Duties and Responsibilities** + Responsible for coordinating and managing assigned project deliverables, ensuring alignment to defined scope, timelines, company strategy, and organizational priorities + Manage and track resource allocation across cross-functional teams to ensure timely delivery of project milestones + Provide clear, concise project status updates to both clients and internal stakeholders + Proactively identify, track, and communicate risks, dependencies, and blockers that may impact delivery timelines + Work across cross-functional teams (e.g., technical, operations, client stakeholders) to coordinate deliverables, remove blockers, and ensure alignment on priorities, timelines, and outcomes + Provide day-to-day coordination and direction to project team members to ensure deliverables are completed accurately and on schedule + Act as a key team member in client interactions, including participating in meetings, assessing client needs to ensure alignment and progress, and executing agreed-upon action items and commitments in a timely fashion + Support and encourage a culture of collaboration and continuous improvement with an emphasis on communication, client satisfaction, operational efficiency and risk mitigation + Other duties as assigned **Required Skills** + Strong critical thinking and problem-solving skills in a matrixed environment, particularly when managing competing priorities, timelines, and resource constraints + Strong written and verbal communication skills + Ability to coordinate multiple workstreams simultaneously, track deliverables, and ensure clarity on ownership, timing, and next steps + Highly organized and detail-oriented + Consistently exercises sound judgement and independent, thoughtful decision-making + Proficient in Microsoft Office tools (Word, Excel, PowerPoint) + Experience with project tracking or collaboration tools (e.g., Jira, SharePoint, Teams) preferred + Commitment to delivering high-quality client service and contributing to a positive, collaborative team environment **Qualifications** + Bachelor's degree or equivalent experience required + 5 years of work experience in project management capacity, and/or client relationship management + Project Management Professional (PMP) certification or equivalent project management training/experience preferred **Working Conditions** + Office Setting, Primarily Remote. Services: + Teaching + Learning Solutions + Data Systems + IT Solutions + Financial Solutions + Equity in Education + Equitable Education + Recovery Services Serves as the Project Manager for software implementations and post-implementation services management and maintenance using project management and client service best practices.