Minimum Education High School Diploma or GED required Minimum Experience Previous clerical or customer service experience preferred Knowledge Skills and Abilities General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Job Conditions Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Applicants have rights under Federal Employment Laws:Know Your RightsPay TransparencyFamily and Medical Leave Act (FMLA)Employee Polygraph Protection ActE-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).