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Insurance Investigator

We are currently seeking inspector applicants who are qualified to work in the USA and have a history of direct experience completing commercial line inspections and/or have completed a training course such as, the VIITA Basic Commercial Line Inspector course or its equivalent. commercial building inspection ~ fire safety ~ industrial safety ~ environmental safety ~ construction work ~ customer service ~ online reporting and document handling ~ ability to travel approximately a 50-mile radius.

Salary

ACTIVE

<p><strong><strong>Qualified Field Inspectors for Insurance Loss Control are needed in your area! Immediate placement available.</strong></strong><strong></strong><strong><strong><br/><strong><strong>Especially seeking inspector applicants who are certified to complete Workers Comp inspections.</strong></strong></strong></strong></p><p><strong>Pay:</strong> We pay a competitive standard flat fee per case -based on customer as well as, inspection type and complexity.<br/>The dominant standard flat fee range is $60 - $75, with some exceptions.<br/></p><p><strong>Job Type: </strong>Independent Contractor</p><p><strong>Qualifications</strong></p><p>We are currently seeking inspector applicants who are qualified to work in the USA and have a history of direct experience completing commercial line inspections <strong>and/or</strong> have completed a training course such as, the VIITA Basic Commercial Line Inspector course or its equivalent.</p><p><strong>Full Job Description of the Loss Control Inspector</strong>:</p><p>· Receives assignments electronically and reviews for inspection requirements.</p><p>· Schedules the inspection appointment with the Insured by phone, email, or text.</p><p>· Inspects the property for potential issues or hazards pertaining to utilities/building systems (heating, wiring, plumbing), common areas, maintenance, protections, and life safety, etc. Take 20-35 exterior/interior photos. Take measurements with a measuring wheel or with online tools as needed.</p><p>· Interviews the Insured for operations information, ages of the building systems, etc.</p><p>· Communicates inspection status through online application.</p><p>· Completes the inspection report on the web-based Loss Control 360 system with Rapid Sketch. Returns the completed report electronically (the reports consist of check-off questions, narrative, and digital photos).</p><p><strong>Preferred skills:</strong></p><ul><li>3-5 years' experience providing commercial insurance loss control inspections</li><li>Understanding of commercial property and casualty lines: property, general liability, and worker's compensation</li><li>Ability to work independently, manage your time effectively, and communicate well verbally and in writing</li><li>Comfortable completing reports online and uploading documents</li></ul><p><strong>Other Recommended Skills:</strong></p><p>commercial building inspection ~ fire safety ~ industrial safety ~ environmental safety ~ construction work ~ customer service ~ online reporting and document handling ~ ability to travel approximately a 50-mile radius</p><p><strong>Helpful (but not required) Professional certifications: </strong>CSP, OHST, ALCM, ARM</p><p><strong>H&S Loss Control Inspections, Inc company information</strong>:</p><p>We have provided insurance underwriting Loss Control inspection reports since 1970 and we work directly with insurance Underwriters. Our friendly support staff are available to help you by assigning orders and assisting with questions.</p><p>Despite the challenges presented by recent events, H&S has been continuing to grow and successfully serve our customers with excellent reports and time service!</p><p>We look forward to hearing from all qualified applicants!</p>

