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Ross Lopez - State Farm Agency, located in Brentwood, CA is currently looking for a talented, caring, professional to join our team as a Bilingual (Spanish/English) Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

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<div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important">Ross Lopez - State Farm Agency, located in Brentwood, CA is currently looking for a talented, caring, professional to join our team as a Bilingual (Spanish/English) Customer Service Representative. This is a Customer Service-focused position for a well-established State Farm Agent.</div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"></div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"> If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.</div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"></div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"><strong>Responsibilities include but not limited to:</strong></div><ul style="color:rgba( 0 , 0 , 0 , 1 )"><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Answer phones and greet clients</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Establish customer relationships and follow up with customers, as needed</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Use a customer-focused, needs-based review process to educate customers about insurance options</li></ul><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"></div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"><p style="font-family:sans-serif;font-size:16px">As an Agent Team Member, you will receive...</p><ul style="font-family:sans-serif;font-size:14px"><li>Hourly pay</li><li>Monthly & annual bonus</li><li>Commission based on performance & results<br/></li><li>Paid time off (vacation and personal/sick days)</li><li>Valuable experience</li><li>Growth potential/Opportunity for advancement within my office</li></ul><p style="font-family:sans-serif;font-size:16px"/><p style="font-family:sans-serif;font-size:16px">Compensation: $14-$17 per hour (based on experience and insurance licenses)</p></div><ul style="color:rgba( 0 , 0 , 0 , 1 )"></ul><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"></div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"><strong>Requirements:</strong></div><ul style="color:rgba( 0 , 0 , 0 , 1 )"><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside">Bilingual English/Spanish </li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside">Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Excellent communication skills - written, verbal and listening</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Self-motivated</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Detail oriented</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Proactive in problem solving</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Ability to work in a team environment</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Ability to assess customer needs and conduct effective interviews</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"> Ability to effectively relate to a customer</li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"><strong>Property Casualty license (must be able to obtain)</strong></li><li style="font-size:11pt;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;direction:ltr;list-style-position:inside"><strong>Life and Health license (must be able to obtain)</strong></li></ul><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"></div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.</div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"></div><div style="border:0;font-size:11pt;line-height:inherit;font-family:'aptos' , 'aptos_embeddedfont' , 'aptos_msfontservice' , 'calibri' , 'helvetica' , sans-serif;margin:0 0 1em;padding:0;vertical-align:baseline;direction:ltr;color:rgba( 0 , 0 , 0 , 1 ) !important"> This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.</div><div></div>

Ross Lopez - State Farm Agency

Bilingual Customer Service - Spanish

Billing

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Customer Training

Customer/Client Research

Detail Oriented

English Language

Field Sales

Inside Sales

Insurance

Interviewing Skills

Licensing

Multilingual

Needs Assessment

Presentation/Verbal Skills

Problem Solving Skills

Retail Sales

Sales

Spanish Language

Team Player

Telemarketing

Telephone Skills

Training Program

Writing Skills

Staffmyagency

OTHER

The successful candidate will be expected to operate both systems remotely using Graphical User Interfaces (GUIs) and perform site maintenance including electrical distribution, high voltage -equipment, digital circuits analog circuits, vacuum controls, compressed air controls and/or major system configurations across multiple engineering disciplines. North Wind Services (NWS), is actively seeking individuals who can contribute to national security within the science, technology, and engineering fields as part of our supplemental labor team at vital federal research and development installations supporting the Department of Energy.

