This is a short-term, high-impact role ideal for a college student studying computer science, IT, or a related field who has an interest in site reliability engineering, IT support, or systems work, and who wants real exposure to incident triage in a live production environment. Your job is to be physically present at the school, reproduce the issues in the moment they occur, capture clean technical evidence (logs, screenshots, network traces, repro steps), and report them back to our engineering team in a way that enables us to fix them quickly.