FULL_TIME

FEED

OTHER

Compares planned versus actual performance reports to identify best practices, root causes for service failures, and operational adjustments. The Service Center Manager participates in sales team meetings to understand customer requirements and expectations and provide operational expertise.

Job DescriptionJob Title: Manager, Service Center Job Summary: This position oversees the day-to-day operations of TFF Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and improve service level results. The Service Center Manager participates in sales team meetings to understand customer requirements and expectations and provide operational expertise. Job Responsibilities: <ul><li> Reviews projected performance plans to verify the correct number of drivers and routes are allocated. </li><li> Compares planned versus actual performance reports to identify best practices, root causes for service failures, and operational adjustments. </li><li> Observes dock operations to ensure established work procedures are followed. </li><li> Participates in new hire orientation meetings to communicate expectations, company policies, and service and productivity goals. </li><li> Communicates updated corporate policies and service center work rules. </li><li> Manages and maintains customer relationships, resolves issues, and retains customers. </li><li> Identifies individual and team skill gaps and developmental opportunities. </li><li> Oversees Managers and Supervisors. </li></ul> Job Requirements: <ul><li> U.S. citizen or otherwise authorized to work in the U.S. </li><li> Excellent Verbal and Written Communication Skills- Required </li><li> Bachelor's Degree or international equivalent - Preferred </li></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=b456cd7d8dfb537ab0d796f02d484e9f&view" width="1"/>

TForce Freight

Service Center Manager - TForce Freight

Best Practices

Cargo/Freight

Communication Skills

Corporate Communications

Corporate Policies

Customer Relationship Management (CRM)

Customer Retention/Renewal

Data Analysis

Develop and Maintain Customers

Employee Orientation

Operational Audit

Performance Analysis

Presentation/Verbal Skills

Procedure Development

Resolve Customer Issues

Sales

Team Lead/Manager

Team Player

United States Citizen

Writing Skills

equestftpin

UNKNOWN

Conduct research on current corporate swag trends and competitor offerings to inform innovative and impactful strategies for corporate store; conceptualize creative ideas for items in support of the rebrand. Undergraduate within 1-2 years of graduation, working towards a bachelor's degree preferably in business, marketing, communications, advertising or related field of study, and with a competitive academic standing.

YEAR

Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more aboutwhat makes us different and how you can make your mark as a Brand Management Intern at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As a Brand Management Intern, you will play a crucial role in supporting our brand and corporate communications team. You will assist with projects in a variety of areas, including development and implementation of brand marketing strategy, brand management, and brand governance. This internship offers a unique opportunity to gain hands-on experience in brand, marketing, and communications during a multi-year rebrand. This Internship will run from early June to August and is a fully remote internship.Schedule: Monday – Friday, 9 to 5Key Responsibilities: <ul><li>Assist with projects related to the ongoing rebrand, including preparation of presentations for training and meetings, making updates to brand governance documents, and brand inbox management. </li><li>Conduct research of competitor brand awareness activity; analyze data, propose, and build strategic proposals of creative brand marketing and communication strategies for the new brand. </li><li>Assist with ongoing promotion of brand awareness assets on social media channels; propose new ideas for repurposing of content (graphics, videos, copy). </li><li>Conduct research on current corporate swag trends and competitor offerings to inform innovative and impactful strategies for corporate store; conceptualize creative ideas for items in support of the rebrand. </li><li>Assist the brand and corporate communications with projects as needed. </li></ul>Education and Experience: <ul><li>Undergraduate within 1-2 years of graduation, working towards a bachelor's degree preferably in business, marketing, communications, advertising or related field of study, and with a competitive academic standing. </li><li>Proficiency with computers and Microsoft applications (Word, Excel, PowerPoint). </li><li>Strong interpersonal skills to establish rapport with internal associates and any prospective or existing clients. </li><li>Results oriented with demonstrated skill in organizing resources and establishing priorities. </li><li>Demonstrated ability to resolve problems and present results neatly, with clarity and precision. </li><li>Ability to work semi-autonomously in a fast-paced environment. </li><li>Graphic design skills a plus. </li></ul>This summer internship will be a remote work schedule and report to our National Brand Manager out of our Seattle, WA office (Pacific Time preferred). Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.The applicable hourly rate for this roles is $24.00 The hourly rate offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. #LI-REMOTE The applicable base salary range for this role is $34,600 to $60,700. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: May 31, 2026

Corporate Jobs in Blacksburg, VA

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Corporate Jobs in Blacksburg, VA

Service Center Manager - TForce Freight TForce Freight

Brand Management Intern Marsh LLC

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