location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Customer Service

EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between. We have an emphasis on patient satisfaction and our client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system.

ACTIVE

Job TypeFull-timeDescriptionWho is EMS|MC EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between. For over 25 years, our high-quality service, results and customer-centric approach have set the standard in professional EMS billing. We have an emphasis on patient satisfaction and our client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system.With this level of specialization, we have built a team of dedicated, industry-leading experts with unprecedented experience to maximize our clients EMS revenue. Why EMS|MC:<ul><li>Career development plans and employee resource groups</li><li>Weekly wellness seminars</li><li>Comprehensive benefit package including medical, dental, vision and life insurance</li><li>Remote opportunities</li><li>All equipment provided</li></ul>You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Job Type<dl><dd>Full-time</dd> </dl> Location<dl><dd>Onsite- Honolulu, HI</dd> </dl> Title<dl><dd>Customer Service Professional- Inbound</dd> </dl> About the role: Answer & conduct phone calls and other customer service tasks in a timely, professional, and courteous manner and according to applicable compliance proceduresAs a Customer Service Professional-Inbound with EMS|MC, you will:<ul><li>Answer phone calls quickly and in a pleasant, professional manner</li><li>Identify each caller's needs and determine the next appropriate action, which may include clarifying charges/payments, collecting, adding, updating, and filing insurance, resolving complaints, and/or notifying </li><li>Utilize all resources provided: Job aids, SOP's. Question Queue, Client Specs</li><li>Notify supervisors/management of complaints that cannot be resolved on the first call</li><li>Address each caller's needs while being sensitive to the appropriate amount of time needed to complete and close the call in a courteous and professional manner</li><li>Accurately document each call and the outcome in Rescue Net Billing in an efficient, clear, and concise manner. Documentation must be understandable if read later and/or by another employee</li><li>Identify appropriate situations for transferring/escalating a call to a senior advisor, supervisor or member of management</li><li>Detect caller patterns and provide appropriate feedback to supervisor to reduce or prevent possible future call</li><li>Conduct all job tasks, duties, phone calls, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations</li><li>Consistently support and demonstrate the company mission and values</li><li>File insurance from information provided by patient on the EMSMC website in an accurate and timely manner</li><li>Mentoring of new hires</li><li>Perform other necessary tasks as assigned by supervisor</li><li>Assist with special projects as assigned </li></ul>Quality & Productivity Requirements<ul><li>Maintain required turnaround time as dictated by process or client</li><li>Maintain Customer Service call audit and HIPAA scores of 98%</li></ul>RequirementsYou will be successful in this role if you:<ul><li>High School Diploma</li><li>Understanding of Medicare, Medicaid, commercial, and patient reimbursement/billing, and HIPAA</li><li>Strong, effective, and professional written and verbal communication skills. Must be able to apply these skills with individuals from diverse backgrounds both internal & external to the company.</li><li>Ability to collaborate effectively with multi-departmental and diverse teams to achieve results. This includes the application of an appropriate balance of assertiveness and professionalism to drive processes to completion.</li><li>Strong, accurate typing and data entry skills</li><li>Ability to learn, understand, and work within specific client requirements</li><li>Highly organized with ability to be proactive, manage time, and prioritize work with little supervision</li><li>Ability to function well within a cross-functional team setting and independently</li><li>Willing and able to adapt to changes in work environment, procedures, priorities, schedule, and job duties</li><li>Detail-oriented</li></ul>Key skills we hope you have:<ul><li>Previous medical billing and/or accounts receivable experience</li><li>HIPAA certification</li><li>Strong MS Office skills with the ability to manipulate data and create formulas in Excel</li></ul>Working Environment/Physical Requirements<ul><li>General office environment</li><li>Frequent telephone use</li><li>Frequent typing</li><li>Sitting for long periods of time, some standing</li><li>Use of basic office equipment such as computer, fax, printer, copier</li></ul>Why EMS|MC:<ul><li>Flexible Scheduling </li><li>Career development plans</li><li>Weekly wellness seminars</li><li>Comprehensive benefit package</li><li>All equipment provided</li></ul>Please note, our hiring process typically lasts 2-4 weeks with three to four interviews total.

EMS Management and Consultants Inc

Customer Service Professional- Inbound

Capital Markets Placement_feed

Customer Services Representative

Primary Function and Scope: Provides customer account management, including, but not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.

