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ADAPTED_NOW

Claims Representative

The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex Commercial Casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, and authorizes and resolves the claim. Responsibilities: As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.

KBSkills

ACTIVE

Description <div>Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist handling Commercial claims across the US.  The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex Commercial Casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, and authorizes and resolves the claim. The Senior Technical Claims Specialist also demonstrates the highest level of expertise and sound judgment in complex matters; often serves as a subject matter expert.  In this position, you may handle primary, umbrella and excess claims, directly or as a Third-Party Administrator (TPA).  Policy Holders retention programs may include Deductibles, Self-Insured Amounts and/or Self-Insured Retentions. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Plano, TX; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Westborough, MA; Las Vegas, NV; Chandler, AZ or Suwanee, GA.  Please note this policy is subject to change. Responsibilities: <ul><li>As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.</li><li>Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit.</li><li>Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.</li><li>Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.</li><li>Responsible for managing the practices and billing activities of outside counsel.</li><li>Accountable for security of financial processing of claims, as well as security information contained in claims files.</li><li>Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).</li><li>Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.</li><li>May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.</li><li>Participates in special projects.</li></ul></div>Qualifications<div><ul><li>Bachelor’s degree and 5 to 7 years claims adjusting experience.</li><li>Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.</li><li>Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly.</li></ul></div>About UsPay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://LMI.co/Benefits" rel="noopener nofollow noreferrer" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices<ul><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" rel="noopener nofollow noreferrer" target="_blank">California</a></li><li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" rel="noopener nofollow noreferrer" target="_blank">Los Angeles Incorporated</a></li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" rel="noopener nofollow noreferrer" target="_blank">Los Angeles Unincorporated</a></li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" rel="noopener nofollow noreferrer" target="_blank">Philadelphia</a></li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" rel="noopener nofollow noreferrer" target="_blank">San Francisco</a></li></ul>

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
 In business since 1912, and headquartered in Boston, today we are the eighth largest global property and casualty insurer based on 2023 gross written premium. We also rank 87th on the Fortune 100 list of largest corporations in the US based on 2023 revenue. As of December 31, 2023, we had $49.4 billion in annual consolidated revenue.
 We employ over 40,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

Liberty Mutual

Senior Technical Claims Specialist, Commercial Complex Auto and General Liability

Analysis Skills

Billing

Claims Management

Claims Processing

Compensation and Benefits

Documentation

Expense Management

Insurance Regulations

Legal

Litigation

Management Strategy

Mentoring

Negotiation Skills

Power Amplifier

Reinsurance

Relationship Management

Resolve Customer Issues

Retention Programs

Team Player

Underwriting

Insurance Agent

About UsIn 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. As one of the largest personal lines insurance agencies in the US, #Comparion Insurance Agents connect members of their local communities with insurance solutions to meet their unique needs, including Auto, Home, and Life products from top national and regional carriers.

Salary

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description We are looking for a Sales Agent to join our team in our Syracuse, NY office. Success in this role will require a strong local network and in-person relationship building in the community. This position has in-office requirements. Pay Details<ul><li>The typical training salary is $55k - $65k</li><li>Through a combination of base, bonuses, and uncapped commissions, typical total first year compensation ranges from $55k - $75k</li><li>Potential for top performers to earn over $100k in their first year</li></ul> Build a career for yourself, not by yourself. As one of the largest personal lines insurance agencies in the US, #Comparion Insurance Agents connect members of their local communities with insurance solutions to meet their unique needs, including Auto, Home, and Life products from top national and regional carriers.Success in this role will require you to build and leverage a strong local network and in-person relationships in the community. This role has in-office requirements.  We encourage you to explore our Insurance Agent role if you are: Highly self-motivated and driven: You're resilient, have a strong work ethic and don't need oversight once you're trained up. You're a natural born leader who manages and organizes time well.Gritty and adaptable: You work well under pressure and can successfully adapt when the unexpected happens. You take ownership of your results.Coachable: You’re a team player who loves to learn from others. You respond to feedback and always seek to continuously improve how you operate.Results-oriented: Friendly rivalries motivate you, you’re competitive, and you go above and beyond to achieve.Charismatic: You’re a people person! You enjoy helping people in your communities stay safe and secure. You cultivate new relationships easily, and your influencing skills are second-to-none. Comparion Insurance Agents enjoy:<ul><li>Uncapped pay including base salary and bonuses, with renewal commissions providing opportunity to increase your earnings each year</li><li>Recognition including prizes and worldwide travel on top of competitive income</li><li>Paid training (including licensing training) and mentorships for employees who want to pursue their career goals</li><li>Sales support, including earning commission for leads even if other team members close the deals</li><li>Comprehensive benefits from day one, including health and dental insurance, 401(k) with company match, company paid pension, paid time off, 401(k) student loan match, tuition reimbursement, family building support</li></ul> QualificationsPreferred Experience<ul><li>Previous employment in a sales role where you have successfully turned prospects into customers.</li><li>A state insurance license—or willingness to earn one with training and support—in Property & Casualty, and Life.</li></ul>Required Skills<ul><li>Effective written and oral communication and presentation skills</li><li>Well-developed persuasion and negotiation skills</li><li>Great interpersonal skills and a proven ability to build relationships with prospective and existing customers</li><li>Effective time management and organizational skills</li><li>Ability to learn insurance coverage and underwriting guidelines</li><li>Familiarity with finding, building and growing leads and customer base</li></ul>About UsIn 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. We offer customers 50 insurance companies with product breadth including auto, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in their communities. Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.      Fair Chance Notices  <ul><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" rel="noopener nofollow noreferrer" target="_blank">California</a> </li><li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" rel="noopener nofollow noreferrer" target="_blank">Los Angeles Incorporated</a> </li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" rel="noopener nofollow noreferrer" target="_blank">Los Angeles Unincorporated</a> </li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" rel="noopener nofollow noreferrer" target="_blank">Philadelphia</a> </li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" rel="noopener nofollow noreferrer" target="_blank">San Francisco</a> </li></ul>

<div dir="ltr" tabindex="0" contenteditable="true">We know you want affordable choices when it comes to insurance. Comparion agents can quote trusted national and regional insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our local agents are in your community and can guide you through the complex process of finding the right insurance coverage. id you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates. Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.</div>

Comparion Insurance Agency

Insurance Agent (Base salary + Uncapped commissions)

salaryMin

salaryMax

payPeriod

currency

Communication Skills

Community Relations

Continuous Improvement

Customer Experience

Insurance

Insurance Underwriting

Interpersonal Skills

Leadership

Licensing

Organizational Skills

Persuasion Skills

Philosophy

Presentation/Verbal Skills

Sales

Sales Closing Skills

Sales Prospecting

Sales Support

Time Management

Willing to Travel

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