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Purpose: Ensure CEDEP subrecipient monitoring readiness by maintaining accurate points of contact and a reliable site visit schedule so monitoring activities occur on time, stakeholders are prepared, and compliance reviews are supported without avoidable delays or documentation gaps. Purpose: Maintain CEDEP contract compliance and audit readiness by ensuring active contracts are reviewed for documentation integrity, corrective action plans are pursued and tracked promptly, and renewal, training, and meeting files are accurately stored and retrievable.

Job title:Compliance Administrator/ Admin Services ManagerLocation:Nashville, Tennessee   Duration: 12 monthsDescription:Key Responsibilities1.        Subrecipient monitoring contact management and site visit coordinationPurpose: Ensure CEDEP subrecipient monitoring readiness by maintaining accurate points of contact and a reliable site visit schedule so monitoring activities occur on time, stakeholders are prepared, and compliance reviews are supported without avoidable delays or documentation gaps.·       Obtain current monitoring contact information for each subrecipient, including name, role, email, and phone.·       Create, maintain, review, and refresh the CEDEP site visit monitoring schedule monthly to reflect priorities, due dates, and leadership direction.·       Coordinate comprehensive site visit logistics, including date and time, location or virtual link, agenda, attendees, and required documents.·       Support in-person/virtual compliance site reviews, including preparation, documentation, and follow-up items.·       Monitor and triage compliance inbox communications, respond to inquiries, and ensure timely follow-up with CEDEP programs and subrecipients.·       Deploy and manage pre-site review questionnaires in REDCap for Grant Managers, Program Directors, and Contract Analysts before each review.·       Draft and customize site review agendas, including start times, program order, and staff roles, to align internal staff and agency expectations.·       Track required document submissions and send reminders to ensure agencies are prepared before reviews.2.        Quarterly monitoring documentation and leadership status reportingPurpose: Ensure monitoring activity results are consistently documented and communicated so CEDEP leadership has a clear, audit-ready record of subrecipient performance, emerging risks, and next actions each quarter.·       Review relevant contract resources to confirm monitoring requirements and expectations for each subrecipient.·       Maintain clear documentation that supports follow-up actions, trend identification, and compliance tracking.·       Maintain the Final Site Review Reports Tool in REDCap to store final findings, corrective action plans, deficiencies, and follow-up actions.·       Take detailed meeting notes during site reviews, format them, and upload documentation to SharePoint for a complete monitoring record.·       Collect pre-review fiscal documentation to support review accuracy.·       Pull invoices and quarterly reports for each program agency in Caspio before site visits to support verification and discussion during reviews.3.        Contracts compliance follow-up, CAP tracking, and documentation managementPurpose: Maintain CEDEP contract compliance and audit readiness by ensuring active contracts are reviewed for documentation integrity, corrective action plans are pursued and tracked promptly, and renewal, training, and meeting files are accurately stored and retrievable.·       Review CEDEP active contracts to confirm alignment with compliance, policy, and procedure requirements.·       Document issues and initiate appropriate follow-up tracking.·       Send confirmation emails to verify CAP receipt and approval status.·       Request and collect missing required documentation and maintain records of completion status.·       When requested by program areas, create electronic copies of meeting and training materials and file them.·       Maintain and organize the Compliance Team SharePoint folder so site review documents, notes, and reports are properly filed and accessible.4.        Customer-focused coordination, responsiveness, and administrative executionPurpose: Strengthen CEDEP collaboration and operational effectiveness by providing timely, professional communication, training enablement, and high-quality administrative support that reduces rework, keeps stakeholders informed, and enables monitoring and compliance work to move efficiently.·       Respond to CEDEP initiatives, inquiries, and internal or external partner requests within two business days.·       Independently complete complex projects with minimal revisions.·       Accurately enter information from multiple sources into appropriate databases or tracking tools.·       Provide flexible support for special projects and general administrative tasks to meet evolving CEDEP priorities and deadlines.·       Coordinate compliance training sessions for CEDEP programs, including scheduling webinars, sending calendar invites, managing access links, and ensuring meeting logistics are in place.·       Develop or support PowerPoint presentations highlighting Compliance Team initiatives, tools, and outcomes for statewide audiences.Travel Requirement·       This position must be available to travel across Tennessee to conduct or support site review visits.·       Mileage or car rental will be reimbursed in accordance with applicable State travel policies.·       Travel may require coordination with CEDEP programs, subrecipients, and internal review teams to align schedules and documentation needs.Preferred Qualifications·       Experience with compliance monitoring, subrecipient monitoring, contract compliance, grants administration, or audit-ready documentation.·       Experience coordinating meetings, site visits, training sessions, or multi-stakeholder logistics.·       Experience using REDCap, SharePoint, or similar tools to track records, documentation, and follow-up actions.·       Strong attention to detail and ability to maintain organized records across multiple systems.·       Strong written and verbal communication skills, including the ability to communicate clearly with internal teams, external partners, and leadership.·       Strong Microsoft Office skills, including Excel, Outlook, Word, and PowerPoint.·       Ability to manage multiple priorities, track deadlines, follow up consistently, and maintain accurate records.·       Ability to work independently, exercise sound judgment, and complete assignments with minimal revision.

