An excellent team player with strong interpersonal skills; Self-motivated and pro-active; Demonstrated experience of providing mentoring; Excellent communicator, with an ability to set clear expectations around project delivery responsibilities for team; Forward thinking, with an ability to plan for future project demand and to identify team and individual skill requirements; Expertise in one or more lines of business FINEOS supports (Absence, Life, Disability, Supplemental, Policy, Billing, Underwriting). The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc.