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Insurance Agent

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

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DescriptionJob Description:Title: Account Manager - Commercial Lines Fully Remote (Eastern or Central Time Zone candidates) Supporting: Charleston, SC | Book Focus: General, Construction, Contractors    Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.   Key Responsibilities: <ul><li>Technical Competence: Maintain technical competence and industry expertise. </li></ul><ul><li>Team Leadership: Direct daily activities of the account management team. </li></ul><ul><li>Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </li></ul><ul><li>Policy Management: Manage policy expirations and renewals. </li></ul><ul><li>Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </li></ul><ul><li>Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </li></ul><ul><li>System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </li></ul><ul><li>Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. </li></ul><ul><li>Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. </li></ul><ul><li>Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </li></ul><ul><li>Policy Compliance: Stay updated on company policies and procedures. </li></ul><ul><li>Continuous Improvement: Seek and adopt best practices to improve individual and team performance. </li></ul><ul><li>Champion IOA Values: Demonstrate integrity and leadership. </li></ul>  Ideal Candidate Qualifications: <ul><li>3+ years of commercial lines account management experience, or 5+ years in the insurance industry </li></ul><ul><li>Thorough knowledge of insurance brokerage and client needs </li></ul><ul><li>Required active property & casualty licensing; professional designation (CIC or equivalent) preferred </li></ul><ul><li>Strong analytical, problem-solving, and decision-making skills </li></ul><ul><li>Exceptional customer service, communication, multitasking, and organizational skills </li></ul><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul><ul><li>High School Diploma (or equivalent) </li></ul>  What We Offer: <ul><li>Competitive salaries and bonus potential </li></ul><ul><li>Company-paid health insurance </li></ul><ul><li>Paid holidays, vacations, and sick time </li></ul><ul><li>401K with employer match </li></ul><ul><li>Employee stock plan participation </li></ul><ul><li>Professional growth and career progression opportunities </li></ul><ul><li>Respectful culture and work/family life balance </li></ul><ul><li>Community service commitment </li></ul><ul><li>Supportive teammates and a rewarding work environment </li></ul>  What to Expect (Application Process): <ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul>Salary RangeThe expected pay range for this position is $60K to $90K per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Commercial Lines Account Manager - Construction, Contractors (Fully Remote Opportunity)

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Insurance

Our State Farm Agency in Baton Rouge is seeking a professional, licensed, and customer-focused Insurance Customer Service Representative to join our team. If you are passionate about helping clients, enjoy problem-solving, and want to grow your career in Property & Casualty (P&C)insurance, this role is for you.

Our State Farm Agency in Baton Rouge is seeking a professional, licensed, and customer-focused Insurance Customer Service Representative to join our team. If you are passionate about helping clients, enjoy problem-solving, and want to grow your career in Property & Casualty (P&C)insurance, this role is for you.Qualifications Must Haves: Active P&C Insurance License Previous experience in an insurance agency or customer service role Ability to work on-site in Baton Rouge (not remote) Strong communication, organizational, and customer service skills Detail-oriented, proactive, and motivated to help clients understand insurance optionsRemote Opportunity available if you have recent State Farm Experience and currently reside in Louisiana. Responsibilities: Provide excellent customer service via phone and in-person interactions Build and maintain strong client relationships Educate clients on insurance policies, coverage options, claims, billing, and transfers Perform needs-based policy reviews to recommend coverage options Assist the agent with daily office tasks and reporting Ensure timely and accurate follow-up on all client requests Enhance the overall State Farm insurance customer experienceBenefits: Competitive salary plus performance-based bonuses Paid Holidays and Paid Time Off Health Insurance Retirement Plan Professional development and career growth in insurance sales and serviceIdeal Candidate: Licensed in P&C insurance Experienced in insurance office operations Excellent written, verbal, and listening communication skills Detail-oriented, organized, and self-motivated Comfortable using insurance software and computer systems Team player who can multitask and work efficiently Committed to continuing education and staying up-to-date on product changesHow to Apply: If you are a licensed insurance professional ready to advance your career in insurance customer service, submit your resume today. Qualified candidates will be contacted regarding the next steps in the interview process.Important Notice: This position is with a State Farm independent contractor agent, not State Farm Insurance Companies. Employees of the agent must complete all required licensing, training, and onboarding. State Farm agents are independent contractors and hire their own staff.