KBSkills

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.CUSTOMER SERVICE REP II - Honolulu, HIExpected base pay rates for the role will be between $43,000 and $60,000 at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs.SIGN ON BONUS $1250PERFECT ATTENDANCE BONUS $750Primary ObjectiveTo ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.Primary Function and Scope:Provides customer account management, including, but not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).Responsible for keying in orders, processing faxes, and preparation of reports.Interfaces with various groups, including internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.Responds to customer needs.Participates in special projects and performs additional duties as required.Experience and Knowledge Required:A High School Diploma or GED equivalency is required.2 or more years of call center or customer service experience.Focus on customer account management preferredPrior textile industry knowledge is preferred.We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!Active military, transitioning service members and veterans are strongly encouraged to apply.Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.Job Type Sales JobsReq ID 81245

Dal-Tile is the largest manufacturer and marketer of ceramic tile and natural stone products used in residential and commercial design and construction across North America. The company was founded in 1947 and is headquartered in Dallas. Dal-Tile is a division of Mohawk Industries (NYSE: MHK), the world’s largest flooring manufacturer.

Dal-Tile products, which include the leading ceramic tile brands in North America — Daltile, Marazzi, American Olean and Ragno — are used throughout new residential construction, residential remodeling construction and commercial construction. The company is committed to incorporating environmentally friendly materials, processes and products throughout its organization.

Dal-Tile sells its products through a network of more than 250 company-owned sales service centers, stone slabyards, gallery design centers, independent distributors and leading home center retailers nationwide.

Dal-Tile offers a comprehensive compensation package that includes a wide variety of benefit options. Benefits offered include medical coverage, dental and vision coverage, mail-order pharmacy, disability, life insurance, retirement savings plan with company match, flexible spending accounts, employee assistance plan, tuition reimbursement and educational assistance program, employee discount purchase programs, and more.

EOE Minorities/Females/Protected Veterans/Disabled

Dal-Tile Corporation

Customer Service Rep II

salaryMin

salaryMax

payPeriod

currency

Automatic Call Distributor (ACD)

Call Center Management

Call Centers

Call Volume

Customer Relations

Customer Support/Service

Fax Machines

Order Delivery

Order Processing

Pricing

Reporting Skills

Resolve Customer Issues

Sales

Sales Management

Sales Support

Textile Industry

TransportationOur employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Company Description Public Storage is the self-storage industry leader and we are Hiring Now Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team:<ul><li>We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)</li><li>Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:<ul><li>Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending</li><li>Company paid life, accidental death insurance, and exclusive vendor discounts</li></ul></li><li>Mileage reimbursement is provided when traveling between properties or other work-related tasks</li><li>On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)</li><li>Our Property Managers have the opportunity to earn performance-based bonuses!</li></ul>Job Description<ul><li>Our Property Managers get to work independently at multiple locations; spending time both inside and outside</li><li>We assess customer storage needs and make suggestions, including selling packing and moving supplies</li><li>Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent</li><li>Auditing cash drawers and making bank deposits are part of the daily business</li><li>We help keep our customers current with payments and make reminder and collection calls when required</li></ul>Physical Requirements:<ul><li>Ability to transport lift/move items weighing up to 35 pounds</li><li>Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.</li><li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.</li></ul>Qualifications<ul><li>Experience<dl><dd>Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.</dd> </dl></li><li>Transportation<dl><dd>Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) </dd> </dl></li></ul>Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team! Videos To Watchhttps://youtu.be/EZor2WBwYighttps://youtu.be/dl0co5A_DmE

Public Storage

Customer Service - Self Storage Manager

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Paid training / Medical, dental & vision / 401k / PTO / Equipment provided - As a Customer Service Rep you'll: Support customers of a global giant in the streaming media and entertainment industry; Build rapport with callers while sharing your love of movies, tv shows and animated stories; Help troubleshoot mobile devices and streaming technology; Keep record of all customer communication in company database...Hiring Fast >>

Sutherland Global

FT Customer Service Representatives/Streaming Services - Work From Home

Entertainment and Media

Identify Issues

Mobile Devices

Record Keeping

Streaming Technology

Work From Home

You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts . GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year.

