NewACE Account Service Desk Specialist TIER 2 TEEMAACE Account Service Desk Specialist TIER 2Ashburn, VA$61,000–$64,000Join a mission-driven technical support team supporting the Automated Commercial Environment (ACE) — the U.S. government’s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities. You’ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.
Service Desk Engineer Ardent Management ConsultingService Desk EngineerWashington, DCPosition Description: Ardent is seeking a Service Desk Engineer to design, implement, and maintain technical controls to reduce the risk of unauthorized initial discovery and lateral movement, malicious credential use and defense evasion, and persistence via machine key and related system-abuse techniques within CBO's environment. Engineer and maintain operating system and application patching, version control, and lifecycle management for supported applications, ensuring delivery through approved mechanisms such as a company application store, Microsoft Intune, or Group Policy Objects (GPO) based on user role and access level.
Service Desk Technician – Associate Kwaan Bear IT SolutionsService Desk Technician – AssociateAdelphi, MarylandThis role is critical to maintaining operational effectiveness across all supported environments, resolving hardware, software, and peripheral issues efficiently while escalating complex cases as needed. Collaborate with network services, systems engineering, and applications development teams to identify and correct problems.
Federal Acquisition System Administrator JEFFERSON CONSULTING GROUP, LLCFederal Acquisition System AdministratorDCRemoteThe position requires providing all appropriate system administration support to administer, troubleshoot, and maintain the contracting writing system and acquisition automation tools, including, for example, the following: Generate, maintain, establish, and deliver PRISM training for new and existing users: Track buyers and non-buyers PRISM licenses. This may include, but is not limited to, the following applications: Purchase Request Tracker Tracker, Government Purchase Card (GPC) Purchase Request App, Contract Award Log, Contract Closeout automation, help desk automation, and the Source Selection Tool.
Senior Helpdesk Access Manager Interactive Process Technology LLCSenior Helpdesk Access ManagerFort Belvoir, VAFull timeWe're looking for people who:Are curious and excited about technologyLike solving problems and figuring things outCan take initiative but also enjoy working with a teamWant to keep learning, growing, and challenging themselves If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.*This position is contingent upon contract award and the actual job description may vary based on specific contract requirements and organizational needs.* We work closely with our customers, teammates, experts, and partners to come up with practical solutions that actually make a difference.
Strategic Operations Officer US Department of Health and Human ServicesStrategic Operations OfficerCollege Park, MD$169,279–$232,306 / yearThe Food and Drug Administration is the regulatory, scientific, public health, and consumer protection agency responsible for ensuring that all human and animal drugs, and medical devices are safe and effective, that cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, and radiation emitting devices are safe, and that all such products marketed in the United States are adequately, truthfully and informatively labeled and safely and properly stored, transported, manufactured packaged and regulated. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
NewSCCM Administrator 22nd Century Technologies, Inc.SCCM AdministratorCollege Park, MDRemoteThe ideal candidate will have hands-on experience administering Microsoft Windows environments, identity and access management, endpoint management, and enterprise systems administration . Administer and troubleshoot Microsoft Configuration Manager (SCCM/MECM) for software deployment, patching, operating system deployment, inventory, and endpoint management.
Client Services Manager GD Information TechnologyClient Services ManagerWashingtonThe Client Services Manager is responsible for leading the organization’s IT Service Delivery function, including multi‑site Help Desk operations, Unified Communications (UC), and Video Teleconferencing (VTC) support teams. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Technician I AMERICAN SYSTEMSHelp Desk Technician IQuantico, Virginia$23–$26 / hourFull timeAMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. Apply configuration changes, service packs, patches, updates, and security fixes and virus definition to end user devices.
Service Desk Technician/Onsite Engineer Orion SolutionsService Desk Technician/Onsite EngineerReston, VAAssist and/or manage tasks involving maintenance and enhancements of existing systems or implementation of new functionality of backend infrastructure that includes Windows servers, backups systems, email and database servers, file servers and other enterprise applications. Assist and/or manage tasks involving maintenance and enhancements of existing systems or implementation of new functionality of backend infrastructure that includes Windows servers, backup systems, email and database servers, file servers, and other enterprise applications.
