under pressure</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Shows up for scheduled shifts and is reliable</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Communicates respectfully and is a good team player :)</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Drybar follows all applicable federal, state and local laws regarding background checks</li></ul>

Legal Disclaimer:
©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Drybar Shops

Front Desk Salon Concierge - Guest Service & Sales

Compensation and Benefits

Identify Issues

Multitasking

Point of Sale (POS) Systems

Problem Solving Skills

Retail

Retail Sales

Sales

Team Player

Trademarks

Overview:
Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Drybar Indy Downtown Bottleworks Front Desk Concierge & Sales Associate Benefits:<ul style="margin-top:0;margin-bottom:0"><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Competitive compensation plan with potential to make between $15-$25 per hour depending on performance</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Free monthly shampoo and blowout hair services (yessss!)</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Membership sales bonus opportunities</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Flexible Set Schedule Hours</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Discounts on all retail products</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Clear career path to grow as a professional</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Ongoing training</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;font-weight:400">Ability to work between all Indy-area Drybar locations (Carmel, Keystone Crossing, Downtown Bottleworks)</li></ul> Sales Associate / Customer Service RepresentativeQualifications:<ul style="margin-top:0;margin-bottom:0"><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Previous experience with Point of Sale Systems strongly preferred</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Previous salon/spa experience preferred but not required</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">High school diploma or equivalent</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Ability to work at a sustained, fast pace</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Excellent problem solving and troubleshooting skills</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Track record in providing over-the-top, amazing customer service!</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Ability to multitask with ease</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Frequently required to stand and/or walk for duration of 6-8 hour long shifts</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Has the technical ability and skills to operate a point of sale system</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Problem solver – use logic and support resources to solve problems at the front desk</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Maintains professional demeanor under pressure</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Shows up for scheduled shifts and is reliable</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Communicates respectfully and is a good team player :)</li><li style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#000000;font-weight:400">Drybar follows all applicable federal, state and local laws regarding background checks</li></ul>

Legal Disclaimer:
©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Front Desk Concierge

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