Gig Description<div>GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. <ins>****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program****</ins> </div>Experience/Skills<div><ins>TEAM / LEADERSHIP SKILLS:</ins> <ul><li>You demonstrate a sincere desire for a quality customer experience </li><li>You have a team player attitude </li><li>You promote a positive work environment </li><li>You thrive in a fast-paced environment and handle change well  </li><li>You have a collaborative approach to problem solving and like sharing feedback </li><li>You understand the value of your individual impact on the team and company's success </li></ul> <ins>TECHNICAL / FUNCTIONAL SKILLS:</ins> <ul><li>You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone </li><li>Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment </li><li>You have experience with software troubleshooting abilities </li><li>You know how to modify your communication style to meet customer needs and tone </li><li>You possess customer service skills </li><li>You are able to simplify and communicate complex ideas to customers </li><li>You have the ability to diffuse situations with angry customers </li><li>You are comfortable in a training environment that includes watching self-paced training module videos </li><li>You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts </li><li>You are willing to step-in as needed including answering questions from customers via chat  </li></ul><ins>ANALYTICAL SKILLS:</ins> <ul><li>You are able to research, analyze and determine an appropriate course of action in a variety of situations </li><li>You can solve complex problems while exercising good judgment </li><li>You have critical thinking and problem solving skills </li></ul> <ins>ORGANIZATIONAL SKILLS:</ins> <ul><li>You demonstrate initiative and the ability to multitask.</li><li>You work well under pressure of meeting team productivity goals.</li><li>Successful candidates must be willing to meet service level and contact per hour commitments.</li><li>You understand and accept schedule adherence in a call center environment </li><li>You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue </li></ul><ins>KNOWLEDGE / BACKGROUND EXPERIENCE:</ins> <ul><li>You are a High School graduate </li><li>Preferably, you have basic knowledge of tax laws and tax concepts  </li><li>Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary </li></ul><ins>BEHAVIORAL COMPETENCIES</ins> <ul><li>You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.</li><li>You are comfortable being on camera with your customers and understand the value of humanizing the interaction </li><li>You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships </li><li>You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions </li><li>You possess active listening skills and know how to ask probing questions to arrive at answers quicker </li></ul></div>Operating Hours<div><ul><li>Operating Hours: 8am to midnight EST ; Monday to Sunday</li><li>Required Minimum Hours: 30 hours per week</li><li>Peak Period:</li><li><ul><li>April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT</li><li>April 15, 2025: 8am-3am EST/EDT</li><li>$5 Turbo Bonus Boost per hour.</li><li><ul><li>Applicable to all hours worked from April 9th to 15th.</li><li>Service Providers (SPs) must meet the required minimum of 30 hours per week.</li><li>Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th</li></ul></li></ul></li></ul></div>*These times may be revised periodically based on business needs<div><div><div>MINIMUM HOURS TO BE WORKED EACH WEEKYou must work a minimum of 30 hours each week on all schedules</div></div></div>Mandatory Requirements<div><ul><li>Must reside in the USA</li><li>Must have passed background check and pass tech check in order to attend certification.</li><li>Must be on camera during certification.</li><li>Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.</li><li>Service Provider (SP) must have the following Hardware Requirements.</li><li><ul><li>Windows Computer (Mac and Chromebooks are not permitted)</li><li><ul><li>Windows 10 or 11</li><li>AMD or Intel Core Series (I3-I9)</li><li>At least 8gb of RAM</li><li>Webcam</li><li>Wired Mouse</li><li>USB Headset</li><li>Wired Internet Connection</li></ul></li></ul></li></ul></div>Conflict of Interest<div><ul><li>Cannot hold Gigs with Column Tax or any Intuit Vendors</li></ul></div><div>Training Information<div>Duration20 Hours</div><div>Price$79.99 USD</div>Course Details</div>

Teleperformance-Turbo Tax

Customer Service - TurboTax Product - NO Tax Experience Necessary!

Analysis Skills

Apple Macs

Communication Skills

Computer Skills

Customer Experience

High School Diploma

Intel Product Family

Microsoft Windows Operating System

Multitasking

Operating Systems

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Research Skills

Software Administration

Tax Regulations

Team Player

Time Management

Webcams

Writing Skills

JobGet

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The Best Contractor Customer Service Jobs in Honolulu, HI | Monster