Provisioning - Cleared Contractor - L1 LanceSoft IncProvisioning - Cleared Contractor - L1Melbourne, FLContractorCommunicate with the end user ensuring they know what services are being installed and the process • Participate in regular calls with customer and internal teams providing status of projects • Monitor and troubleshoot provisioning issues, ensuring thorough review and confirmation of customers’ needs as well as the engineering solution to prevent potential service delays • Maintain accurate records of provisioning activities and update relevant systems • Assist in the development and implementation of provisioning processes and best practices. The ideal candidate will have a strong understanding of telecommunications services (Ethernet, IP, SDWAN, MPLS) some telco equipment familiarity, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.