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Insurance Agent

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

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DescriptionJob Description:Title: Account Manager - Commercial Lines Fully Remote (Eastern or Central Time Zone candidates) Supporting: Charleston, SC | Book Focus: General, Construction, Contractors    Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.   Key Responsibilities: <ul><li>Technical Competence: Maintain technical competence and industry expertise. </li></ul><ul><li>Team Leadership: Direct daily activities of the account management team. </li></ul><ul><li>Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </li></ul><ul><li>Policy Management: Manage policy expirations and renewals. </li></ul><ul><li>Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </li></ul><ul><li>Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </li></ul><ul><li>System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </li></ul><ul><li>Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. </li></ul><ul><li>Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. </li></ul><ul><li>Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </li></ul><ul><li>Policy Compliance: Stay updated on company policies and procedures. </li></ul><ul><li>Continuous Improvement: Seek and adopt best practices to improve individual and team performance. </li></ul><ul><li>Champion IOA Values: Demonstrate integrity and leadership. </li></ul>  Ideal Candidate Qualifications: <ul><li>3+ years of commercial lines account management experience, or 5+ years in the insurance industry </li></ul><ul><li>Thorough knowledge of insurance brokerage and client needs </li></ul><ul><li>Required active property & casualty licensing; professional designation (CIC or equivalent) preferred </li></ul><ul><li>Strong analytical, problem-solving, and decision-making skills </li></ul><ul><li>Exceptional customer service, communication, multitasking, and organizational skills </li></ul><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul><ul><li>High School Diploma (or equivalent) </li></ul>  What We Offer: <ul><li>Competitive salaries and bonus potential </li></ul><ul><li>Company-paid health insurance </li></ul><ul><li>Paid holidays, vacations, and sick time </li></ul><ul><li>401K with employer match </li></ul><ul><li>Employee stock plan participation </li></ul><ul><li>Professional growth and career progression opportunities </li></ul><ul><li>Respectful culture and work/family life balance </li></ul><ul><li>Community service commitment </li></ul><ul><li>Supportive teammates and a rewarding work environment </li></ul>  What to Expect (Application Process): <ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul>Salary RangeThe expected pay range for this position is $60K to $90K per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Commercial Lines Account Manager - Construction, Contractors (Fully Remote Opportunity)

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Customer Service

Doug Valentine State Farm Agent is looking for a bilingual Customer Service Representative (English/Spanish) to help us serve and support our growing customer base in Cedar Rapids, IA. At Doug Valentine State Farm Agency, we are passionate about helping people manage the risks of everyday life and recover from the unexpected.

Job Title: Customer Service (Bilingual English/Spanish) Location: Cedar Rapids, IA Job Type: Full-Time Salary: Competitive base + performance bonuses Join a Winning Team with Doug Valentine State Farm Agency Are you a bilingual professional who thrives on delivering outstanding customer service? Doug Valentine State Farm Agent is looking for a bilingual Customer Service Representative (English/Spanish) to help us serve and support our growing customer base in Cedar Rapids, IA. If you're detail-oriented, people-focused, and fluent in both English and Spanish, this is a great opportunity to grow your career and make a real impact. This is an in-office position. What You'll Do<ul><li>Respond to customer inquiries with professionalism and empathy</li><li>Assist policyholders with policy changes, billing, and coverage updates</li><li>Process and follow up on insurance claims</li><li>Maintain accurate records of all customer interactions</li><li>Collaborate with the team to ensure excellent service and support</li></ul> What We're Looking For<ul><li>Must have or be willing to obtain Property and Casualty license</li><li>Must have or be willing to obtain Life and Health license </li><li>Fluent in both English and Spanish </li><li>Strong communication and customer service skills</li><li>Detail-oriented and able to multitask</li><li>Previous customer service or insurance experience preferred</li><li>Must be able to commute to our Cedar Rapids, IA office</li></ul> What We Offer<ul><li>Competitive base salary, based on experience</li><li>Performance-based bonuses</li><li>Paid Time Off (vacation, personal, and sick days)</li><li>Parental leave</li><li>Health and dental insurance</li><li>401(k) with employer matching</li><li>Advancement and career development opportunities</li></ul> Why Join Us? At Doug Valentine State Farm Agency, we are passionate about helping people manage the risks of everyday life and recover from the unexpected. We are a supportive, high-performing team that values professionalism, service, and community. If you're looking for a place to grow, make a difference, and be part of something meaningful, wed love to hear from you. Ready to Apply? If you're motivated to succeed and meet the qualifications, apply now with your resume. Qualified applicants will be contacted regarding next steps. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Doug Valentine State Farm Agency

Bilingual Customer Service - Spanish

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Insurance

As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role:<div></div><div> 1. Must have an active Property and Casualty insurance license.</div><div> 2. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position.</div> RESPONSIBILITIES:<ul><li>Answer customer inquiries and provide policy information</li><li>Assist clients with policy changes and updates</li><li>Process insurance claims and follow up with clients</li><li>Maintain accurate records of customer interactions</li></ul> QUALIFICATIONS:<ul><li>Property and Casualty license (required)</li><li>Life and Health license (must be able to obtain)</li><li>Strong communication and interpersonal skills</li><li>Detail-oriented and able to multitask</li><li>Previous customer service experience preferred</li></ul> BENEFITS: <ul><li>Competitive Salary </li><li>Bonus based on performance</li><li>Paid Time Off (personal/sick days and vacation)</li><li>Parental Leave</li><li>Health Insurance</li><li>Dental Insurance</li><li>401(k) with Employer Matching</li><li>Opportunity for advancement </li></ul> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Licensed Insurance Customer Service

