location_0_addressRegionName

location_0_addressCountryName

INTEGRATED

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Customer Services Representative

The Commercial Lines Customer Service Representative is responsible for providing exceptional service to commercial insurance clients by handling inquiries, processing policy changes, and managing renewals. Whether it’s through training, securing unique lines of coverage or developing new resources, we are dedicated to be at the forefront to make a difference for our clients.

KBSkills

ACTIVE

https://www.youtube.com/watch?v=QAPt47zOhm0

This Jobot Job is hosted by: Dana Stark Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume. Salary: $50,000 - $55,000 per year A bit about us: We are one of the largest independent insurance agencies in California. We provide all lines of insurance to a group of clients throughout the U.S. Why join us? As one of California’s largest and fastest growing independent insurance agencies, we are committed to be on the leading edge of insurance in the state. Whether it’s through training, securing unique lines of coverage or developing new resources, we are dedicated to be at the forefront to make a difference for our clients. Job Details The Commercial Lines Customer Service Representative is responsible for providing exceptional service to commercial insurance clients by handling inquiries, processing policy changes, and managing renewals. This role requires a thorough understanding of commercial insurance products and the ability to build strong relationships with clients and underwriters. Key Responsibilities: Client Interaction: Respond to client inquiries via phone, email, and in-person, providing information and assistance related to commercial insurance policies. Address client concerns and resolve issues promptly and professionally. Policy Management: Process policy changes, endorsements, and renewals accurately and efficiently. Ensure all documentation is complete and up-to-date. Quoting and Proposals: Assist in preparing quotes and proposals for new and existing clients. Collaborate with underwriters to obtain competitive pricing and coverage options. Claims Assistance: Guide clients through the claims process, providing support and follow-up to ensure timely resolution. Coordinate with claims adjusters and underwriters as needed. Documentation and Record Keeping: Maintain accurate and organized client files and records. Ensure compliance with company policies and regulatory requirements. Account Management: Develop and maintain strong relationships with clients to ensure satisfaction and retention. Conduct periodic reviews of client accounts to identify coverage gaps and recommend appropriate solutions. Team Collaboration: Work closely with producers, account managers, and other team members to ensure seamless service delivery. Participate in team meetings and contribute to the development of best practices. Qualifications: High school diploma or equivalent; a bachelor’s degree in business, finance, or a related field is preferred. Previous experience in commercial insurance, customer service, or a related field is highly desirable. Strong understanding of commercial insurance products and coverage. Excellent communication and interpersonal skills. Proficient in using insurance software and Microsoft Office Suite. Detail-oriented with strong organizational and multitasking abilities. Ability to work independently and as part of a team. Insurance licensing as required by state regulations. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

<h5 style="color: rgba(0, 0, 0, 0); font-size: 1.5rem">About Jobot</h5>
At Jobot, we are disrupting the recruiting and staffing space by:
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Using the latest AI technology to match jobs to job seekers.
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Having a culture built on kindness and respect.
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Hiring experienced recruiters who believe in providing the best possible service to their clients and candidates.  
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Leveraging Jax™, our proprietary recruiting platform, to expedite and enrich the hiring process.
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Jobot is proud that our Jobot Family consists of top-performing recruiters from nearly every industry.  Experienced recruiters know their client's needs, industry nuances, and how to find a great culture addition to join their teams.

Jobot

Commercial Lines CSR

salaryMin

salaryMax

payPeriod

currency

Best Practices

Claims Processing

Communication Skills

Corporate Policies

Customer Relations

Customer Satisfaction

Customer Support/Service

Detail Oriented

Finance

High School Diploma

Insurance

Interpersonal Skills

Licensing

Maintain Compliance

Microsoft Office

Multitasking

Organizational Skills

Pricing

Problem Solving Skills

Proposal Writing

Regulatory Requirements

Resolve Customer Issues

Sales Management

Service Delivery

State Laws and Regulations

Team Player

Time Management

Underwriting

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