Telnet Inc

Administrative Services Manager

Administrative Management

Administrative Skills

Billing

Calendar Management

Car Rentals

Communication Skills

Contact Management

Contract Management

Contract Review

Corrective Action

Customer Relations

Detail Oriented

Document Management

Documentation

Documentation Review

Grant Administration/Management

Leadership

Link Management

Logistics

Maintain Compliance

Meeting Minutes

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft SharePoint

Microsoft Word

Multitasking

Operations Processes

Organizational Skills

Presentation/Verbal Skills

Project/Program Coordination

Record Keeping

Support Documentation

Time Management

Training/Teaching

Travel Planning

Travel Policy

Webinar

Willing to Travel

Writing Skills

FULL_TIME

FEED

Customarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services . The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales.

DescriptionThe Best Teams are Created and Maintained Here.Job Summary<ul><li>The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.</li></ul>Duties and Responsibilities:<ul><li>Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio</li><li>Develop accurate estimates and takeoffs for both new and existing clients as needed</li><li>Deliver timely bid proposals and designs for enhancement projects.</li><li>Generate referrals from existing client base and communicate leads to Business Developer</li><li>Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact</li><li>Conduct regular site walkthroughs with clients to ensure quality and service expectations are met</li><li>Lead and facilitate the resolution of client concerns or issues</li><li>Ensure timely account renewals within the assigned client portfolio</li><li>Proactively assess and address site enhancement needs during visits</li><li>Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations</li><li>Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met</li><li>Support hiring, training, and coaching of field crews for the assigned portfolio</li><li>Promote and enforce safety policies and procedures</li><li>Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services</li><li>Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings</li><li>Maintain proper account documentation and notes in the CRM system</li><li>Monitor and maintain satisfactory accounts receivable levels</li><li>Coordinate with the Branch Administrator to keep client records and contact information current</li><li>Perform additional duties as assigned by the Branch Manager </li></ul>Education and Experience:<ul><li>Associate’s or Bachelor’s degree in a business-related field, or equivalent experience in a customer-focused service industry</li><li>Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.</li><li>Strong written and verbal communication skills.</li><li>Demonstrated leadership and coaching abilities</li><li>Ability to foster collaboration and teamwork</li></ul>Physical Demands/Requirements:<ul><li>Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools </li><li>Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time </li><li>Customarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services </li><li>Ability to travel by car, train, and plane </li><li>Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours</li><li>Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur</li></ul>Work Environment:<ul><li>Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week </li><li>Field-based position, a combination of office and customer-facing </li></ul><h3>BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer. </h3><h3>This job description is subject to change at any time</h3>BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.It’s Not Just a Team. It’s One BrightView.

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Administrative Services Manager Telnet Inc

Account Manager BrightView Landscapes

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