Estimator

Turner & Townsend is seeking an experienced Senior Preconstruction Estimator / Quantity Surveyor to manage estimating, benchmarking & commercial management services on a global technology client’s massive data center construction program. From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

Company Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113 offices in 46 countries, we make the difference to projects across the <a href="https://www.turnerandtownsend.com/en/expertise/real-estate/" rel="nofollow">real estate</a>, <a href="https://www.turnerandtownsend.com/en/expertise/infrastructure/" rel="nofollow">infrastructure</a> and <a href="https://www.turnerandtownsend.com/en/expertise/natural-resources/" rel="nofollow">natural resources</a> sectors worldwide.Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.Job Description Turner & Townsend is seeking an experienced Senior Preconstruction Estimator / Quantity Surveyor to manage estimating, benchmarking & commercial management services on a global technology client’s massive data center construction program.To be successful in this position you must have great communication skills and be comfortable operating in a client-facing role. Responsibilities:<ul><li>Take a lead role in managing key relationships with the client, stakeholders and other consultants.</li><li>Develop cost plans and project capital estimates through the design phase, delivering updated cost plans at appropriate design milestones.</li><li>Prepare cost reports and estimate packages, and regularly present to stakeholders.</li><li>Provide commercial input to design optioneering and input into value engineering exercises.</li><li>Manage cost checks and carry out valuations on larger projects. Complete timely, accurate cost checking and valuation processes.</li><li>Provide estimate and cost planning to include producing and presenting the final cost plan with the client, general contractor, and project team.</li><li>Review contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices.</li><li>Margin levels and monthly fee/resource forecasts are kept track of on all commissions.</li><li>Lead the commercial review of the competitive bid process for major trades.</li><li>Benchmarking integration to ensure accurate data capture.</li><li>Communicate or meet with general contractor and owner project manager to gather status information to prepare a cost estimate update.</li><li>Prepare written comments to the general contractor’s submissions, including the executive summary. Coordinate all sources of cost information for cost discussions and suppliers direct from NPA, subs, quantities from A/Es,</li><li>Inform and drive engineering priorities based on cost impact.</li><li>Work proactively with minimal supervision to resolve scheduling issues.</li><li>Knowledge management – Ensuring that key information and learning generated from each commission is inputted into internal databases and shared.</li><li>Process improvement – Identifying and acting upon ways to improve internal systems and processes.</li><li>Lead proposals for new work or variations for existing projects.</li><li>Attend relevant networking events and other promotional opportunities.</li><li>Staff management – Inputting into the formal management of staff and recruitment interviews.</li><li>Financial management – Utilizing the tools provided keep track of the ongoing margin levels and monthly fee/resource forecasts for each commission.</li><li>Review and participate with the design services team and general contractor, in the development of the cost estimates.</li><li>Reconcile changes that occur over the planning phase and assist the general contractor to ensure that their data is accurate.</li><li>Quality Control – Ensuring compliance with quality standards and participation in ISO audits.</li><li>Line management responsibilities are effectively discharged.</li><li>Business development opportunities with existing and new clients, including cross- selling opportunities, are identified and acted upon.</li><li>SOX control responsibilities may be part of this role, which are to be adhered to where applicable.</li></ul>Qualifications <ul><li>Demonstrates excellent presentation, verbal, written, and communication skills.</li><li>Ample experience working in a cost management role on large projects throughout the preconstruction phase.</li><li>Understands cost (material prices, labor, productivities) as well as commit profiles, cashflow, LLE dates, and overall project cost.</li><li>Experience preparing Cost Management estimates and reports.</li><li>Experience with advising clients on value management, and value engineering.</li><li>Experience with key aspects of business development.</li><li>Good organization skills, ability to multi-task, and be a team player.</li><li>Proficiency with Microsoft/ G-suite of applications.</li><li>Strong analytical skills and, advanced proficiency using spreadsheets.</li><li>Excellent interpersonal, verbal and written communication skills.</li><li>Drive to be proactive and self-motivated.</li><li>The tenacity and ambition to inject value and create solutions.</li><li>Ability to develop good working relationships with project teams.</li></ul>Education/ Experience:<ul><li>College or post-graduate degree in Quantity Surveying, Construction Management, Engineering, or a related field with a technical focus or related technical field.</li><li>Experience managing others on a Cost Management team, ensuring they deliver on all accountabilities.</li><li>Demonstrated experience working on large, mission critical construction projects such as Data Centers, High Tech, Manufacturing, industrial or relatable is required.</li><li>Understanding of unit costs and factors which affect construction cost.</li><li>Experience working on Request for Proposal Responses (RFP’s).</li><li>Excellent communicator and thrives in a client facing role.</li><li>MEP experience is beneficial; Mechanical, Electrical and Plumbing estimating experience within the construction industry.</li></ul> Additional Information  *On-site presence and requirements may change depending on our client's needs.Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.Please find out more about us at www.turnerandtownsend.com/All your information will be kept confidential according to EEO guidelines. #LI-MB1<div></div>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: <a href="https://twitter.com/turnertownsend" rel="nofollow">Twitter</a><a href="https://www.instagram.com/ourturnerandtownsend/" rel="nofollow">Instagram</a><a href="https://www.linkedin.com/company/turner-&-townsend/" rel="nofollow">LinkedIn</a>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Turner & Townsend

Senior Preconstruction Estimator - Data Center Construction

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Insurance Office of America

Doug Valentine State Farm Agency

Doug Valentine State Farm Agency

Turner & Townsend