FULL_TIME

FEED

UNKNOWN

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Associate - Commercial Lines</b> </p></div><div><p><b>Work Mode: </b>Remote, with appropriate licensing. Eastern and Central Times Zones Only  <b>| Location/Supporting: </b>Longwood, FL<b> | Book Focus: </b>General, Contractors, Trucking, Construction<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Team Support:</b> Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. </p></li></ul></div><div><ul><li><p><b>Office Support:</b> Assist with general office tasks and administration. </p></li></ul></div><div><ul><li><p><b>Policy Processing:</b> Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. </p></li></ul></div><div><ul><li><p><b>Task Management:</b> Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. </p></li></ul></div><div><ul><li><p><b>Data Management:</b> Maintain accurate and up-to-date data in agency systems. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Ensure timely completion of tasks and activities. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Keep the account team informed of workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Provide proactive and responsive service. </p></li></ul></div><div><ul><li><p><b>Performance Monitoring:</b> Ensure productivity and quality standards are met. </p></li></ul></div><div><ul><li><p><b>Promote Culture:</b> Participate in team building and promote a positive work environment. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices. </p></li></ul></div><div><ul><li><p><b>Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Professional Development:</b> Enhance technical skills and industry knowledge. </p></li></ul></div><div><ul><li><p><b>Relationship Building:</b> Foster positive relationships with colleagues and leadership. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div></div><div><div><ul><li><p>2+ years of industry experience, OR 5+ years of related experience in customer service </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communications. multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><p> </p></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p><i>The expected pay range for this position is 45-65K annually, depending on experience, relevant skills, and geographic location.</i></p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Account Associate- Commercial Insurance

Administrative Skills

Aged Care

Best Practices

Billing

Brokerage

Childcare

Construction

Continuous Improvement

Corporate Policies

Customer Support/Service

Data Management

Diversity

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Organizational Skills

Performance Analysis

Quality Metrics

Time Management

Trucking

Work From Home

Jobvite Talemetry Organic Easy Apply

OTHER

The CSE may substitute the degree requirement with an additional 5 years of experience beyond the experience requirement of a minimum of 7 years of experience as a Construction Manager, Field Engineer, Project Engineer or Quality Control Manager on commercial/industrial type facilities, utility or waterfront related contracts valued over $5 million. Software: Knowledge of construction scheduling methods and familiarity with the use of scheduling software, including but not limited to Primavera SureTrack/P3/P6 and Microsoft Project; proficiency in using computer software programs such as Microsoft Word, Excel, PowerPoint, and Outlook; Adobe Acrobat Professional; and RS Means/CostWorks.

