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We are onboarding independent customer service contractors to support customer care programs for nationally recognized brands. This opportunity is best suited for individuals who can work independently, follow structured processes, and meet performance expectations without constant supervision.

Please read over before applying. We are onboarding independent customer service contractors to support customer care programs for nationally recognized brands. This opportunity is best suited for individuals who can work independently, follow structured processes, and meet performance expectations without constant supervision. <h3 style="color:rgb( 23 , 27 , 39 );font-family:'puviregular' , sans-serif;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">What the Work Involves </h3><ul style="color:rgb( 23 , 27 , 39 );font-family:'puviregular' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li>Handling inbound and outbound customer service interactions </li><li>Resolving customer inquiries professionally and efficiently </li><li>Accurately documenting call details and outcomes </li><li>Meeting attendance, quality, and performance benchmarks </li></ul><h3 style="color:rgb( 23 , 27 , 39 );font-family:'puviregular' , sans-serif;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Important Details (Upfront & Transparent) </h3><ul style="color:rgb( 23 , 27 , 39 );font-family:'puviregular' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li>This is an independent contractor opportunity, not an employee role. </li><li>Certification and registration requirements apply </li><li>Contractors are responsible for managing their schedule and performance </li></ul><div> </div> <h3>Requirements</h3><h3>Basic Requirements </h3><ul><li>High school diploma or GED </li><li>Strong communication and typing skills </li><li>Comfort navigating multiple systems simultaneously </li><li>Dedicated home workspace with stable wired internet </li><li>Windows 11 PC (8 GB RAM minimum; 16 GB preferred) </li><li>USB headset and wired internet (Not needed to apply but required prior to start) </li></ul><div> </div> <h3>Benefits</h3>Position Highlights: <ul><li>100% Remote – work from your home office </li></ul><h3 style="color:rgb( 23 , 27 , 39 );font-family:'puviregular' , sans-serif;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Compensation </h3><ul style="color:rgb( 23 , 27 , 39 );font-family:'puviregular' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li>Contract pay typically ranges $12–$15 per hour, depending on program </li><li>Performance-based opportunities available on select programs </li></ul><div> </div>

ALONJA Enterprises LLC

Remote Customer Service Contractor -Independent

Benchmarking

Communication Skills

Customer Support/Service

High School Diploma

Microsoft Windows Operating System

Onboarding

Resolve Customer Issues

Schedule Development

Typing

Zoho

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service / Sales Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service / Sales Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities include but not limited to:<ul><li> Establish customer relationships and follow up with customers, as needed</li><li> Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li><li> Use a customer-focused, needs-based review process to educate customers about insurance options</li><li> Maintain a strong work ethic with a total commitment to success each and every day</li></ul>As an Agent Team Member, you will receive...<ul><li>Base pay plus commissions/Bonus</li><li> Paid Time Off (vacation and personal/sick days)</li><li> Valuable experience</li><li> Growth potential/Opportunity for advancement within my office</li></ul>Requirements<ul><li>Bilingual (Spanish/English)</li><li>Property & Casualty license (required)</li><li>Life and Health license </li><li> Excellent interpersonal skills</li><li> Excellent communication skills - written, verbal and listening</li><li> People-oriented</li><li> Organizational skills</li><li> Self-motivated</li><li> Detail oriented</li><li> Proactive in problem solving</li><li> Dedicated to customer service</li><li> Able to learn computer functions</li><li> Pride in getting work done accurately and timely</li><li> Ability to work in a team environment</li><li> Ability to multi-task</li><li> Provide timely and thorough activity reports to agent</li><li> Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education</li></ul> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Cathy Nuetzi - State Farm Agency

Licensed Insurance Customer Service

Billing

Business Growth

Customer Experience

Customer Relations

Customer Training

Detail Oriented

English Language

Insurance

Interpersonal Skills

Licensing

Multilingual

Multitasking

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Sales

Spanish Language

Team Player

Time Management

Training Program

Writing Skills

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