QualificationsProblem solver who takes a proactive approach to resolve issues with a sense of urgency and improving serviceGood judgment with the ability to make decisions with discernment, considering all sidesDemonstrated ability to communicate, present and influence credibly and effectively at all levels of the organizationPositive, dynamic, and enthusiastic personalitySuperior interpersonal skills with the ability to interact and communicate and build relationships with various personalitiesSelf-starter who can work independently with the motivation to growFlexible and able to manage shifting priorities or demands in a growing, fast-paced organization with a matrix management reporting structureEfficient and organized with the capability to prioritize and use time effectively5+ years of related experience including experience managing and driving performance, leading teams, and managing employees. Manage team of Statutory non employees as Design ConsultantsLead weekly educational sales meetings to drive sales performance and ensure representative's knowledge basePerform on-site and field sales classes focused on conveying sales strategy, company philosophy, and organizational proceduresAddress and resolve escalated customer issues to ensure timely, satisfactory settlement of complaintsPerform site visits for customer service issues or to verify the quality of Contractors' workFill in or assists sales staff in multiple roles during planned or unplanned time off, high-volume periods, etc.