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Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Benefits: <ul><li>401(k)</li><li>401(k) matching</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li></ul> 

 Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities <ul><li>Establish customer relationships and follow up with customers, as needed.</li><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li>Maintain a strong work ethic with a total commitment to success each and every day.</li></ul>As an Agent Team Member, you will receive... <ul><li>Group Life Insurance Benefits</li><li>401K</li><li>Salary</li><li>Health benefits</li><li>Paid time off (vacation and personal/sick days)</li><li>Flexible hours</li><li>Valuable experience</li><li>Growth potential/Opportunity for advancement within my agency</li></ul>Requirements <ul><li>Excellent interpersonal skills</li><li>Excellent communication skills - written, verbal and listening</li><li>Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams</li><li>People-oriented</li><li>Organizational skills</li><li>Self-motivated</li><li>Detail oriented</li><li>Proactive in problem solving</li><li>Dedicated to customer service</li><li>Able to learn computer functions</li><li>Experience in a variety of computer applications, particularly Windows</li><li>Ability to work in a team environment</li><li>Ability to multi-task</li><li>Ability to effectively relate to a customer</li><li>Property and Casualty license (must be able to obtain)</li><li>Life and Health license (must be able to obtain)</li></ul>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

MARK ZION - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Billing

Business Growth

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Customer Training

Detail Oriented

Health Insurance

Health Plan

Insurance

Interpersonal Skills

Licensing

Microsoft Windows Operating System

Multitasking

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Risk Management

Team Player

Training Program

Training/Teaching

Writing Skills

State Farm Agency, located in Makawao, HI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

State Farm Agency, located in Makawao, HI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.Responsibilities include but not limited to:<ul><li> Answer phones and greet clients.</li><li> Establish customer relationships and follow up with customers, as needed.</li><li> Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.</li><li> Use a customer-focused, needs-based review process to educate customers about insurance options.</li></ul>You will receive:<ul><li> Base pay </li><li> Valuable experience</li><li> Growth potential/Opportunity for advancement within my office</li></ul>Requirements<ul><li> Excellent communication skills - written, verbal and listening</li><li> Self-motivated</li><li> Detail oriented</li><li> Proactive in problem solving</li><li> Ability to work in a team environment</li><li> Ability to assess customer needs and conduct effective interviews</li><li> Ability to effectively relate to a customer</li><li>Property Casualty license (must be able to obtain)</li><li>Life and Health license (must be able to obtain)</li></ul> This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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Customer Service Representative - State Farm Agent Team Member MARK ZION - State Farm Agent

Customer Service Representative State Farm Agency - Makawao

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