UNKNOWN

ADAPTED_NOW

Important NotesClient-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.

HOUR

Tax Software Support – Independent ContractorLocation: Remote (US-Based)Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.As an Independent Contractor, you will<ul><li>Be your own boss.</li><li>Choose when and to whom you provide support services.</li><li>Set your own schedule.</li><li>Provide a distraction-free home office.</li><li>Provide your own home office equipment.</li><li>Handle customer calls, assess needs, and solve problems.</li></ul>Requirements<ul><li>Experience taking inbound and outbound calls.</li><li>Computer skills, including navigating multiple systems and documenting call notes.</li><li>Strong communication skills and the ability to connect with diverse individuals.</li><li>Ability to sit for long periods.</li><li>Patience and empathy.</li><li>Ability to provide services pursuant to your contract independently.</li></ul>Preferred Qualifications<ul><li>Available to provide services on April 14 and 15.</li><li>Comfortable using video chat and screen-sharing tools.</li><li>Adaptable to changing procedures and tech challenges.</li><li>Experience with inbound/outbound customer support; call center experience is a plus.</li></ul>Hours<ul><li>Choose your own schedule by self-scheduling 30-minute blocks or commits.</li><li>Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.</li><li>Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.</li></ul>Compensation<ul><li>Submit invoices and receive payment for completed services pursuant to contract.</li><li>Invoice $0.34 per minute of talk time for providing services January–April.</li><li>Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.</li><li>Additional performance-based pay may be announced during the season.</li><li>ICs are responsible for their own taxes and expenses.</li><li>Earn up to $20/hour; earnings vary and are not guaranteed.</li></ul>Computer Requirements<ul><li>CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).</li><li>Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.</li><li>OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.</li><li>Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.</li><li>Review the Liveops Mobile Device and Security Requirements</li></ul>Application and Certification Process<ul><li>Complete an application and pass a background check.</li><li>Sign an Independent Contractor Agreement.</li><li>Complete a W-9 form and set up direct deposit.</li><li>Complete program-specific certifications.</li></ul>Background CheckFor a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirementsImportant Notes<ul><li>Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.</li><li>Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.</li></ul>Eligible StatesLiveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops

Remote Customer Service Representative

Background Investigation

CPU (Central Processing Unit)

Call Centers

Communication Skills

Customer Support/Service

Intel Product Family

Metrics

Needs Assessment

Office Equipment

Problem Solving Skills

Product Support

Software Administration

Tax Software

Technical Delivery

Video Chat

Wi-Fi

eLearning

Capital Markets Placement_feed

FEED

As a Customer Service Representative with Allen Miller State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

YEAR

Customer Service Representative - State Farm Agent Team MemberFull timeAt our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long-term career growth.<ul><li>Performance-based commission structure</li><li>Medical insurance stipend</li><li>Disability insurance</li><li>Life insurance</li><li>Paid Time Off (vacation, sick, and personal days)</li><li>Paid company holidays</li><li>Clear career advancement paths to support long-term growth</li></ul> ROLE DESCRIPTION:As a Customer Service Representative with Allen Miller State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.   RESPONSIBILITIES:<ul><li>Answer customer inquiries and provide policy information.</li><li>Assist customers with policy changes and updates.</li><li>Process insurance claims and follow up with customers.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS:<ul><li>Communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li></ul>Competitive Compensation: $40,000 - $65,000 - includes salary + commissions & bonusesState Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Allen Miller State Farm

Customer Service Representative - State Farm Agent Team Member

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Liveops

Allen Miller State Farm

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