Service Desk Technician I NtivaService Desk Technician IMclean, VARemote$45,000–$60,000 / yearThis includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). In addition to answering incoming phone calls and providing elite customer service by troubleshooting Windows and Apple devices, you will also be interacting with AI to validate and correct automated resolutions.
Helpdesk Analyst NetImpact StrategiesHelpdesk AnalystHerndon, VirginiaRemote$72,000–$84,000 / yearFull timeProvide day-to-day technical support for end users by troubleshooting and resolving issues related to Microsoft 365 applications, email delivery, Teams collaboration, hardware, software, printers, network connectivity, VPN access, and mobile devices. This role requires the ability to prioritize and resolve internal IT support requests efficiently, coordinate with other IT team members and external vendors to address escalated or high-volume IT issues, and provide responsive Tier I support to AIForge clients.
Helpdesk Specialist Journeyman AHU TechnologiesHelpdesk Specialist JourneymanWashington, District of Columbia$25–$28 / hourWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
Helpdesk Specialist Journeyman/ Microsoft Certification: MCP AHU TechnologiesHelpdesk Specialist Journeyman/ Microsoft Certification: MCPWashington, District of Columbia$25–$28 / hourRequired 6 Years · Expertise in supporting desktop operating systems (Windows 10 Mac OSX 10.10.X) Required 3 Years · Bachelor’s degree in IT or related field or equivalent experience. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
ServiceNow Developer/Architect MindbankServiceNow Developer/ArchitectRockville, MDContractorThe ServiceNow Developer/Architect should leverage a scoped application and appropriate data segregation controls (ACLs, roles, and business logic) to logically separate Payroll Help Desk data from other ServiceNow applications. Preferred Qualifications: Experience implementing ServiceNow Customer Service Management (CSM) solutions for non-IT business functions such as Human Resources, Finance, Payroll, Benefits, or shared services.
NewHelp Desk Technician - Tier 3 Solvere One/HouseCallHelp Desk Technician - Tier 3Dulles, VAFull timeSolvere One has established a top-level Managed Service Provider (MSP) brand focused on network security and proactive management solutions, serving as a chosen IT services and consulting provider. This role requires deep expertise across cloud platforms, hybrid environments, and networking, along with strong communication skills and the ability to resolve complex technical problems that may not have a clear, documented solution.
Resource Fulfillment Technician Evolver FederalResource Fulfillment TechnicianWashington, DCFull timeBasic Qualifications:2 years of experience supporting laptop, desktop, and mobile device deployments.1 year of experience imaging, configuring, deploying, and troubleshooting Windows-based devices.1 year of experience installing and configuring Microsoft Office 365 and other enterprise software applications.1 year of with Active Directory, account provisioning, password resets, and user access management.1 year of experience using IT service management or ticketing systems to manage and document work requests.1 year of experience maintaining inventory and asset records.1 year of experience with Microsoft Office applications, including Outlook, Word, and Excel.1 year of experience supporting HP and Dell workstations and laptops. Responsibilities:Manage and prioritize assigned service requests and fulfillment tickets in accordance with established Service Level Agreements (SLAs).Image, configure, deploy, and troubleshoot laptops, desktops, and mobile devices for end users.
Systems Analyst II Datalab USASystems Analyst IIGermantown, MDFull timeThe final annual salary offered to the selected candidate will vary based on factors such as qualifications, skill level, competencies, the scope and responsibilities of the role We are proud to offer a comprehensive benefits package designed to support the well-being and financial security of our employees. We combine sophisticated technology, cutting edge analytics and an intrinsic understanding of marketing to build large-scale addressable marketing programs for Fortune 500 companies.
Incumbent Capture (NIH Service Desk) GD Information TechnologyIncumbent Capture (NIH Service Desk)Bethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
L1 & L2 Manager Acuity INCL1 & L2 ManagerUNAVAILABLE, DCFinal compensation will be determined based on factors including, but not limited to, the candidate's qualifications, experience, education, certifications, skills, geographic location, contract requirements, applicable labor categories, and, where applicable, contract award and funding. Architecture/Management: Microsoft 365 Certified: Modern Desktop Administrator Associate or HDI Support Center Manager.