H & S Loss Control Inspections

Topeka, KS - Field Inspector - Insurance Loss Control

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ADAPTED_NOW

Customer Services Representative

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

<strong>Company :</strong><br/><br/>United Concordia Dental<br/><br/><strong>Job Description :</strong><br/><br/><br/><strong>JOB SUMMARY</strong><br/><br/><br/>This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards.<br/><br/><br/><strong>ESSENTIAL RESPONSIBILITIES</strong><br/><br/><br/>+ Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner.<br/><br/>+ Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.<br/><br/>+ Meet all production, quality, and adherence standards. Attends all required training classes.<br/><br/>+ Elevate issues to next level of supervision, as appropriate.<br/><br/>+ Maintain accurate records, including timekeeping records.<br/><br/>+ Other duties as assigned or requested.<br/><br/><br/><strong>EDUCATION</strong><br/><br/><br/><strong>Required</strong><br/><br/><br/>+ High School Diploma or GED<br/><br/><br/><strong>Substitutions</strong><br/><br/><br/>+ None<br/><br/><br/><strong>Preferred</strong><br/><br/><br/>+ None<br/><br/><br/><strong>EXPERIENCE</strong><br/><br/><br/><strong>Required</strong><br/><br/><br/>+ 6 months of Customer Service in a customer facing role<br/><br/><br/><strong>Preferred</strong><br/><br/><br/>+ Customer Service in a call-center environment<br/><br/>+ Customer Service in a Healthcare related call-center environment strongly preferred<br/><br/><br/><strong>LICENSES or CERTIFICATIONS</strong><br/><br/><br/><strong>Required</strong><br/><br/><br/>+ None<br/><br/><br/><strong>Preferred</strong><br/><br/><br/>+ None<br/><br/><br/><strong>SKILLS</strong><br/><br/><br/>+ Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards.<br/><br/>+ Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally.<br/><br/>+ Ability to take direction and to navigate through multiple systems simultaneously.<br/><br/>+ Ability to maintain composure under stressful and fast-paced conditions.<br/><br/>+ Strong written and verbal communication skills<br/><br/>+ Ability to communicate complex information in a simple, customer facing way<br/><br/><br/><strong>Language (Other than English):</strong><br/><br/><br/>None<br/><br/><br/><strong>Travel Requirement:</strong><br/><br/><br/>0% - 25%<br/><br/><br/><strong>PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS</strong><br/><br/><br/><strong>Position Type</strong><br/><br/><br/>Office-based<br/><br/><br/>Teaches/Trains others regularly<br/><br/><br/>Rarely<br/><br/><br/>Travels regularly from the office to various work sites or from site-to-site<br/><br/><br/>Does Not Apply<br/><br/><br/>Works primarily out-of-the office selling products/services (Sales employees)<br/><br/><br/>Does Not Apply<br/><br/><br/>Physical Work Site Required<br/><br/><br/>No<br/><br/><br/>Lifting up to 10 pounds<br/><br/><br/>Constantly<br/><br/><br/>Lifting 10 to 25 pound<br/><br/><br/>Rarely<br/><br/><br/>Lifting 25 to 50 pounds<br/><br/><br/>Rarely<br/><br/><br/><strong>_Disclaimer:_</strong> _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._<br/><br/><br/><strong>_Compliance Requirement_</strong> _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._<br/><br/><br/>_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._<br/><br/><br/>_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._<br/><br/><br/><strong>Pay Range Minimum:</strong><br/><br/><br/>$19.01<br/><br/><br/><strong>Pay Range Maximum:</strong><br/><br/><br/>$23.72<br/><br/><br/>_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._<br/><br/><br/>Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.<br/><br/><br/>We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.<br/><br/><br/>For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org<br/><br/><br/>California Consumer Privacy Act Employees, Contractors, and Applicants Notice<br/><br/><br/>Req ID: J268078

Highmark Health

Associate Customer Service Representative

FULL_TIME

Insurance Agent

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Fully Remote | Supporting: Producer Operations Team, provides support to new producers during their first 3-6 months with account management and service, while also providing temporary assistance to other IOA account teams as needed.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> </p></div><div><p><b>Fully Remote | Supporting: </b>Producer Operations Team, provides support to new producers during their first 3-6 months with account management and service, while also providing temporary assistance to other IOA account teams as needed.<br/><b>Book Focus: </b>General, Contractor, Professional Liability, Real Estate (required)</p><p> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of account management experience, or 5+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $70K to $90K per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Commercial Lines Account Manager - Producer Operations Team (Fully Remote)

Jobvite Talemetry Organic Easy Apply

Account Manager

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Strongly Preferred: CISR, CIC, CRIS and/or CPCU designations / 7-10+ years experience as a Commercial Lines Account Manager.

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Manager - Commercial Lines</b> <br/><b>Fully Remote</b> (EST and CST only) | <b>Supporting:</b>Columbia, SC <b>| Book Focus: </b>General, Contractors<br/><b>Required: </b>active P&C license / minimum 5+ years experience as a Commercial Lines Account Manager</p><p><b>Strongly Preferred: </b>CISR, CIC, CRIS and/or CPCU designations / 7-10+ years experience as a Commercial Lines Account Manager<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b>Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence:</b> Maintain a high degree of technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Direct daily activities and workflow of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service:</b> Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5+ years of account management experience, or 7+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active property & casualty licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $75,000.00 to $100,000.00 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Senior Account Manager (Fully Remote Opportunity)

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H & S Loss Control Inspections

Highmark Health

Insurance Office of America

Insurance Office of America