FULL_TIME

FEED

UNKNOWN

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Fully Remote | Supporting: Producer Operations Team, provides support to new producers during their first 3-6 months with account management and service, while also providing temporary assistance to other IOA account teams as needed.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> </p></div><div><p><b>Fully Remote | Supporting: </b>Producer Operations Team, provides support to new producers during their first 3-6 months with account management and service, while also providing temporary assistance to other IOA account teams as needed.<br/><b>Book Focus: </b>General, Contractor, Professional Liability, Real Estate (required)</p><p> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of account management experience, or 5+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $70K to $90K per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Commercial Lines Account Manager - Producer Operations Team (Fully Remote)

Jobvite Talemetry Organic Easy Apply

OTHER

As we continue our rapid expansion in 3D virtual tours and property data collection, your expertise, attention to detail, and commitment to delivering outstanding service will be essential in helping us provide top-quality results to our clients. Position Overview: As a Property Data Collector, you will employ Asteroom's cutting-edge equipment and user-friendly mobile apps to capture critical property data and create immersive 360° property tours.

<p>Asteroom is seeking licensed Home Inspectors to join our growing team. If you're a seasoned professional with experience inspecting residential properties, we want to hear from you. As we continue our rapid expansion in 3D virtual tours and property data collection, your expertise, attention to detail, and commitment to delivering outstanding service will be essential in helping us provide top-quality results to our clients.</p><p>Position Overview:</p><p>As a Property Data Collector, you will employ Asteroom's cutting-edge equipment and user-friendly mobile apps to capture critical property data and create immersive 360° property tours. This role offers a unique opportunity to leverage your home inspection skills while being part of an exciting technological shift in the real estate sector.</p><p>Requirements:</p><p>	•	6+ months of related experience in real estate, data collection, or photography – OR – 12+ months of demonstrated exceptional customer service</p><p>	•	Licensed Home Inspectors strongly preferred</p><p>	•	Willingness to perform work as an Independent Contractor</p><p>	•	Ability to travel and work in client homes (with compensation)</p><p>	•	Passion for delivering excellent customer service and results</p><p>	•	Ability and willingness to pass an independently paid background check</p><p>	•	Mobile device capable of running our applications</p><p>	•	Solid understanding of property data collection, virtual tours, and relevant industry knowledge</p><p>	•	Strong analytical, organizational, and problem-solving skills</p><p>	•	Professional appearance and adherence to dress codes while on site</p><p>	•	Excellent verbal and written communication skills</p><p>	•	Ability to prioritize and manage multiple tasks simultaneously</p><p>Benefits:</p><p>	•	Comprehensive virtual preparation resources, delivered in modules, with live trainer review</p><p>	•	Ongoing education and feedback to help you improve and secure more assignments</p><p>	•	Independent contractor (1099) status</p><p>	•	Compensation of $75 per assignment, plus additional pay for mileage and property complexities</p><p>	•	Opportunities for more work and inclusion on Asteroom's panels</p><p>	•	Flexible work environment: both on the road and in homeowners' homes</p><p>	•	Must have or be willing to obtain an EIN (Employer Identification Number) or operate under an LLC or registered business name.</p><p>Job Types: Part-time, Contract</p><p>Pay: $60.00 - $75.00 per hour</p><p>Expected Hours: 1 – 10 per week</p><p>Schedule:</p><p>	•	Choose your own hours</p><p>	•	Day shift</p><p>	•	Monday to Friday</p><p>	•	Weekends as needed</p><p>License/Certification:</p><p>	•	Driver's License (Required)</p>

Asteroom

Home Inspector

BreezyHR

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Insurance Office of America

Asteroom

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