R K Mehrotra - State Farm Agency

Licensed Insurance Customer Service

dstribute

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to:<ul><li> Establish customer relationships and follow up with customers, as needed.</li><li> Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.</li><li> Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li> Maintain a strong work ethic with a total commitment to success each and every day.</li></ul> As an Agent Team Member, you will receive...<ul><li> Salary plus /bonus</li><li> Paid time off (vacation and personal/sick days/ holidays)</li><li>Retirement plan</li><li> Valuable experience</li><li> Growth potential/Opportunity for advancement within my office</li></ul> Requirements<ul><li>Property & Casualty license</li><li>Life and Health license</li><li> Excellent interpersonal skills</li><li> Excellent communication skills - written, verbal and listening</li><li> People-oriented</li><li> Organizational skills</li><li> Self-motivated</li><li> Detail oriented</li><li> Proactive in problem solving</li><li> Dedicated to customer service</li><li> Able to learn computer functions</li><li> Pride in getting work done accurately and timely</li><li> Ability to work in a team environment</li><li> Ability to multi-task</li><li> Provide timely and thorough activity reports to agent</li><li> Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education</li></ul> If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Bill Barkas - State Farm Agency

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

HOUR

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualtylicenseis required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to:<ul style="margin:0;padding:0;list-style:none;border:0;font-size:14px;vertical-align:baseline"><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Establish customer relationships and follow up with customers, as needed.</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Maintain a strong work ethic with a total commitment to success each and every day.</li></ul> You will receive:<ul style="margin:0;padding:0;list-style:none;border:0;font-size:14px;vertical-align:baseline"><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">$15 - $25/hour based on licensing and experience </li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Commission opportunity for licensed staff </li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Paid time off (vacation and personal/sick days)</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Retirement plan </li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Valuable experience</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Growth potential/Opportunity for advancement within my office</li></ul> Requirements:<ul style="margin:0;padding:0;list-style:none;border:0;font-size:14px;vertical-align:baseline"><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Customer service experience preferred</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">SalesForce experience preferred </li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Excellent communication skills - written, verbal and listening</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Self-motivated</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Detail oriented</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Proactive in problem solving</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Ability to work in a team environment</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Ability to assess customer needs and conduct effective interviews</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Ability to effectively relate to a customer</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Property Casualty license required</li><li style="margin:0;padding:0;border:0;font-size:14px;vertical-align:baseline">Life and Health license (must be able to obtain within 3 - 6 months of hire) </li></ul> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Clay Stewart - State Farm Agency

Customer Services Representative

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities include but not limited to:<ul><li> Establish customer relationships and follow up with customers, as needed</li><li> Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li><li> Use a customer-focused, needs-based review process to educate customers about insurance options</li><li> Maintain a strong work ethic with a total commitment to success each and every day</li></ul>You will receive:<ul style="font-size:14px"><li style="font-size:14px">$15 - $25/hour based on licensing and experience </li><li style="font-size:14px">Commission opportunity for licensed staff </li><li style="font-size:14px">Paid time off (vacation and personal/sick days)</li><li style="font-size:14px">Retirement plan </li><li style="font-size:14px">Valuable experience</li><li style="font-size:14px">Growth potential/Opportunity for advancement within my office</li></ul> Requirements:<ul style="font-size:14px"><li style="font-size:14px">Customer service experience preferred</li><li style="font-size:14px">SalesForce experience preferred </li><li style="font-size:14px">Excellent communication skills - written, verbal and listening</li><li style="font-size:14px">Self-motivated</li><li style="font-size:14px">Detail oriented</li><li style="font-size:14px">Proactive in problem solving</li><li style="font-size:14px">Ability to work in a team environment</li><li style="font-size:14px">Ability to assess customer needs and conduct effective interviews</li><li style="font-size:14px">Ability to effectively relate to a customer</li><li style="font-size:14px">Property Casualty license (must be able to obtain)</li><li style="font-size:14px">Life and Health license (must be able to obtain)</li></ul><ul></ul> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Customer Service Representative

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Insurance Office of America

R K Mehrotra - State Farm Agency

Bill Barkas - State Farm Agency

Clay Stewart - State Farm Agency

Clay Stewart - State Farm Agency