<p><strong>Job Title: Engineering Technician V – PCS Operations & Maintenance (NWS 00810)</strong></p><p>North Wind Services (NWS), is actively seeking individuals who can contribute to national security within the science, technology, and engineering fields as part of our supplemental labor team at vital federal research and development installations supporting the Department of Energy. NWS has an established history of contributing to the success of their customer's mission. Available employment opportunities may range from administrative and logistical support to advanced technical positions.</p><p>Qualified applicants must be a US citizen, at least 18 years of age, and able to meet pre-employment requirements including any required physicals, drug screen, and/or background investigation to satisfy clearance requirements from the Department of Energy.</p><p>Successful candidates will be employees of NWS, a premier government contractor charged with employing highly motivated and well-qualified personnel who can advance the missions of the Lawrence Livermore National Laboratory in Livermore, CA. Though employed by NWS, the employee will take day-to-day direction from technical personnel employed directly by the research laboratories. Administrative functions such as pay, benefits, Human Resource, and Employment Management are provided by NWS.</p><p>This position supports the National Ignition Facility (NIF) which is the world's largest and most energetic laser facility ever built. NIF is also the most precise and reproducible laser as well as the largest optical instrument. The giant laser has nearly 40,000 optics, which precisely guide, reflect, amplify, and focus 192 laser beams onto a fusion target about the size of a pencil eraser.</p><p><br/>
 The NIF&PS Directorate has an opening for an Engineering Technician V. The NIF laser is the world's most powerful laser system, capable of producing over 2 MJ of optical energy. The successful candidate will operate the Power Conditioning System (PCS) and the Plasma-Electrode Pockels Cell (PEPC) systems through the high-level computer control system following detailed procedures. The PCS employs one hundred ninety-two high voltage (24 KV), high-energy (1.7 MJ per module) capacitor bank modules used to power the large flash lamps in the NIF solid-state laser amplifiers. The PEPC system employs high voltage electronics and sophisticated controls hardware and software to implement an optical switch topology for the 192 beams of the NIF main laser. These systems include: high voltage power supplies, pulsed power hardware and circuits, analog, and digital controls hardware and software, embedded computers and diagnostics. The successful candidate will be expected to operate both systems remotely using Graphical User Interfaces (GUIs) and perform site maintenance including electrical distribution, high voltage -equipment, digital circuits analog circuits, vacuum controls, compressed air controls and/or major system configurations across multiple engineering disciplines. Primary interactions will be with the lead operators, shot directors, system managers and electrical engineering support personnel.<br/><br/>
 NIF is a 24/7 operational facility, and operators typically work a 12-hour shift to support operations, with the last two hours of each shift being overtime. The dayshift working hours are from 6:30AM-7:30PM and the owl shift hours are from 6:30PM-7:30AM. Dayshifts work either Sunday-Tuesday and ending every other Wednesday, or Thursday to Saturday and starting every other Wednesday. Owl shifts work either Sunday to Tuesday and start every other Saturday night or Wednesday to Friday and end every other Saturday night. 12-hour shifts are not guaranteed and may change in the future.</p><p>The successful candidate will be required to pass various on-site training modules to pursue work assignments.</p><p><strong><u>Essential Duties<br/></u></strong>- Operate the Power Conditioning System (PCS) and Plasma-Electrode Pockels Cell (PEPC) using high-level computer controls to support the world's most powerful laser at the National Ignition Facility.<br/>- Diagnose and resolve issues with high-voltage modules, analog and digital circuits, and control systems using state-of-the-art diagnostic tools such as oscilloscopes and computer-based systems<br/>- Perform hands-on maintenance and acceptance testing of critical components, including plasma pulse generators and turbo pumps, to ensure equipment is always ready for high-stakes operations.<br/>- Accurately document repairs, maintenance actions, and system status, and communicate effectively to ensure smooth shift transitions and minimal downtime.<br/>- Manage spare parts inventory for critical systems, ensuring that essential components are always available.<br/>- Follow detailed safety procedures to render high-voltage systems safe for maintenance, conduct area “sweeps” before laser operations, and uphold rigorous Environmental, Safety & Health (ES&H) standards.<br/>- Provide input on new and existing procedures, automate trend reviews, and contribute to a culture of innovation and excellence.<br/>- Work closely with scientists, engineers, and technicians to solve complex problems and deliver mission-critical results in a 24/7 operational environment.</p><p><strong><u>Essential Skills, Knowledge, and Abilities<br/></u></strong>- AA/AS degree in Electronics Technology, or at least four years of equivalent experience.<br/>- Strong knowledge of electrical schematics, assembly drawings, analog and digital circuits.<br/>- Skilled in troubleshooting, repairing, and upgrading high-voltage and power systems, control hardware, and vacuum or mechanical technologies.<br/>- Comfortable with computer-based control systems and diagnostics, and able to learn new technologies quickly.<br/>- Proficient with hand tools and mechanical assemblies; adept at cable terminations, connectors, and timing documentation.<br/>- Capable of making independent, logical decisions under pressure and with minimal supervision.<br/>- Deep understanding of safe work practices in high-voltage environments.<br/>- Excellent written and verbal communication skills; organized, reliable, and proactive in a fast-paced, multidisciplinary team setting.</p><p><strong><u>Desired Skills, Knowledge, and Abilities<br/></u></strong>- Familiarity with fiber optic cables.<br/>- Experience with creating and maintaining documentation (including simple schematics).<br/>- Familiarity with Windows operating systems, PCs, networked drives and servers, web-based applications, and embedded computers.<br/>- Experience with Microsoft Office and LabVIEW.<br/>- Experience operating or maintaining vacuum systems and low-pressure (100 psi) systems.<br/>- Experience with lock-out tag-out (LOTO) procedures.<br/>- Experience in the design and implementation of electronic/computer controls as well as actuators, motors, pneumatics, and sensors.</p><p><strong><u>Special Requirements<br/></u></strong><strong>Pre-Placement Medical Exam</strong>: A job-related pre-placement medical examination may be required.<br/><strong>Pre-employment drug test</strong>: External applicant(s) selected for this position will be required to pass a post-offer, pre-employment drug test. This includes testing for the use of marijuana as Federal Law applies to us as a Federal Subcontractor.<br/><strong>Anticipated Government Clearance Level</strong>: <strong>Q</strong> (position will be cleared to this level). Applicants selected will be subject to a federal background investigation and must meet eligibility requirements for access to classified information or matter. In addition, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship. If you hold multiple citizenships (U.S. and another country), you may be required to renounce your non-U.S. citizenship before a DOE L or Q clearance will be processed/granted.</p><p>North Wind Services offers a competitive pay and benefits package to include health, life and disability insurance benefits, 401(k) with company match, generous paid leave, and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.</p><p>Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline 1-208-528-8714 for assistance.</p><p>North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.</p>

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Bilingual Customer Service - Spanish Ross Lopez - State Farm Agency

Engineering Technician V - PCS Maintenance (NWS 00810) North Wind Group

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