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This role requires at least 5 years in hospitality, event planning experience, and strong relationship-building skills. A leading financial firm seeks a City Experience Manager for NYC.

A leading financial firm seeks a City Experience Manager for NYC. This role requires at least 5 years in hospitality, event planning experience, and strong relationship-building skills. You will be responsible for driving partnership growth, managing P&L, and leading member events. Candidates must be adaptable and able to work under pressure. This position offers competitive compensation and the opportunity to thrive in a dynamic environment.#J-18808-Ljbffr

Capital One

NYC Concierge Growth & Partnerships Lead

Event Management

Profit & Loss Management

IRecruitee

OTHER

Who We Are:
Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do:  PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live. 

What We Do:
<p style="margin: 0px; padding: 0px; border-left: 0px #000000; border-right: 0px #000000; border-top: 0px #000000; color: windowtext;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px">Founded in 2010, Core is a vertically integrated real estate investment manager focused<span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"> <p style="margin: 0px; padding: 0px; border-left: 0px #000000; border-right: 0px #000000; border-top: 0px #000000; color: windowtext;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px">on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core’s student housing portfolio includes over 74,440 beds currently owned or managed, with a pipeline of over 53,860 beds in various stages of development. Core’s BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit <a href="https://www.corespaces.com/" target="_blank" style="margin: 0px; padding: 0px; color: inherit;" rel="noopener">www.corespaces.com</a>.   <span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"> <p style="margin: 0px; padding: 0px; border-left: 0px #000000; border-right: 0px #000000; border-top: 0px #000000; color: windowtext;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"> <p style="margin: 0px; padding: 0px; border-left: 0px #000000; border-right: 0px #000000; border-top: 0px #000000; color: windowtext;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px">*Portfolio and pipeline numbers as of Q1 2026<span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"> 

Benefits That Matter:
<div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">A culture that provides you a sense of belonging </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Competitive pay that values your contributions </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Generous PTO to disconnect or celebrate life milestones </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">An environment that provides you a voice to share your perspectives </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Employee Assistance Program (EAP) for access to confidential support services        </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Company retirement options including 401(k) + matching & Roth account option </li></ul></div>

Position Overview:
The Community Concierge plays a vital on-site role in ensuring smooth day-to-day operations within the leasing office of the property. From conducting prospect tours and follow-ups to spearheading internal and outreach marketing endeavors, resident retention efforts, and overnight on-call duties, they are the cornerstone of resident satisfaction and community engagement. Additionally, the Community Concierge may assist with various clerical or office-related tasks as required, showcasing adaptability and a commitment to excellence in all aspects of their role.

What You Will Do:
<ul><li>Ensure availability to work a minimum of 15 hours each week, as determined by the Community Manager</li><li>Commit to working full shifts, which consist of a minimum of 3 hours per shift on-site at the property.</li><li>Be flexible to work additional hours, including evenings, weekends, and overtime as needed</li><li>Assist with move-outs, turn, and move-ins that extend beyond normal part-time hours</li><li>Complete all prospect tours of the community</li><li>Responsible for following up with assigned prospects in a timely manner.</li><li>Responsible for planning, implementing, and performing marketing duties and resident events</li><li>Maintain Lifestyle by Core brand standards across the community </li><li>Assist in securing partnership opportunities for the community </li><li>Curate content for social media and marketing materials </li><li>Post to social media as directed by the Community Manager </li><li>Create marketing materials using Canva</li><li>Responsible for evening and/or overnight on-call and round duties</li><li>Present to student organizations and attend sponsored events on behalf of the community</li><li>Assist in outbound marketing and leasing activities as needed</li><li>Complete special projects as assigned by the Community Manager</li><li>Ensure compliance with all Core Spaces Policies and Procedures</li><li>Responsible for ensuring product presentation always meets brand and company standards</li></ul>

Ideally, You'll Have:
<ul><li>High School Diploma or comparable degree</li><li>Proven ability to lead and contribute effectively within various organizational settings or groups</li><li>The utmost level of integrity in all instances, and shows respect towards others and towards company principles</li></ul> You'll crush it if you have experience with<ul><li>Ability to write and speak effectively using appropriate conventions based on the situation</li><li>Actively listening to others, asking questions to verify understanding, and providing feedback with tact and consideration</li><li>Efficiently using time by prioritizing and planning work activities</li><li>Sharing key information with others involved in a project or effort, working in harmony to accomplish objectives, responding with enthusiasm to directives, and showing support for departmental and organizational decisions</li><li>Proficient in Microsoft Office, Google Suite </li></ul> Physical Demands<ul><li>Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.</li><li>Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner</li><li>Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday.</li><li>Bending, stooping and reaching several times through a shift.</li><li>Must be able to see clearly with or without corrected vision.</li><li>Ability to drive to and from client locations, this may involve sitting for extended periods of time.</li><li>Manual dexterity sufficient to reach/handle items and work with the fingers</li><li>Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)</li></ul> Work Environment<ul><li>Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation</li><li>Occasionally participates in property walks or outdoor marketing events where walking and standing for longer periods is necessary</li><li>Moderate noise (examples: business office with computers and printers)</li></ul> Work Hours/Schedule<ul><li>Additional workload and hours may be required during the turnover period on site. </li></ul>

Disclaimer:
Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization. As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

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