<p>BB&E is a full service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BB&E team members provide Environmental Consulting, Facilities Engineering and Program/Project Management Services to Federal and private sectors.  </p><p/><p>Position Summary </p><p>BB&E is currently looking for a <strong>Construction Surveillance Engineer (CSE)</strong> to support the NAVFAC Southeast (SE) Headquarters, Public Works Departments (PWD) and Resident Officer in Charge of Construction (ROICC) offices across the NAVFAC SE Area of Responsibility (AOR). This position is at Naval Air Station Pensacola. </p><p>Job Duties & Responsibilities </p><p>The CSE shall provide management support to the FEAD/ROICC for construction services such as construction inspection, quality assurance, monitoring ESS compliance and contract administration. The construction work includes repair, demolition, and new construction that the office executes for various commands and tenants on the installation. Work will encompass all trades that are typical for repair, demolition, and new construction projects. Specific workload will be identified upon arrival. </p><ul><li>Coordinate request from the construction Contractor for outage requests, excavation permits, burn permits, haul routes and other similar items</li><li>Attend meetings and conferences; take notes, provide information to the FEAD/ROICC or the FEAD/ROICC’s representative at meetings, conferences, and briefings. Includes: preconstruction conference, safety meetings, contractor quality control (CQC) meetings, partnering meetings</li><li>Provide construction briefings and reports</li><li>Provide review of submittals designated for Government approval</li><li>Provide construction schedule review/analysis and notes/comments/recommendations on progress schedules and network diagrams, Contractor’s Safety Plan, and CQC Plan</li><li>Monitor construction work for project CQC compliance with the contract and Contractor submitted plans</li><li>Prepare Construction Representative’s Reports (CRRs) and Contract Construction Compliance Notices (CCCNs)</li><li>Report instances of non-compliance with safety requirements</li><li>Monitor compliance with environmental protection requirements; monitor measurements and assurance surveying; monitor materials testing</li><li>Witness testing of waste, gas, water, electrical, heating, ventilation, air conditioning, fire protection, elevator, boiler, and energy monitoring control systems</li><li>Review daily CQC and contractor production reports (CPRs); monitor the updating of Submittal Status Logs; and other required documentation</li><li>Work with the CSE and FEAD/ROICC personnel to complete, together with the construction Contractor’s representative, the field pay estimate worksheet for the construction contract</li></ul><ul><li>Notify FEAD/ROICC Leadership of disagreements, discrepancies, or major problems</li><li>Assist conducting pre-final inspections</li><li>Provide advice for modification negotiations</li><li>Maintain working files; NAVFAC’s Electronic Construction and Facility Support Contract Management System (eCMS) will be used to manage electronic submittals and documents</li><li>Prepare an independent construction cost estimate for modifications to construction contracts; prepare, for each modification cost estimate, a narrative assessment of the impact of the proposed change on the construction Contractor’s operations</li><li>Provide construction photographic and record drawing services</li><li>Perform constructability review services; perform spot checks for completeness and accuracy of the construction plans and specifications and to determine the constructability of the facility at the beginning and duration of each phase of construction</li><li>Manage requests for information (RFIs)</li></ul><p><strong>Requirements</strong></p><ul><li>U.S. Citizenship and the ability to obtain/maintain a NACI/CAC is required</li><li>A valid driver’s license is required</li><li>Certification: Must hold a certificate in USACE Construction Quality Management (CQM) for Contractors Training (maintain valid 5-year certificate) or obtain certification within 60 days of onboarding; completed 30 Hour OSHA Construction Training within the past 2 years is required</li><li>Software: Knowledge of construction scheduling methods and familiarity with the use of scheduling software, including but not limited to Primavera SureTrack/P3/P6 and Microsoft Project; proficiency in using computer software programs such as Microsoft Word, Excel, PowerPoint, and Outlook; Adobe Acrobat Professional; and RS Means/CostWorks</li><li>Strong Communication Skills: Ability to communicate effectively, concisely, and authoritatively in English both orally and in writing. Experience in preparing correspondence, written reports, and in briefing management personnel</li><li>Knowledge</li><li>Experience in developing and maintaining complex, long-term, multi-year program construction management activities including submittal and request for information (RFI) processing</li><li>Familiarity with Federal building design criteria and construction guide specifications</li><li>Knowledge of construction practices and techniques, e.g., proper applications of construction materials and methods of installation</li><li>Ability to accurately calculate construction costs for changes, price the value of needed work, and provide recommendations for equitable adjustments</li><li>Ability to monitor the preparation of as-built activities of contractors to ensure that those documents are being prepared on an on-going basis</li></ul><ul><li>Ability to review contractor submissions of as-built drawings for completeness and accuracy and advise in writing the appropriate Government personnel as to the acceptability of such submissions</li><li>Ability to identify critical and long lead-time materials and recommend procurement strategies to prevent negative impact on quality, cost, and schedule</li><li>Construction technical competencies and qualifications to verify that a specific level of workmanship was obtained</li></ul><p/><p><strong>Experience & Education </strong></p><ul><li>Experience: A minimum of 7 years of experience as a Construction Manager, Field Engineer, Project Engineer or Quality Control Manager on commercial/industrial type facilities, utility or waterfront related contracts valued in excess of $5 million</li><li>Education: Bachelor’s Degree in Engineering from an ABET accredited university; Construction Management from an ABET or ACCE accredited university; or Architecture from a NAAB accredited university</li></ul><p>OR </p><ul><li>The CSE may substitute the degree requirement with an additional 5 years of experience beyond the experience requirement of a minimum of 7 years of experience as a Construction Manager, Field Engineer, Project Engineer or Quality Control Manager on commercial/industrial type facilities, utility or waterfront related contracts valued over $5 million</li></ul><p/><p><strong>Physical Requirements:</strong> To successfully perform the essential duties of this position, an individual must be able to perform the following:</p><ul><li>Must be able to stand, walk, bend, stoop, crouch, crawl, navigate across uneven ground that is common at construction sites and climb for extended periods as well as when traveling to and from job sites</li><li>Must be able to lift, carry, push, and pull materials and equipment weighing up to 50 pounds regularly</li></ul><p>·        Must be able to work both indoor/outdoor (with exposure to the elements)</p><ul><li>Must be able to work in confined spaces and under varying environmental conditions, including heat, cold, humidity, rain, wind, dust, and noise</li><li>Must be able to wear and use required personal protective equipment (PPE) such as hard hats, safety glasses, gloves, hearing protection, steel-toed boots, fall protection safety vests and high-visibility reflective safety vests</li><li>Must have sufficient visual and auditory acuity to perform tasks safely and effectively, including reading instruments, recognizing hazards, and communicating on active construction sites</li><li>Must be able to drive company or personal vehicles to and from field locations, sometimes multiple times per day, and may be required to work variable shifts depending on project needs</li></ul><p> </p><p><strong>Work Environment:</strong></p><ul><li>Primarily operates in an outdoor environment where various weather conditions could be encountered, depending on the location and season.</li><li>May encounter extreme temperatures, airborne particles, fumes, chemicals, or loud noise.</li><li>Worksites might contain high-voltage equipment, exposed wires, and other electrical hazards that will require strict adherence to safety protocols. </li></ul><p> </p><p><strong>LIMITATIONS AND DISCLAIMER:</strong> The above job description is meant to describe the general nature and level of work being performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the position. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State Laws. </p><p>Required are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at-will" basis. </p><p/><p/><p><strong>Benefits</strong></p><p>Compensation, Benefits & Perks </p><ul><li>Competitive compensation packages</li><li>Participation in the Employee Stock Ownership Plan – BB&E is 100% employee-owned!</li><li>Discretionary bonus</li><li>*Medical, Dental, and Vision Insurance with health care concierge</li><li>*Employer provided Short-Term & Long-Term disability</li><li>*Employer provided Life insurance</li><li>*Employee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits</li><li>*Generous PTO plus 11 paid holidays</li><li>Traditional & Roth 401(k) options with fully vested employer match</li><li>Tuition reimbursement & professional development</li><li>Employee referral program</li><li>Employee discounts</li><li>Employee Assistance Program (EAP)</li><li>Pet insurance discount</li></ul><p>*Applies only to full-time employees </p><p>*BB&E is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. </p>

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Account Associate- Commercial Insurance Insurance Office of America

Construction Surveillance Engineer BB&E

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